Zapier

RATING:

4.7

(2806)

About Zapier

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. Zapier moves info between your web apps automatically, so you can focus on your most important work. Build custom workflows fast for more than 6,000+ web apps, and let Zapier handle repetitive tasks automatically—freeing your team up to focus on more important work. With a 99.9% uptime as well as SOC 2 Type II and SOC 3 compliance, you can count on Zapier for your business-critical workflows. Working with a larger team? Zapier for Companies offers collaboration and security features that let you unlock the power of automation for your entire organization. Work with a dedicated Customer Success Manager to get live onboarding and strategy support to help you plan...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zapier Pricing

Premium plans start at $19.99 per month, billed annually. Multi-user accounts start at $299 per month, billed annually

Starting price: 

$29.99 per month

Free trial: 

Available

Free version: 

Available

Automate your work and save time to focus on what's important

Zapier Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zapier

1 - 5 of 2,724 Reviews

Courtney

Security and Investigations, 501 - 1,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Cuts out busy work

User Profile

Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Zapier the best application integrator

As a digital marketer, I use many applications that I cannot keep an eye on all day or manually pass information from one application to another and I also need all the data to be synchronized. Zapier makes my day easier, connecting the applications that I use, it executes tasks automatically according to the rules that I establish. I love it helps me save a lot of time and money by hiring programmers.

PROS

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

CONS

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

Reason for choosing Zapier

Facilidad de uso, precio, documentación y catálogo de aplicaciones.

Amanda

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Great Integration App for some apps

It's mixed. We really like it for some apps but the pricing gets ridiculous if you need to send more zaps than expected.

PROS

For some integrations, it works flawlessly and is an excellent solution to connecting two apps.

CONS

For some apps, the integration is so confusing and limited that it just isn't worth the bother.

Reason for choosing Zapier

It was recommended to us as a potential solution

Reasons for switching to Zapier

Thought it might work better. It did not.

Barb

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Wayyy overpriced.

I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect. Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking new, but going back months and years and checking old appts.When I contacted Support I was told they would only run when triggered. I had to increase the price of my plan because of the false triggers. During the time I stayed on a paid subscription, I contacted Support a number of times and found their support to be very lacking (compared to 5 years ago). Support was not able to understand my issues, resolve them or explain why a trigger was running 1000s of times per day and more importantly find a way to stop them.I moved to another app because the pricing was much better (read: way cheaper!) and support was able to resolve issues. Overall, I found Zapier wayyyyy over priced.

PROS

Zapier connects to almost all of the apps out there.

CONS

Overpriced.Poor support.Support not able to resolve issues tied to zaps over-running.

Reason for choosing Zapier

App availability.

Reasons for switching to Zapier

App availability.

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

FUNCTIONALITY

4

Reviewed January 2024

Great product but is expensive comparing with competitors

PROS

It's the easiest automation tool for non-technical people

CONS

It;s expensive, specially with team plans once you need more than 1 user creating zaps.