About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion,...


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2,213 Reviews of ClickUp

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December 2020

Julien from Tecnilima

Verified Reviewer

Company Size: 11-50 employees

Industry: Import and Export

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

Melhor software de Produtividade e Gestão!!

Ainda há alguns pormenores a serem trabalhados no software, mas até à data é o software que mais facilita o meu dia a dia. Através do ClickUp, consigo ter todos os detalhes e informação acerca de um projeto à distância de um clique (Emails trocados sobre o projeto, anexos, subtarefas, detalhes, chat, atividade...)

Pros

- Criação de tarefas através dos emails (os emails ficam anexados à tarefa); - Diversas vistas (calendário, lista, tabela, blocos, mapa mental, etc.), todas elas vinculadas às mesmas tarefas; - Possibilidade de ver apenas tarefas e calendário de um projeto específico, ou então de uma visão geral de todos os espaços existentes; - Código/link webcal (iCal) para sincronizar os eventos/tarefas datadas, com o calendário do smartphone; - Automatismos; - Criação de templates.

Cons

- Mobile app pouco desenvolvida na questão do calendário. Só é possível visualizar por hora. - Não é possível criar gráficos para análise de estatísticas. As únicas estatísticas disponíveis são acerca das próprias tarefas (registos, datas e status).

Reasons for Choosing ClickUp

O ClickUp é realmente o mais completo e prático para trabalhadores de escritório que utilizam frequentemente emails e realizam projetos no computador. O Clickup vence na funcionalidade prática de criar uma tarefa e anexar um email através do Outlook/Gmail, juntamente com todas as restantes funcionalidades que o tornam tão completo. Já mencionei os restantes prós anteriormente.

Reasons for Switching to ClickUp

Notion é um software bastante completo e prático. O único pormenor que me despertou e fez-me realizar esta troca foi a funcionalidade de criar tarefas através do Outlook/Gmail e anexar os emails à tarefa de uma forma bastante prática.

May 2021

Mike from The iM Agency

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

May 2021

Flexible Project Management

One caution, the power can be consuming. The ability to customize the workflow has in itself become overwhelming and you could find yourself down a rabbit hole of rearranging views of the data. Change is good but constant change can cause confusion. I believe any size organization can use the power of ClickUp to manage a wide range of projects. As our company grows we have found it a necessary tool to keep track of the multitude of tasks that need to be accomplished in a week. Expect to take some time to make ClickUp work for your team. The setup is easy. The customization will take some time to get right.

Pros

ClickUp allows for any workflow that fits your team and makes it easy to rinse and repeat that workflow over and over. On the upper plans, your individual team members can also save personal views that work for them. This level of personalization allows people of different personalities to work their own way to accomplish the same project. The new email system has been a game-changer for our team. Now everyone can see the communication with our clients within the project.

Cons

While the templating system is a time saver there is no option to retroactively update an applied template when making changes. So changes that you make to a templated project can only be applied to future projects. I think personal views should be available on lower-cost plans.

Reasons for Choosing ClickUp

We choose ClickUp because at the time it had the best templating system.

Reasons for Switching to ClickUp

We simply outgrew the Trello lists and cards.

March 2019

Andreas from sPeople

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

February 2021

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Irfan from DatumSquare IT Services

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Tool for My Small Projects

I loved it overall especially because of its pricing as compared to some of the other options in the market.

Pros

Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it. ClickUp support is excellent and the team behind its development is vibrant because one can see with frequent improvements and updates to the platform They keep on adding innovative features to the product which you will not find in your conventional project management software

Cons

It can be difficult in start because of so many things in place but once you get to know the features you fell in love but start can be cumbersome. Because of so many of the features initial set up can be difficult for some.

Reasons for Choosing ClickUp

Because of its cost I chose ClickUp for many other products I needed to pay for features which I don't need or don't use.

April 2021

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Muhammad from Lithium Strategy Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Diamond in the rough

A good start. Has the potential to become a great contender to market leaders like JIRA, Asana, and Monday.com etc. But they really need to beef up their UX and optimizations teams. They really need to stop adding more fringe features, and focus more on polishing the essential, core functions.

Pros

Has a LOT of features. Very flexible in theory & concept and allows you to play with your data, plans, timelinnes, tasks etc in many many ways to find the insight you're looking for.

Cons

Too many micro-features. Sometimes when you try to appeal to EVERYONE, it makes you look less focused and cluttered. There's so much of tiny little fidgets and trinkets in there that sometimes it gets a bit stressful trying to navigate the interface. Also the apps, and more importantly the notifications need a LOT of TLC. A long way to go before I can completely abandon the web/desktop apps for mobile version.

