BPM Software

Finding software can be overwhelming. Software Advice has helped dozens of companies find BPM software to streamline common and repetitive processes and increase their efficiency.

Showing 1-20 of 53 products

Promapp

Promapp is a cloud-based business process management solution that enables large and midsize businesses to create and share process knowledge using a centralized repository. The solution is suitable for various industries including... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

BP Logix Process Director

BP Logix Process Director is a compliance management solution that offers both workflow as well as business process management (BPM) compliance within a single solution. The software is best suited to the needs of financial services,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

TouchStone Business System

Touch Stone Business System is a business management software that caters to small scale businesses. It helps businesses organize, manage, document and implement their transformation strategies to gain greater profitability. Securing... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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Decisions

Decisions is cloud-based rule automation and workflow management solution that can also be deployed on-premise. The platform helps small to medium size enterprises automate processes, data handling and business rule execution. Decisions... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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Digital Business Transformation Suite

Digital Business Transformation Suite is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Axon.ivy BPM Suite

Axon.ivy is a business process management suite used by companies for process execution and workflow management. The tool provides work automation to cut down on manual tasks and connects people, systems and data to orchestrate, execute... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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erwin Business Process

Erwin Business Process provides a comprehensive data preparation, data governance and modeling solution to developers in large-scale multinationals in order to provide better insights that fuel compliance, transformation and innovation.... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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Mavim

Mavim is a global, business process management system based on Microsoft applications. It is designed for complex global organizations that deal with vast data sets and want to improve the business process infrastructure. Mavim allows... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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KiSSFLOW

KiSSFLOW is a cloud-based forms automation solution offered by OrangeScape Technologies that automate business processes and tracks performance. It is suitable for business of all sizes and industries. KiSSFLOW helps initiate process... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

ProcessMaker

ProcessMaker is an open source business process management (BPM) and workflow management solution that offers a drag-and-drop interface for analysts to model approval-based workflows. The solution assists organizations in designing,... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Engage Process Modeler

Engage Process Modeler is a business process management (BPM) solution that offers process mapping, user management, process publishing, process feedback and reporting. The software is suited for organizations of all sizes. Engage... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Zoho Creator

Zoho Creator is a cloud-based business process management solution that helps organizations create customized applications, automate processes and store application data. The solution enables professionals to access data from remote... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Pipefy

Pipefy is a cloud-based business process management solution suitable for businesses of all sizes in industries such as business process outsourcing, IT, service desk, shared services, financial services and sales. Primary features... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

NotoWare

NotoWare is a cloud-based process management solution that helps disseminate work knowledge to employees. Employees can find the latest information related to work instructions and new job task details through the solution’s database... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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CWA Process & QM Suite

CWA Process & QM Suite is a cloud-based business process management (BPM) suite that helps companies to manage the workflow of their employees. The software provides tools for resource modelling, process optimization and publication... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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CommandCenter

CommandCenter is a business process management platform that helps businesses maximize their productivity, taking into consideration the strategic priority of projects and tasks. It caters to all departments of most industries and... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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APIANT

APIANT is a data integration platform that caters to citizen integrators, IT managers, SaaS Companies, Integration Specialists and Enterprises. This cloud-based platform can also be operated through self-hosting. It helps to empower... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Aha!

Aha! is a cloud-based project management solution for small, midsize and large enterprises. It caters to industries including education, energy, finance, government, legal, IT services, marketing, medical, non-profit and others. Primary... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Tonkean

Tonkean is a human-centric robotics process automation platform that transforms the way people and systems work together. Tonkean Bot Workers are automating thousands of business processes a day and seamlessly integrating enterprise... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
Business Size:

Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Buyers guide


Last Updated: June 5, 2019

Business process management: At first glance, this term seems to be a simple description of what bosses, managers and department heads do; they manage the processes of business. The term’s unstated implication is that processes are managed with the aim of increasing efficiency, profitability and/or competitiveness.

But business process management (BPM) is actually a technical term. It still carries some of the same implications noted above—the aim of BPM is to increase a company’s efficiency, profitability and/or competitiveness—but, as a technical term, it focuses specifically on the digitization of business processes. Software and application development play a central role.

(If you're looking for more generic software to simply manage a business, without the technical implications of BPM, that would just be business management software—not at all confusing, right? Don't worry, we'll clear things up.)

