Bugzilla
About Bugzilla
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Bugzilla Pricing
Bugzilla is available for free of cost.
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Free version:
Available
Most Helpful Reviews for Bugzilla
1 - 5 of 134 Reviews
Ruban
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Best software bug tracking software
Ease of use, all the features are available for the dev and testing team to track bugs. Mail notification, mail notification customisation. Searching and preset search. I literally like all the features in this product.
CONSUI could be improved a lot instead of the monotonous old UI.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2018
A great, but isolated bugtracker
Creating and finding bugs in a matter of seconds, completely hassle-free.
PROSUp until about a year ago, Bugzilla was the bug tracking application used in our company. To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with. It's a school book example of how great free and open source software can be. The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away. This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something. One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated". Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.
CONSI do understand why we moved away from Bugzilla. It is merely a bug tracker. Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that. Our new platform can do it all and more, in one single system.
Nitin
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
Best Old Bug management tool ever
Based on my experience Bugzilla is good option for start up business. In Budget with all features in one tool for defect management Easy to learn and understand able for a team. Less Training required
PROSFirst up all it's free tool and easy to understand since it mostly focus on bug management . -No manual needed to start up in this tool. -Customized User interface for better user experience - Team can easily fetch bug reports with all details and circulate - Non technical person can also understand and use it without knowing full functionality -Best for small companies who wants to start up with less budget
CONS-Apart from freeware tool sometimes it was having issues like searching and fetching report issue , getting freeze or suddenly stopped if clicked multiple times. -It could have been better if different features have been offered other than Bug reporting solely like Test cases management. -User interface can be improved with easy understanding of reporting of bugs and there details
Reason for choosing Bugzilla
Licensed tool
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Good option for test case management
Its a great tool, if you have time and resources to install it and maintain it, it will serve you well in all your projects.
PROSThis is free software, that you can create your own server for it, and have total control over it. Configuration, users, permissions, etc. The only limit is the resources you are willing to invest in it.
CONSSince this is free open source software, you have all the responsibility for maintaining your implementation of it. There is a big community using it, but you won't have direct support.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Bugzilla Review
Excellent experience
PROSThis is the best tool for bug tracking tool. User can search bug easily with multiple search options . All notifications are done via email, so make it very user friendly any update on bug will be notified to concern person or group. Scheduled reporting is another feature which is very useful.
CONSNothing much for this section. but this tool have less integrations with other 3rd party tools.like git