Reasons for Choosing ClickUp

Great marketing materials, documentation, and initial impression of the capabilities.

Reasons for Switching to ClickUp

Not enough project management & collaboration capabilities.

March 2021

User Profile Picture

Nilesh from The Career Gyan

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

5.0

March 2021

A Complete and Comprehensive Product but Complex interface and usage.

I use ClickUp for project management and to oversee the majority of the tasks that our startup is focused on. It's an outstanding platform for communicating with others. It has assisted us in reducing the number of meetings needed and speeding up procedures by three times. Once we were familiar with the interface, our productivity and project management improved significantly.

Pros

The ease of Project Management is bliss to experience on ClickUp. Any project manager/manager/team leader can easily create and assign projects and tasks to their coworkers, team members, subordinates, etc. Also, the ease of scheduling and setting due dates is extremely helpful especially for companies like us, that are just starting up and don't have dedicated project managers, ClickUp helps to ease the role by a lot. The inbox feature in ClickUp is really useful as it provides an intricate to-do list and tells you exactly what you have to do and everything. ClickUp integrates well with numerous tools. Most of the tools, that we were using, were available in ClickUp integration and hence, it increased our productivity further.

Cons

ClickUp has a lot of functions, and it can be difficult to work out what they are and how to use them. To anyone, who is using it for the first time, I would recommend that please spend some time getting to know the tool before attempting to use it. It would save you a lot of time in the long run. ClickUp has some wonderful functionality that would be lost if they were not adequately used and streamlined. Also, some of the features that I feel could have been better are budgeting and KPIs.

Reasons for Choosing ClickUp

Due to a shortage of budget, we were looking for products that would help us reduce our costs and optimize our productivity and ClickUp really shined over other products' cost-effective version, due to its collaboration tools and integration tools. When it comes to working in teams, ClickUp is one of the finest products and felt like a one-stop solution for our team.

Reasons for Switching to ClickUp

The number of free features provided by ClickUp outnumbers the ones in Asana. ClickUp was extremely essential for our company for cutting costs and increasing our productivity.

February 2021

Melissa (Misi) from Jade & Loom

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

More Than I Need

Overall we have had a good experience with ClickUp...it was hard to start, but we are getting the hang of it and starting to enjoy the benefits of all our set up work. Thought we are a small team of just 2, we know that implementing a program like ClickUp to manage our business will allow us to grow and add more team members in the future.

Pros

I like the overall look/design and that it has a desktop version. I also love that we can grow with this software...it is way more than what we need right now and at times it feels confusing. It has so many features that we plan to implement in the months to come...it can eventually handle things that we have been tracking in multiple different spreadsheets and documents. It was well received by my coworker even though it took a few days to get it figured out and working properly.

Cons

The spaces concept was hard to figure out at first. I honestly had trouble getting started and almost gave up. I still have trouble figuring out some aspects, but I know the it is worth the time/effort to figure out so that we can start organizing more parts of our business into the same project management software.

Reasons for Switching to ClickUp

We wanted a program that has a desktop version for Mac.

February 2021

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Stephen Brent from One Foot Over

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

Almost everything we need

Overall, we have been extremely happy with ClickUp and keep discovering new uses and applications for the software. We have shared the news with clients and gotten them to start using it too.

Pros

When looking at project management and collaboration software, it's almost a commodity with the same functionality, feature sets, etc. When exploring ClickUp, the thing that stood out the most was the user-friendly design, ease of customization, and the frequent feature release cycle. New features are released weekly, but it never feels overwhelming. If it's not something we would use, we ignore it, but if it's something that makes our lives easier, we start utilizing it.

Cons

I wish there was a way to track time without doing it by each individual task. For example, we set up a Space for each client and I'd love to track time based on the client as opposed to each task for the client. I'd also like to limit functionality for users without switching to the Enterprise plane. Currently all users can change due dates but we'd like to limit that ability. As a 5-person team, it doesn't make sense to pay enterprise pricing.

Reasons for Switching to ClickUp

Hive became very buggy toward the time we stopped using it and they started changing their pricing model to make it less attractive for smaller companies.

March 2021

Ashleigh from Ashleigh Easthorpe

Verified Reviewer

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2021

Simple Task Management Made Possible

I love that I can see all my business planning and project management in one place while still have some separation between task types or clients. ClickUp's free plan also offers a generous amount of features when compared to Trello or Asana, which I've used before. ClickUp is prettier than most task management tools I've used while still packing a punch where function is concerned. Great for the minimalist solopreneur who still wants to have systems in place.

