MassageBook

RATING:

4.65

(263)

About MassageBook

MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice. Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business. With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you. When we say "it's in there", that's what we mean! - Website builder for your own website - Website integration if you alre...

MassageBook Pricing

We keep it simple: MassageBook is offered free for the first year (Transition Plan) and also offers two additional pricing plans with more features. No credit card is required. - No extra fees for additional users - No extra fees for text messages / reminders on plans that offer this feature

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

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MassageBook Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MassageBook

1 - 5 of 272 Reviews

Hannah

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Love this program, have used since the beginning

User Profile

Jennifer

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

MassageBook makes it easy for me to operate my business, and they are always making improvements!

I am able to have my schedule with me everywhere I go, and my clients are able to schedule their appointments online. This program has made the business side of my business a lot smoother and easier than before. It also makes things less stressful at tax time!

PROS

MassageBook makes my bookkeeping simple, which makes tax time much less stressful. They have knowledgeable staff ready to chat and answer questions. MassageBook is always making improvements to their program, and they regularly share their current and upcoming improvements via email. It's great to see a company really respond to the input of their clients and become better for it!

CONS

I am unable to check out multiple appointments with only one payment. Each appointment has to be checked out individually. There are some little things like this that could be improved upon.

Toby

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

This is more software than most need, at a price you can't resist.

This software has helped me turn my 8-9 hour days into literally 5-6 hour days, simply from the automation of the processes we usually go through as massage therapists. It would take a very egregious error to make me give this software up for any others.

PROS

The easiest way to track, account for, review, and update all clients & data in our database. I can use this software as a FULL suite of accounting, scheduling, and even a review-system for clients to respond to how well you are doing as a massage studio!

CONS

The only issue we've had thus far is simply signing back in, about the least worrisome thing possible. We have our accounts logged into several devices, so sometimes we get a login-request. No big deal.

Reasons for switching to MassageBook

Every reason. MassageBook offered more of everything, with greater ease, at much less cost.

Angela

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Extended Use

LOVE IT but have to chose another source the bugs have not been worked out

PROS

SOAP NOTES and the Diagram used . Intake form and waiver for clients .

CONS

SLOW PERFORMANCE Update was done and it made things a lot more complicated I have a high client base and sending out marketing emails would take a long time to set up This was a constant issue that massagebook wasn't prepared or equipped for

Reason for choosing MassageBook

soapnotes and small business inexpensive

Brittany

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Amazing Massage Booking Software

Amazing!

PROS

Massagebook is incredibly easy to use. Most functions are second nature. If I can't remember how to do something I can look it up most of the time. If It can't be found I email which is super convenient.

CONS

No system is perfect. The biggest challenge is running reports for payroll calculation.

Reasons for switching to MassageBook

Mindbody was more than double the cost, didn't have the detailed soap notes options and was much more complicated. For a small practice like mine(4-5 therapists) Massagebook is the way to go.

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