About EFI Pace

EFI Pace is a cloud-based business management solution designed to help organizations in the printing industry handle operations related to data collection, accounting, quotations, sales management and more. The customer relationship management (CRM) system enables employees to access customers’ details and anticipate the needs of current and potential customers by tracking their activities and analyzing market trends.

With EFI Pace’s estimating functionality administrators can automatically optimize estimates based on press, materials and operation costs and review quote requests. Features of EFI Pace include stock management, data import or export, reporting, budgeting, and more. Additionally, the application allows proprietors to view the entir...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of EFI Pace

Average User Ratings

Overall

3.43 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(14)

14

3 stars

(3)

3

2 stars

(1)

1

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

September 2020

Albert from The Solutions Team

Verified Reviewer

Company Size: 51-200 employees

Industry: Printing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Life Changing

Fantastic

Pros

The discovery phase forced us to dive into previously overlooked areas of our business. The data that we collected and receive from the software has enabled us to make more informed business decisions with far more predictable outcomes.

Cons

There are no negative aspects that we have come across

Reasons for Choosing EFI Pace

EFI offered us EXACTLY what we were looking for and what we needed plus more.

September 2020

Jacques from Colormark

Company Size: 51-200 employees

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

September 2020

My Pace Review

Overall experience is a 7 due to lack of help from service

Pros

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production.

Cons

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan.

September 2020

Jeremy from Diamond Graphics (Anoka, US)

Company Size: 51-200 employees

Industry: Plastics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

September 2020

In need of improvement

Overall I don't think this system is at its peak. There are some fundamental issues that need to be worked out before release of a version and more time should be spent making sure the initial release of the latest version is fully stable and working in a real world environment before being sent out to all. On a personal note all of these trials and errors have been a great learning experience for me which although frustrating has definitely added to my personal growth.

Pros

There is a lot of flexibility in your capacity to read from the database. The database structure is pretty clearly laid out and accommodates the needs for customization well. The paid customization options have allowed our company to build in the features that were most important to us while adding features that made many users jobs much easier.

Cons

The constant battles to resolve small issues have been very frustrating. The bigger battles to resolve accounting and inventory problems has been very frustrating as well. We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem. Support although many times very helpful can also be very unhelpful especially when the only thing they can say is that maybe some day the development team will get to fixing our problem.

Reasons for Choosing EFI Pace

The [SENSITIVE CONTENT HIDDEN] chose this program because it looked like it would suit our companies needs the best. To this day he is not sure he made the right choice.

September 2020

Robert from AZPRO

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

Pace with additional modules

Overall we are very excited about the opportunities the additional modules will provide us to streamline and smooth out our workflow.

Pros

The software has a ton of functionality built into it. I like that it is all self contained within the Pace Suite of software.

Cons

Parts of it take alot of time to navigate. There are multiple clicks through several pages that are required to input and/or access information. It could be more streamlined.

Reasons for Choosing EFI Pace

The Pace product was further developed. We didn't feel like we would be developing as we went, just adapting the software to our process.

September 2020

Lynn from HKM Direct Market Communications

Company Size: 51-200 employees

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2020

Suite products not equal, making in-house support challenging

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software issues, especially with Printstream and Process Shipper. I appreciate the products in the suite and the effort that is being made to enhance the integration within the suite, and I feel EFI is on the right track and committed to making the suite better and stronger.

Pros

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance system data easily using PaceStation query and the Universal Importer. Pace customer support is another strength.

Cons

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonderful if all the products in the suite (especially Process Shipper and Printstream) could be supported the same way as Pace. With Printstream especially, obtaining support takes longer and often techs need to access files and tables we can't even view, to change a variable or status.

Reasons for Choosing EFI Pace

We chose Pace over Logic because the user interface was easier to use and more intuitive.