Pros

I love the status and lists feature. You can personalize both features to work for you. The templates give a wonderful guideline of how both features can be used, but there is no limit to the creativity, or simplicity you can set in place when customizing your ClickUp experience. You don't have to use all the bells and whistles, but if you do, ClickUp has the functionality for you!

Cons

There was a bit of a learning curve. It is only after a video walkthrough from another ClickUp user, that I was able to truly make ClickUp work for me.

Reasons for Switching to ClickUp

I wasn't enjoying the look of Trello anymore so I switched back to Asana, which I used at the beginning of my journey as an entrepreneur. I just couldn't get back into it and felt like my tasks were still all over the place. SO MANY CLICKS!

April 2021

Jhara from TEAM Enterprises

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

"Fabulous task organizer"

With ClickUp, the amount of emails that are received daily is easily managed and it has also helped me with my tasks and my projects at an affordable price, My experience is positive and I recommend it

Pros

ClickUp is simple and easy to use; It is not overloaded with very specific functions that are only available in some particular cases, I have previously used Asana and appreciate the flexibility that ClickUp offers

Cons

Because there's so much that can be done by clicking and it's so customizable that it can be overwhelming at first so many functions, it can be a bit difficult to navigate and find things. Everything else is great and I have no complaints

Reasons for Switching to ClickUp

Change because I felt more comfortable with ClickUp

February 2021

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Bakari from Bakari Media

Verified Reviewer

Company Size: 1 employee

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

ClickUp: The Best Task Management Application I’ve Ever Used

It was pretty easy to get started using ClickUp, though it has many features to learn and use. I also found it pretty easy to transfer my many of project lists in Todoist over into ClickUp.

Pros

I've used over eight different task management applications over the last 10 years, and finally ClickUp solves 90% of my path management needs. It seems like ClickUp offers new features and updates on a nearly weekly basis. It includes several different ways to view tasks and projects, as well as the ability to keep track of goals and milestones. I like how I can easily create templates for projects, tasks, and lists, as well as archive lists for later use. The development framework for ClickUp allows developers to keep adding features to the application, but at the same time maintain the core user interface. Though I don't use ClickUp as part of a team, it does come in handy when I invite and share projects or tasks list with guests. ClickUp may be more than what many people need, but it is one of the best applications I pay an annual subscription for.

Cons

I wish ClickUp allowed for assigning reminders to individual tasks rather than assigning universal reminders to all scheduled tasks.

Reasons for Switching to ClickUp

Though Todoist is a nicely designed application, it provides on a few ways to view projects, and it doesn’t include built-in automations.

January 2021

Brandon from Words Have Impact, LLC

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2021

Flexible Tool That Has Allowed Us to Scale Our Project Management Capabilities

We turned to ClickUp because we were quickly outgrowing to-do lists with Trello. We found that ClickUp could do about 90% of what the competition could, but at one fifth of the cost. ClickUp has turned out to be an important collaboration and project tracking tool for us, and we feel confident that it can grow with us into the future.

Pros

* Numerous ways to customize the software to fit your workflow. * Great way to keep all resources needed for a project in one easy-to-access place * Allows a number of guests, which makes it easy to share resources with clients * LOTS of ways to view your projects and data * Multiple ways to access each function; each user can find their own way to access needed information * Daily work summaries * Good communication tool * System is smart enough to make guesses as to what you want to do--for example, if you paste multiple lines of text into a task name field, it will ask if you want to create multiple tasks

Cons

* System can be slow/laggy sometimes * Requires a bit of setup/customization. It can be done, but adds to the learning curve. * Needs a module to create bills/invoices from a template given tasks that are done (they say they've been working on this for a few years...) * Takes getting used to all the features and ways to display data

Reasons for Choosing ClickUp

ClickUp had 90% of the features that Wryke had, but at one fifth of the cost. I will say that Wryke's sales and onboarding team were amazing, whereas ClickUp's is almost non-existant-- it's mostly going to be DIY for you. So, for a very large organization, that might not be good. But for a small business that wanted to customize a lot anyway, ClickUp was a no-brainer.

Reasons for Switching to ClickUp

Not powerful enough as a project tracking tool. Trello could be expanded using the appropriate plugins, but getting just the right functionality would have ended up costing us more than getting a software package specifically made for the kind of project management we do. Out of the box, Trello just lacked features we needed, such as scheduled reminders, guest access, automation tools, etc.

