Invoice2go

RATING:

4.33

(224)

About Invoice2go

Invoice2go is an accounting management software designed to help independent contractors and small businesses create invoices/estimates, accept clients' payments and generate performance reports. Users can customize invoices by adding accreditation badges, layouts or brand logos and send them to customers via text, email or other messaging applications. Invoice2go allows contractors to receive approvals on generated estimates, schedule appointments and store clients' information in the built-in database. Technicians can track the time taken to complete tasks and collect payments via credit/debit cards or third-party applications, such as Paypal, Google Pay and Apple Pay. Additionally, it lets users create, send and track purchase orders and organize captured expen...

Invoice2go Pricing

30-day trial available STANDARD - $5.99 per month - 2 invoices/month - Online payments (3.5%) - Free bank transfers (ACH) - Bank account - Website builder - Client communications - Ratings & reviews PROFESSIONAL - $9.99 per month - Everything in the Starter package - 5 invoices/month - Lower payment fees - Advanced reports PREMIUM - $39.99 per month - Unlimited invoices - Lowest payment fees (2.9%) - Recurring invoices - Phone support

Starting price: 

$5.99 per month

Free trial: 

Available

Free version: 

Not Available

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Invoice2go Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Invoice2go

1 - 5 of 218 Reviews

Jared

2 - 10 employees

Used less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Just another invoicing app

User Profile

David

Verified reviewer

Farming, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

Ease of Use at the Touch of a Finger

I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business.

PROS

Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database

CONS

Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented.

Reasons for switching to Invoice2go

Word was never designed to make daily invoices and PO. It was just a template for the occasional one. We needed something simple and reliable that we could access through our mobile devices as well. At the time, Invoices2Go was one of the very few that could offer this.

Elaine

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Good invoice App

I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

PROS

Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

CONS

Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

Reason for choosing Invoice2go

Familiarity because I tried it with the free app system and I like that I can do whatever my business needs require. So I continued to purchase the subscription from Standard , now Unlimited. Everything it says on the website, I use for my bookkeeping, accounting, reports, etc.

Vendor Response

Hey Elaine! We are thrilled our reporting features help you and your business for the past 10 years. Thank you very much for your support. We want to learn more about the discount reporting issues you mentioned. Please let our support team know how we can help at support@invoice2go.com. Thank you, and we hope to hear from you soon, Elaine!

Replied March 2021

Brian

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2017

EXTREMELY DISAPPOINTED

I have been using Invoice2go for about two years now. This is my story: Invoices have disappeared from their database on a regular basis over the two years. Fortunately, because I BCC all my invoices, I had backup copies in my email. My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails. When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice. I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard. When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue. The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

Sibusiso

Apparel & Fashion, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Invoicing on the go!

with Invoice2go I was afforded the ability to send and track invoices which looked professional. This was at a time where I was just starting my business and I had never written a professional invoice. I came across Invois2go after a brief web search and this has since made my life much easier more importantly it gave me a lot of insight into processing and recording payments in addition to other business and sales related knowledge.

PROS

Invoice2go app is compatible with any android device. 30 day free trial. you can customize your invoice in a variety of ways.

CONS

Not compatible with ios devices. their starter plan is not flexible and inexpensive enough.

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