Engage Process Modeler Software


Engage Process Modeler is a business process management (BPM) solution that offers process mapping, user management, process publishing, process feedback and reporting. The software is suited for organizations of all sizes.

Engage Process Modeler combines graphical mapping, operation management and offers a bottleneck indicator. Users can map business processes using the drag-and-drop interface. Icons can be assigned to tasks, which helps users to visualize business processes.

Monthly subscription pricing is offered. Support is provided through webinars, via email and over the phone.

Contact process modeling
Contact process modeling

Contact process modeling

Downloads

Downloads

New process

New process

Order-intake modeling

Order-intake modeling

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)



23 Reviews of Engage Process Modeler

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 23 reviews

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Jomar from Raet

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use, fast deployment

Pros

Visualization and customization of processes. It's very easy to deploy the tool in the business. The tool supports multiple business goals like standardization of processes, operational manuals, process improvement, BPM and even in the sales process.
Absolutely 10/10 customer service, a partner to reach our business goals.

Cons

A bit light on the papertrail side. There is some basic info in who's done what at process level, but no reports supporting that.

Review Source: Capterra

Danielle from Chase De Vere

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Miles better than process mapping in visio!

Pros

Very easy to explain to end users and they respond well to the icons as they are simple and informative.

Cons

Due to the number of clicks to input the detail into each step it can be quite time consuming to do. The print options could be better - the actual process map does not print well - often cut off over pages.

Review Source: Capterra

Ruth from Rochdale Boroughwide Housing

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Fabulous product - makes process mapping simple

an easy to use system for process mapping and a great way of capturing brainstorm information electronically

Pros

We all love the brainstorm part of modeler here at RBH and it is used a lot from team meetings to full scale Annual members meetings. This years response rate for questions was 100% improved when our customers could use the tablets to post their questions.
The process modeller is so easy to use and has great visual impact. It makes calculations of lead and processing times easy which in turn enables us to save time analysing.
Excellent customer service much better response from yourselves in a different country than we might get from a company that's based in the next town to us no problem with communication at all and any issues (which aren't many are quickly fixed).

Review Source: Capterra

Dirk from Gemeente Breda

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very user friendly and a fast support!

Pros

Because its simplicity of describing a process it is easy to use. Also the possibilists to optimize and request feedback on existing processes is a nice feature to keep everything up-to-date. After following a workshop (definitely recommended, very educational, interactive and even fun) al users where very motivated to start working with Engage.

Cons

There are a lot of ways to find and asked for help but I would like to see a more useful (detailed) instruction manual to find an answer by myself.
When you want to open an large process is can take several seconds to open the process. And because everything else is fast you start to think there is something wrong but you just have to wait.

Review Source: Capterra

Juan Carlos from Unicomer Group

Industry:  Retail

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Optimise Business process in an easy way!

Pros

This software allows you to easy create diagrams, implement with the financial areas, operations areas and so on. The interface It is very easy to use and you can have support from backoffice anytime.

Cons

Maintenance of a group of processes or activities is complicated. Spacially when your working with End to End processes.

Review Source

Pim from CGI

Ease-of-use

Value for money

Customer support

Functionality

April 2017

The Modeler that help to improve your business

A great tool to use, especially in multidisciplinary sessions (workshops) with customers. Because it's cloud based, you can have access everywhere to your workflows

Review Source: Capterra

Erwin from Fund-Raising

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Process modelling made easy

Engage Process modeller is a powerful and easy to use process modelling tool. Due to an intuitive user interface it is easy to start modelling a process. And with the powerful calculation functionality you can get great insights on the performance of a process.

Review Source: Capterra

Sander from Gemeente Overbetuwe

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Perfect tool, excellent support

The tool is self explainatory and customer friendly. When problems occur the support desk is always there to help. And they only stop their support when the customer is satisfied. Great!

Pros

Self explainatory and you can include own icons to make is personal

Cons

Limited amount of concurrent users

Review Source: Capterra

Mark from Activium B.V.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Start using Engage to make things better and easier

We are very happy with Engage. We use it to create quick insight into our own processes and our customers. We organize workshops with projectteam. It is valuable to detect bottlenecks immediately and weaknesses and get started to make them better. The icons sets and the swimming lanes are ease of use and are highly appreciated. Any company that is in motion or has not changed for a long time needs a tool like Engage to help them. It doesn't matter if you work in a big or small organization. We also recommend the people from Engage, they are very helpfull and make a great product.

Pros

Easy to use, helpfull, value for money

Cons

none

Review Source: Capterra

Jurrie from Gemeente Eindhoven

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Engage modeler.

Easy to use process modeling software that does what's promissed. The Customer Support. or Helpdesk is well organized en very friendly. Furthermore the comany provides free demo's to introduce (new) users to (new) functionality.

Pros

easy to use

Cons

no suitable for (professional) IT-Architecture

Review Source: Capterra

Dirk from VeranderVisie

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Very easy to use software that supports your dialogue

The software is easy to use. More important is that is improves the dialogue with teams and really supports co-creation. Evenso the software has strong analytical possibilities both logical as mathematical.

Pros

Supporting co creation/improvement

Cons

Maintenance of a group of processes is sometimes complicated.

Review Source: Capterra

Anne-Marleen from Gemeente Hollands Kroon

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Review Engage Modeler

The modeler is an easy to use program. In my opinion it could have more functionalities / features in line with developments of technology. It's too much an oldfashioned type of program (microsoft '95)...

Pros

It's easy to use, very intuitive, if you're used to microsoft products.

Cons

it's oldfashioned and too much related to an hierarchial organization (by sharing and publicating processes or giving permission to look of work with the processes).