December 2020

Filip from CoMantis Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Flexible, Intuitive & Full of Features

Now that I’ve used it for almost a year, I feel very confident in its abilities. It took me a while to understand how to use all of its functionalities but it wasn’t hard, it just took time. Now I can build really useful systems with it, from client portals to even advanced relationship management and client engagement solutions. I’ve set it up so it’s useful to me and my team but the overall feeling is that it drives me to do work rather than to track time or check on tasks or look at reports. It really focusses all members to complete tasks!

Pros

I really like how it allows you to create any structure. Using spaces, folders and lists, I can segment clients in different spaces, organize projects in folders and use lists for project stages. I like how they offer many templates (I recommend every newbie to start from there) with ready functionality like agile project management or even a light CRM. I also like to use their native apps on desktop and mobile because they’re intuitive and easy to get into.

Cons

One must have some experience with productivity tools to get into the useful features. Because the system offers such a high level of flexibility, it demands an organized and streamlined implementation to get the best benefit out of the product. Although extremely easy to configure, one needs to have experience in generating reports to understand how to build the dashboard widgets optimally. A lot of time can be spent on understanding how the system works and at the beginning it feels like nothing is happening.

Reasons for Choosing ClickUp

ClickUp gives me the best value for money over all other products I investigated. I needed a tool that gives me all functionalities for one price, not to be very expensive and to have high level of automation capabilities. ClickUp also has very good control over the entire process i.e. when configured properly, it also guards me from making mistakes by choosing an easier option and causing havoc in the organization.

November 2020

Matthew from Matthew R. Semaka PC

Company Size: 1 employee

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2020

ClickUp Review

Excellent - I am a sole proprietor and therefore only require a single user license. ClickUp has an option when you are determining your pricing to propose a price that you would like to pay for the program. No minimum 3 user requirement like Monday.com which shows the company truly supports the start-up companies.

Pros

Importing of existing tasks from both an excel file or another cloud-based program (i.e. Monday.com) was extremely easy and the instructions were very straight-forward. This saved me significant time when I made the decision to transition from a competitor. The ClickUp iOS app is very user-friendly and sync time to the desktop is instant. Being able to customize space layouts, duplicate tasks and/or previously prepared templates, and set re-occurring tasks (which creates a new task upon completion) make it superior to other products.

Cons

At this point in time I have no areas of improvement for the program. There were some limitations with the free trial, however, this is consistent with all other program trials.

Reasons for Choosing ClickUp

Layout and pricing.

Reasons for Switching to ClickUp

Monday.com forced a single user to pay for 3 users at a rate of $11/month = $396.00 / year. Not even a one-year option at a single user rate was offered. ClickUp accommodated my proposed monthly rate for a single user which the regular price is only $6/month. ClickUp is superior to Monday.com.

November 2020

Douglas from Team Expansion

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Finally - We found a Task Management App that thinks like WE do

It's awesome, honestly. My teammate (Executive Assistant and Projects/Events Coordinator) can see my list and add/revise as needed. (I've given her that permission.) I can create tasks for her -- and it notifies me when she completes them and nags me to prompt her if she doesn't. We can have threaded conversations about a unique task - so it keeps everything tidy. (We honestly need to remember to do this more often. It would eliminate threads of emails that aren't attached to tasks!)

Pros

ClickUp updates its interface across multiple devices instantly. It looks exactly the same on the web as it does in Windows - and functions exactly the same in iPhone. It lets us do recurring tasks (with incredibly exacting control over exactly how those tasks recur). We can "email a task" to ClickUp from Outlook and finally clear out our inbox (so we don't fall into the trap of using our inbox AS our to do list - which is deadly, because one's inbox is not easy to prioritize. Who KNOWS what lies beyond the deep. With Clickup, we just go to the task, grab the unique address link for that individual task, then forward the email to the that unique address link. And it's so FAST. Nearly instantly, that email's contents and any attachments now become part of the threaded conversation (and attachments) to that task! That's EXACTLY what we would have designed if we were inventing our own task management app!! We can create a "start" date for a task. (In other words, please get this out of my sight until March 20th, 2024. On that date, start nagging me that this task needs to be completed by April 1st 2024!) Then we can forget about it for now. It's the ulimate stress-reliever. Most everything is super quick, too -- even though we have scores of tasks. The iOS app is available offline if you've viewed it. And the desktop app integrates with Outlook, they say (even though our own Outlook Exchange server hasn't given us the power to integrate outside apps, sadly). Tons more features