Reviewers' Choice
What Is BPM?
The 3 Types of BPM Software
Trends in, Direction of BPM Software Market

Reviewers' Choice

bpm reviewers choice

 

Reviewers' Choice Products

Bizagi Engage Process Modeler
Pipefy Process Street
Promapp  

Our Reviewers’ Choice list shows the five highest user-rated software solutions for Business Process Management when adjusted for total number of reviews and recency of reviews.

If a software solution has more reviews, and more recent reviews, we value those ratings more highly than a product with fewer, older reviews. This is because is it much harder to get 100 five-star reviews than it is to get 10.

We also know that software vendors continually tweak and update their product, so we believe that more recent reviews tend to be more accurate.

To determine which products made the final cut, we looked at how users rated each solution's:

  • Overall performance,
  • Ease of use, and
  • Customer support

A solution can make the Reviewers' Choice top five in all three categories, or just one or two. All software solutions in the Reviewers' Choice have at least 10 reviews from real software users. The final products are listed in alphabetical order from left to right.

For more details on how we selected our Reviewers' Choice, read the full methodology.

What Is BPM?

BPM is defined by Gartner as “a discipline that uses various methods to discover, model, analyze, measure, improve and optimize business processes. A business process coordinates the behavior of people, systems, information and things to produce business outcomes in support of a business strategy. Processes can be structured and repeatable or unstructured and variable. Though not required, technologies are often used with BPM. BPM is key to align IT/OT [information/operational technologies] investments to business strategy.”

With the definition out of the way, let’s see what BPM looks like in practice. Compare the following two scenarios to understand what distinguishes BPM from the ordinary and expected activities of running a business.

Two-Year Growth Comparison, With and Without BPM
  Over two-year period Result
Business A (Without BPM)
  • Grew from 50 to 150 employees
  • Changed offices twice, but changed none of its IT organizational structure
  • With each new hire, added one more workstation and purchased one or more additional software licenses
  • Underlying work performed by employees didn’t change
  • Company headcount grew by 200 percent
  • Did not actively seek ways to optimize business processes
  • Growth resulted in few economies of scale
  • Lost market share to competitors with more efficient business processes
Business B (With BPM)
  • Grew from 50 to 60 employees
  • Evaluated new IT in terms of business strategy and departmental goals
  • Switched from Gmail for support requests to an all-in-one customer service platform
  • Tied new service platform into R&D’s bug reporting system
  • Leveraged IT improvements to streamline employee workflows
  • Company headcount grew by 20 percent
  • Used IT purchases to streamline business processes
  • Productivity (profit/employee) grew 200 percent
  • Captured one-third of Business A’s market share

The 3 Types of BPM Software

As you might expect, BPM takes different forms and is shaped by a business’s size, segment and strategy. As a result, software used for BPM is available in many different forms.

You can focus your approach to the BPM software market by looking at it in terms of three general categories outlined by Gartner in a report by analysts Michele Cantara and Rob Dunie: “Select the Right Type of BPM Platform to Achieve Your Application Development, Business Transformation or Digital Business Goals” (content available to Gartner clients).

Gartner’s Three Types of BPM Platform
types of BPM platform
  1. Basic BPM Platforms: As the name implies, these are the most elementary platforms for BPM. They contain tools designed to ensure that new IT applications will lead to the desired business outcomes. These can include basic, user-friendly interfaces—for example, to help test and model workflows—as well as tools supporting the development of applications which increase efficiency.
    • Basic BPM platforms are often chosen by smaller organizations, and many are intended to be used by staff outside the IT department.
  2. BPM Suites (BPMS): BPMSs have a wider scope and include tools used by both IT and non-IT staff. (At this level, BPM initiatives typically require coordination between IT and other business units and departments.) They’re useful for organizations seeking continuous (as opposed to one-off) process refinement and improvement and include options to increase process agility and flexibility.
    • BPM suites are best for organizations that, in order to achieve their BPM goals, need deeper integration with their existing IT architecture.
  3. Intelligent BPM Suites (iBPMS): This category is the most advanced, adding advanced analytics, operational intelligence and rapid application development tools to the BPM and BPMS mix of tools. iBPMSs can increase the speed with which a company goes from insight to action, often with the creation of automated self-adapting, goal-directed processes.
    • iBPMSs are used by organizations that need