Zoho BugTracker

RATING:

4.7

(170)

About Zoho BugTracker

BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include bug automating, bug viewing, file sharing, bugs dashboard, forums, time tracking and user administration. BugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs. Users can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zoho Desk, Zoho Analy...

Zoho BugTracker Pricing

Free plan - 2 projects Standard plan - Starts at $3 per user per month, if billed annually or $4 per user per month, if billed monthly. Premium Plan - Starts at $7 per user per month, if billed annually or $8 per user per month, if billed monthly.

Starting price: 

$4.50 per month

Free trial: 

Available

Free version: 

Available

Zoho BugTracker bugs
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Zoho BugTracker Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho BugTracker

1 - 5 of 168 Reviews

User Profile

Ashish

Verified reviewer

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Zoho Bug Tracker is Awesome! It tremendously increases the productivity and Collaboration

It has increased the Productivity and collaboration and helps us to keep track on the issues.

PROS

Easy to use and intuitive Reports are good

CONS

Whatever we want it's there. So, no comments

Shehzad

Electrical/Electronic Manufacturing, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Review Zoho bug Tracker

Overall its good.

PROS

I like flexible SLA and Business Rules customization option.

CONS

There should be more user friendly option in interface.

Reason for choosing Zoho BugTracker

Zoho is more user friendly and interactive visuals.

Liju

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2019

Zoho BugTracker

Very good, it does the job

PROS

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

CONS

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

User Profile

Rao Wajahat

Verified reviewer

Banking, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Bug Tracking and reporting so simple.

PROS

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

CONS

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Clancey

Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Versatile and Fun

We get high engagement from users because its a fun and easy to use systems. We have adapted it to something it wasn't even designed to do and it works great.

PROS

Bug Tracker is fun and easy to use. We like the kanban view and the flexibility of the tool.

CONS

I do not like that I get more users in the free plan than in one of the paid plans. I also need more reports and customization.