Cons

There's not a lot. I guess if I'm going to be picky, it feels awkward to me once my list has like... 50 or 70 items in the stack, to find the item I just added and try to move it manually around the list to some level of prioritization. Granted, I should probably only allow 10 things on my list, but ... if I have to do 70 things and they're all high priority, what am I supposed to do? There's a dropdown box upper right that supposedly lets me assign it a numerical priority, but it doesn't appear to work -- at least to me -- because I have my filters set up to keep dates in mind, I guess? Honestly, I've never made time to ask the company why it doesn't work. So even if I say I'd like the item to be number 5 in a list of 70, it still shows up after item 65. But I'm sure it's just me. It's still not a huge deal to grab the little 'handle' on that item and slide it up in priority. (I'm just glad it lets me manually assign the priority - both in the Windows app and on iphone.) Honestly, I can't think of anything else I'd change. (It's really that good.)

Reasons for Choosing ClickUp

Oh my goodness. We could write a book. Love the added integration that Clickup affords for attaching emails to conversation threads -- with included attachments -- so we can get to inbox zero and see (and prioritize!) everything. Seeing the trees - and the forest -- is so much easier when we get things out of our inboxes! So many of these platforms have a unique paradigm. Clickup lets us organize the filters the way WE want to filter tasks. Notion can let us set up tasks in a custom database, but Notion still doesn't offer a solution for recurring tasks. Clickup has it ALL.

Reasons for Switching to ClickUp

Clickup was MUCH stronger in integrating emails, attachments, start dates, team assignments, and more. No comparison. Manual movements in iOS. iOS comparing to Web/Windows apps. Speed. And favorable price comparison too!

October 2020

Cherry from HP

Company Size: 10,000+ employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

I switched to ClickUp and Never Looked Back

I explored so many tools related to Project Management and my team's task monitoring for years. But, it felt incomplete. There are features that other platforms has but was never rolled into one. When I came across ClickUp, i tried its free account. I fell in love immediately. It did not take me long to avail the paid account. I was surprised it did not stop there. They have been continuously evolving. All new features came from feedback they get from their customers. So, yes - i love that they listen to customers. And all features they deploy are adding value. Sorry if its all praises, ClickUp never paid me to do this *i swear*. I pay for their product and i'm soooo satisfied. Happy customer here.

Pros

It continuously evolving. It never stopped progressing and all those that they have been adding are all added value. I'm truly amazed how this tool have been helping me track all projects and initiatives we have been handling the past year. It made it easy for me to check in with my team and track down our progress on each individual tasks. This tool gives us strong collaboration and connection especially now that we are all working from home.

Cons

I super love this product but if there's anything i love the least is i hope they improve gantt / timeline view further as well as the Form view.

Reasons for Switching to ClickUp

It felt like Trello was limited on the project management side of things.

October 2020

Ben from Georgian

Company Size: 51-200 employees

Industry: Venture Capital & Private Equity

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A joy to use

Outstanding product and support from the team, including the pre-created resources. Very easy to get started and be productive.

Pros

The user experience of ClickUp is outstanding while also providing power users the functionality they need. The best thing about ClickUp has been the changes to how we work. We had tried other products before but they never really stuck (Monday, Jira, Asana etc.). ClickUp is the first platform we have used consistently and everyone at the firm has found value from.

Cons

Would like to see even more external connection capabilities to further integrate ClickUp into other applications. The existing Zapier integration is good but exposing more of the API via Zapier and Tray.io would be very helpful.

Reasons for Choosing ClickUp

Ease of use, vision of the product, quality of the support from the team (when we had questions).

Reasons for Switching to ClickUp

Jira is a unweidly and no one liked using it. Our teams actually enjoy using ClickUp.

September 2020

Melody from Renewal Christian Counseling Inc

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

September 2020

Great collaborating task app! Takes a minute to learn, but changes everything once you do!

ClickUp has revolutionized our agencies ability to track tasks and to be able to collaborate as a team! I have multiple "Spaces" set up within my workspace that help me keep my life and job organized. Here are some of the spaces that I have: 1. Work tasks - private list that only me and who I add can see (shared with my direct boss so she knows where I'm at and can collaborate w me), Sorted into lists based on topic 2. Personal tasks - I put to-dos here for my personal life, so I don't forget to do those things either! Even though I'm in the "Workspace" for my employer, I can set up a list for myself that only I can see! 3. Administrative Staff shared workspace - this is a space where all of the administrative staff at the agency can collaborate, organize tasks, assign between each other and maintain our productivity! 4. Accreditation Space: Our agency is accredited through an organization called CARF and in order to maintain this accreditation, we have to comply with over 1,500 standards! It's a huge job and a lot to track! Our most recent project has been to enter, set tracking and assign all of these standards to members of our "CARF Team!" My job is to basically be the secretary for all of the information and make sure it's completed on time and to track all of the paperwork and data, so it's available when our next accreditation survey rolls around. There is NO WAY that this level of tracking and organization would be possible without ClickUp! This is a game changer!

