About Barracuda Backup Service

Barracuda Backup Service is a cloud-based data protection software. The software offers a user-friendly platform with features such as ransomware protection, data recovery and data management. It can be used for data stored in any type of location, from virtual to hybrid physical.


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17 Reviews of Barracuda Backup Service

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2021

User Profile Picture

Zyren Christian from Caspio

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2021

Barracuda Backup Service

Pros

As part of IT Team we're tasked to do Businesses Contingency plan for any disaster or loss of any kind of data. With the help of Barracuda Backup, I can manage to proper data backup and recovery, and data encryption. Features like advanced security, advanced replication and instant data recovery really helps us to manage our plan for business Contingency

Cons

I didn't have anything to dislike about this software.

February 2021

Jerry from TSAA

Company Size: 201-500 employees

Industry: Museums and Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

February 2021

Barracuda Backup works, and works right. It is what we needed.

We had a Backup Exec solution, but it wasn't working for us. Barracuda Backup was exactly what we needed. It allowed us to backup all our physical servers, all our virtual servers, and all our databases. The system was extremely easy to setup. We have an on-site component that backs up everything, and all of that gets sent to the cloud. Restoring data is fast and easy. Working with Hyper-V virtual machines is straightforward, but there seems to be more compatibility with vSphere than with Hyper-V. With vSphere, you can spin up a VM on-site, but Hyper-V optiosn are only Cloud LiveBoot.

Pros

The system is extremely easy to setup. We set up the physical device in minutes, we set up and configured the cloud portion within hours, and were ready to go. Installing the agents on our servers was a snap, and it was quick and easy to verify that data was being backed up. The restore process was also quick and easy to verify.

Cons

It could work better with Hyper-V VMs. It seems to work better with vSphere than with Microsoft Hyper-V. Like LiveBoot for vSphere vs Cloud LiveBoot for Hyper-V.

Reasons for Switching to Barracuda Backup Service

Better features and performance with Barracuda Backup.

July 2018

Brian from Aircraft Precision Products

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

July 2018

For the most part everything works as it should but other times it has issues with certain scenarios

safe secure and efficient backup system

Pros

very easy to use, setup and to understand. the Tech support is always available and the systems, though gets errors a lot, has not failed me when I need it at recovery

Cons

I get backup errors quite frequently when backing up hyper v, I have found thread on forums where tons of there have the same issue and Barracuda always blames Microsoft and says to contact them when I believe its a bug in barracuda that could be addressed

July 2019

William from Claymont City Schools

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

July 2019

Barracuda is the Best!

Pros

We have an on-site backup box that runs every night. It has been in place for many years and has saved our tails more than a couple times! Once the box is set up, there is very little configuration to get your backups to start. If you need a backup solution, Barracuda is the best.

Cons

We have had a couple issues updating our box and recovering a certain backup, but both of these problems were solved by their great customer service.

April 2019

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Renny from Big Sandy Area Community Action Program

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Barracuda Checks all the Boxes

Barracuda 290 appliance is an affordable and reliable backup solution. Add on Cloud and other Support services for a premium experience.

Pros

The agent software is very light weight and easy to install. With cloud replication I don't have to worry about restoring from a disaster.

Cons

You can only have one backup schedule per device. It would be nice to have more than one, for example: A Server with a database you might want to back up the file system once a week then the SQL twice a day. But its not that big of a deal, just back up the server using SQL schedule, the deduplication and retention policy takes care of the rest.