Review Source: Capterra

Response: Engage Process, Engage Process

April 2017

The look&feel of the product has recently been renewed completely. The pictures displayed reflect the latest version. We are curious to learn about wishes for new features and functions.

Fabio from Akzo Nobel

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Good program and easy to use

I learned about the program in school and I used it a lot there. At the job I am working at the moment we had an issue with visualizing processes so that we could review them. So I showed my manager Engage because my experience was good with it. After a demonstration my colleagues were interested as well. Now that we bought the program we use it a lot to visualize certain production processes and also optimize them. Because the program is so easy to use every body can work with it. So our overall experience is positive.

Review Source: Capterra

Frank from SMS implementation engineers

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Engage Process Modeller is a very powerful Learning tool!

Engage is a really easy to use tool to quickly model and capture all processes in the business. Once the processes are captured and published we especially use Engage to train employees to read, understand and learn these business processes and embed them (online) as reference documentation!

Pros

ease of use and quick process modelling

Cons

modeller and publisher are seperate

Review Source: Capterra

Evelien from Cirm

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Great visualization

We mostly use Engage when modeling processes within organizations to help people to see the way they work, further then their own workspace and discover possible proces-improvements. Great tool to do that, great visualization of 'order to invoice' processes for example. After that the organization sometimes adopts the tool. We know the proces visualization (step by step) is just a small part of the functionality, which is much broader en still being developed, for us as business consultants, this is however still the most important and valuable part.

Pros

Visualization of processes, understandable icons, easy to use and easy to change the processes in a workshop (flexible drawing).

Review Source: Capterra

Janice from Larmer Brown

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Easy to learn and to use

We use the Engage Modeler Tool for mapping processes on Projects when the recording of the process cannot be completed. The initial issue is usually the configuration is incomplete or simply does not work, bringing the Project Team members together and using the Modeller accelerates the process. We create what-if type scenarios to get agreement from the Team so that configuration work can be completed and the step by step eLearning completed. We then embed the Engage workflow maps into the content to support the users understanding of the end to end process.

Pros

Easy to use, quick to develop process maps/work flows. Creation of client specific icons make user understanding quicker and easier.

Cons

Could do with more outputs.

Review Source: Capterra

Albert from Gemeente Arnhem

Ease-of-use

Value for money

Customer support

Functionality

April 2017

We're Engaged

Easy to use and friendly icons. Very easy to switch from value stream to swimlanes and back. Different analyses and reports are available. Great team.

Review Source: Capterra

Andrew from We are Lean and Agile

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

A game changer for process improvement, modelling and mapping

I came across ENGAGE whilst working as a business analyst consultant and doing workshops in the traditional Post It, paper, Visio and Excel way. I found this software and tried the free trial. The guys at ENGAGE did a quick webinar and I was up and running in an hour and have not looked back since. The first process I mapped was my existing process improvement process using the software to show how much quicker and better it would be to use the software for my role. Quickly I was able to show that as well as providing better outcomes I was also able to deliver the same/better for around 25% less effort and around 40% quicker lead time. I showed this to my boss and immediately he agreed to purchase the software. The software enables me to map live in process workshops with the stakeholders saving massive amounts of time in write ups. The added bonus of mapping live in the workshops is the stakeholders are familiar with the process maps and feel a sense of immediate ownership as they were part of creating them. The user friendly icons make it very easy for non technical staff to understand the maps. In the software you never have to draw a line or move maps around it offers simple drag and drop, copy and paste functionality that makes it easy to add forgotten process steps. The software will move the map around as you add, move or insert steps. Viewing the process from different perspectives (swim lanes) is easy, you map once and with one click you can switch the view into a roles based swim lane. You can add additional attributes to your maps such as IT systems or locations which not only gives you more swim lane views but generates additional reports. The lean functionality within the software allows you to classify the value against process steps and add really rich data against each process step such as descriptions, inputs and outputs. You also add costs against each role, processing times and break times meaning instead of a process map you create a fully costed process model. The powerful analysis tools enable you to identify and improve your processes. Your 'To Be' models can be compared to your 'As Is' with a click showing benefits (across a multitude of statistical measures) and creating a business case. The tool offers a multitude of export options into things like Visio, Word and Excel. Add to this an interactive Brainstorm function with apps for smartphones and browser accessibility which again saves time for analysts.

Pros

- Workshop friendly
- Brainstorm App
- Powerful analysis tools
- View from different perspectives without remapping
- User friendly icons
- Easily compare As Is and To Be maps
- Costs and times embedded in models
- Time saving
- Create easy business cases for change
- Easy to use and intuitive
- Depth of features and statistics for advanced users

Cons

Nothing

Review Source: Capterra

Wim from NOMolas

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Engage Process Modeler: Next generation process definition

I've applied the Engage Process Modeller at several clients, and I am surprised to see how this modeller really helps to let people understand and optimize their processes in inter active approach.

Pros

I like the fact that Engage is much more than just a visualisation of a process. Due to a strong data dictionary in combination with well thougth 'rules', This forces the users to develop a real process definition in stead of a nice drawing.

Cons

I've quite a lot of experience in defining processes. Therefor I'm able to use the Engae without a lot of support. However, less experienced users find it rather difficult.

Review Source: Capterra

Mark from Jigsaw Tree

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Fantastic tool for documenting and analysing business processes

My business has been working with the Engage applications for a number of years now, supporting our support services to UK Financial Services firms. We have had great success with the tools and our clients are often so impressed they choose to sign up themselves. It is hard to imagine a software investment at this level, that could deliver so many business benefits. Businesses can learn how to streamline their operations and enhance their customer experience. A great product from great people.

Pros

Easy to use
Great analysis
Highly Visual

Cons

More reports would make it even better!

Review Source: Capterra

Displaying 1 - 20 of 23 reviews