Pros

This is a great task app! For me, one of most important feature is the ability to collaborate with others in your team! We have multiple "teams" of people throughout our agency and we have various "Spaces" set up for the different teams to track tasks and make sure we aren't missing details! Here are a few of my other favorite features: 1. Tasks can be assigned to specific team members within the space 2. Folders can be shared with those not on the team to make collaborating easier 3. There is a ton of customization options for tasks to help you such as: priority level, due dates, tags, creating dependencies in tasks (which links tasks so you know you can't do one until you do the other), leaving notes/comments on the tasks so you remember where you left off or to @mention someone and converse with them. 4. There are multiple ways to view tasks like in a list or on a calendar, board view, etc (or multiple views combined!) 5. You can view all tasks assigned to everyone or just those assigned to you and you can sort how the tasks are organized on your "view"

Cons

It takes a minute to learn the features and understand the possibilities. The fact that there are so many options is amazing! However, there is definitely a learning curve in understanding how the program works and getting a feel for how to set things up and utilize them in a way that is best for you.

Reasons for Choosing ClickUp

Microsoft To-Do's can collaborate, but it is clear that it is not made for the same level of ability as ClickUp. The functions of ClickUp far supercede To-Do's and the interface is much smoother. We can to To-Do's cheaper, but it wasn't everything we needed. Syncing is poor between devices and the app is "clunky." I do still use To-Do's but just for my grocery shopping and packing lists and very basic items like that. I also used Asana briefly and this was a pretty comparable product to ClickUp in terms of prices and features. However, ultimately ClickUp seemed to be the more user friendly and had one of the best and most understandable interfaces.

Reasons for Switching to ClickUp

Wunderlist discontinued their services and transferred over to Microsoft to-do. All of our administrative team used this program and we were forced to look elsewhere when support was discontinued for this app.

September 2020

User Profile Picture

Rudolf from Footprint

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

Best of all for tasks and project management

Pros

I've tried them all, both the well-known project management tools and the newer ones, more document-oriented. ClickUp has the absolute best development team, listens to their community's voting platform and reveals new features every week. At the same time, their packages are reasonably priced, so affordable for many. We run a small real estate development company with ClickUp.

Cons

Their UI could be cleaner and their mobile app should be relaunched for sure. With their latest implementation of 'Automation' it looks very promising, and I hope they can keep up with the new players and make ClickUp more document oriented.

Reasons for Choosing ClickUp

While I like the document-oriented approach of the other apps, ClickUp has one of the most mature task and project management products.

Reasons for Switching to ClickUp

While Asana is known for being slow in their development, ClickUp actually implements the features their users are asking for.

August 2020

Len from Cirious

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

August 2020

truely, one app to replace them all

we needed an application that would help us manage several diverse projects in parallel, with as minimal overhead as possible while still being able to keep us on track. Ease of use and adoption was important for us also as a small company we cannot afford much downtime to train. we've developed several web/mobile apps ourselves and we must give kudos to the ClickUp team for an excellent job with their product. We are looking for to using it even more over the coming year.

Pros

excellent featureset ! we are able to move from one view to another seamlessly which has been great in helping manage our (too) many projects. The tool is very flexible / configurable as well. We've used many task/to-do/project management apps over the past decade and this ClickUp is definitely the most comprehensive and flexible we've used. Their tagline, "One app to replace them all." i thought a bit boastful...until we used it for a few week. They have earned the tagline...several times over... Also - we are still using the free version. Have not found it necessary to upgrade (yet).

Cons

minor..a few more videos on how best practices/how to use would be appreciated. Also - would love to be able to easily annotate / leave notes with pen input...though that may prove impractical.

Reasons for Choosing ClickUp

1. the vast featureset 2. ease of viewing projects from different perspectives (timeline, board, mindmap, calendar...etc.)

Reasons for Switching to ClickUp

1. the vast featureset 2. ease of viewing projects from different perspectives (timeline, board, mindmap, calendar...etc.)