Microsoft Power Automate

RATING:

4.4

(181)

About Microsoft Power Automate

Power Automate by Microsoft is an advanced automation platform that provides a diverse range of capabilities such as BPA, DPA, RPA, process/task mining, and AI-powered automation. With Power Automate, users can efficiently manage their workflows and automate tasks across a variety of applications and services. The platform empowers users to simplify repetitive tasks and assign duties to teams through its embedded AI capabilities. Microsoft Power Automate allows users to prioritize and mark tasks like sent emails as high/low priority. Administrators can also use event-based triggers to automatically perform actions such as archiving a tweet containing specific keywords. It also offers other features such as multiple workflows, third-party integrations, data loss prevent...

Microsoft Power Automate Pricing

Microsoft Power Automate can be licensed on a per-user or per-bot basis.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial page
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Microsoft Power Automate Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Microsoft Power Automate

1 - 5 of 177 Reviews

User Profile

Godfrey Eric

Verified reviewer

Pharmaceuticals, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2021

Go for it, use it, love it!... then forget(Automate)

Overall I am quite happy with the ease of use for this software. I would have loved to use power automate to send emails through my Gmail to avoid using mail mergers. This is a money saving option and since most businesses actually use Microsoft Office, bundling it with Power automate saves even more.

PROS

The biggest pro of this software is the cost, It will cost about $10 - $15. It is however better to bundle up the power automate license with the Microsoft O365 license to avoid purchasing 2 different licenses. Having MS 365 for business allows you to automate menial/repetitive tasks and takes away the "forgetting" part of the equation when it comes to everyday tasks. This software is very easy to use, can be set up by following a template or from scratch and I recently noticed that it has a new feature that sends you a message in chat in MS teams. It integrates very well with the other MS office apps. Power automate comes with the added advantage that it is customizable in the case where big automation tasks are to be done which simplifies the process. Couple that with the numerous templates provided and you have a very useful tool for automation.

CONS

The biggest disadvantage is that power automate can only be used within the MS office environment. Would have been great if it could have been usable in the windows environment too. While using this app I also realized that large tasks are hard to automate, tasks that require multiple recipients also fail when it exceeds around 60 users and so I limit mine to about 20 at a time even if it means creating multiple flows.

Reason for choosing Microsoft Power Automate

The ease of use, cost and the fact that our business was already transitioning to Microsoft office hence PA was a good option.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed October 2022

Microsoft Power Automate

Power Automate is fairly new in the market compared to players like IFTTT and Zapier but will surely give the competition a good fight. My first automation is still active and given the chance, I would utilize it to automate menial tasks and processes. Besides, it is backed my Microsoft and you can be sure that it will continuously improve as it matures.

PROS

I like that Power Automate is part of the Microsoft Suite. Integration between MS apps are seamless since PowerAutomate is native in the MS ecosystem

CONS

If you are a new user, you'll find navigating through the user interface is quite daunting. Although, if you are serious with Power Automate, you will soon get comfortable with its functions and where to find them

Reason for choosing Microsoft Power Automate

I only used Power Automate for small projects to test it out and I am satisfied with it. I am still using Zapier in most of my automations but given the chance, I will definitely utilize it more in my future projects.

SIDI

Financial Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2017

The customer experience has declined significantly both from a product design to customer support...

Automated a couple tasks but I'm struggling with several tasks on my list I cant seem to make progress on.

PROS

Wide and diverse platform with growing multi-functional capabilities and dynamic product development.

CONS

Unfortunately, needs to re-think and re-calibrate its business-governance, product development, marketing strategy, Customer Support, and business objectives due to recent decisions to begin charging fees on customers that want to produce their hard work in the .EXE format to run independently on a separate computer for their company or a customer. I don't believe this was the right revenue growth decision, and I believe they are feeling/will feel the pain from business customers migrating to more reliable platforms - I'm already shopping and others I know are as well. What were they thinking by charging a fee on something that the customer already paid for? ***What's next, fee for every job occurrence LOL?***. The Executive that made such bad management decision should go back to the Banking Industry. As a customer, to get more value from the product, I wouldn't mind paying a higher license upgrade fee or a upgraded Support fee, or they could make sizeable revenue from custom projects etc... there are tons of other revenue sources to tap, but charging a fee for .EXE will cause them major customer attrition - users won't upgrade to future versions because they have a new software in place. At the end of the day, users will simply pay for Python certification course and forget the growing WA bill.

User Profile

Alberto

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2023

Very powerful and easy to configure

Instead of doing manual and repetitive tasks, we have created workflows to do the same tasks on schedule and automatically, without human intervention. Using Microsoft Power Automate we have saved many hours monthly.

PROS

It is easy to configure, people with no technical knowledde can create workflows. Is it powerful, you can create a lot of different kinds of tasks.

CONS

The tracking and monitoring of the workflow execution can be improved.

User Profile

Jack

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2023

Automation is always the answer

PROS

Power Automate integrated perfectly with a number of Microsoft Forms that we had set up. It allows us to quickly process data from those forms in an intelligent way, adding data to existing spreadsheets, sending confirmation emails, notifying a Teams channel. If you’re a MS office user then Power Automate is the natural addition to your suite of daily apps.

CONS

Power Automate has a lot of configuration options which is great - if you have time to work through them to get what you want. It can be time consuming to set up, but once it’s in place, it’s almost always worth that time!