BQE Core Suite vs Carbonite

BQE Core Suite has 466 reviews and a rating of 4.39 / 5 vs Carbonite which has 140 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (466)

4.27 / 5 (140)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 24, 2021

March 4, 2021

Pros/Cons

  • Pros

  • I've been using Core for about a year now. It has many features that have helped our company. Easy to use. Excellent customer service for anything that arises. Highly recommend

  • It is very easy to use and you can learn it quite quickly with help of online webinars, the help pages, and just fishing around in the menus. Very clear and concise.

  • Cons

  • There was a bit of a learning curve in the beginning and training coordination was somewhat challenging but nothing extraordinary.

  • little glitches here and there but the customer support is so fast and responsive and the are willing to fix the software glitches.

  • Pros

  • It is so easy and works so well. I have had a computer crash and was thankfully already using Carbonite. It was so simple to load everything on the new computer. It is absolutely worth the money.

  • Price and easy to configure. Customer support was very courteous and professional

  • Cons

  • Not really con but depending on amount of data, syncing it up and recovery can take sometime to complete.

  • I've never been a fan of monthly subscriptions. I would rather buy the product and purchase additional storage if needed. Other than that it is a great product.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos