All Prophix Reviews
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Jeffrey
Verified reviewer
Machinery, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Prophix can be a game changer.
Overall experience with Prophix has been very favorable. This tool has been a game changer for not only the Finance department but for the organization as a whole.
PROSProphix can be leveraged to drive continuous improvement within a company's Finance department as well as provide actionable information to stakeholders in as simple or as complex of a fashion as needed. The flexibility granted with Prophix allowed our organization to start small using the system, for example getting consolidated core financial reporting published. From there, we have been able to build out first reporting sent directly from within Prophix and then onto automated distribution of this reporting. Next we moved Planning processes to within the system, followed by managing these processes with Workflows.
CONSThe process to set up automated data feeds from multiple ERP systems directly into Prophix is not an easy task.
Reason for choosing Prophix
Service, features and price.
Ben
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Prophix is a Good Value for a Ad Hoc and Reporting Engine
Prophix gives us a single source database for our financial results with powerful, flexible query capability
PROSDaily integration with our general ledger
CONSBuilding and customizing reports is not straightforward
Reason for choosing Prophix
It was a better value and the team seemed more engaged and innovative
Luke
Law Practice, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Solid product requiring ongoing time commitment
Overall, Prophix has been an upgrade over our last planning tool. It's very flexible and if you devote the time, it can create great value. You have to devote the time though, both at the outset and throughout the use of the tool. This is a hands on tool, requiring updates for when new members (accounts, offices, departments, etc) are added and for when periods change. Sometimes I feel overwhelmed, partly because we didn't set up various reports correctly and our 80+ users are using a myriad of reports. In other words, I find myself redoing things often. I think there could have been better guidance up front and throughout the implementation. Budgeting in the tool is easy for our team and users outside of finance. Forecasting can be challenging as it's hard to marry up actual YTD detail and forecast YTG detail. Reporting is solid and once you get the hang of templates, they are customizable and easy to crank out.Performance is good and we haven't experienced any extended periods of the product being down.
PROSI like that the tool is easy to use once you get it set up. It's flexible and very customizable.The consultants and our current CSM are friendly and genuinely seem to care about our success, whether the product works properly or not. They try to find workarounds and are good communicators. Budgeting and forecasting are easy and effective once you get the hang of it. The personnel planning aspect is very valuable. Reporting is great once you figure out templates, which can take a while.
CONSWe've had consultants provide bad guidance; how to set up and input currency, how to build personnel planning, how to set up versions, etc.Line item detail (LID) for budget input leaves a lot to be desired; it's hard to retrieve and/or view a detail report, there are reconciling lines that populate automatically, adding a line item one year adds it to prior years for the same version. They have supposedly been working on LID improvements but I have yet to see it in 1.5 years with the product.
Reason for choosing Prophix
Friendly people and believable pitch. They weren't pushy and didn't rush us into anything like some of the others.
Reasons for switching to Prophix
existing tool failing and limited support
Cecile
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
CAS Review
Overall, Prophix has helped the organization by leaps and bounds in reporting and driving the decisions around profitability and investment. Reporting is exceptional as we can query any view that the organization needs. The implementation team through the continuing success package has been a dream.
PROSProphix has been crucial to the organization budget and reporting. The organization can report on any segment of the GL string and at any level and across any time period. The reporting has allowed the organization to review programmatic activity at a new level to help inform business decisions.
CONSThe data integration for closed fiscal years.
Reason for choosing Prophix
Prophix has the best flexibility and best met the needs of the organization.
Reasons for switching to Prophix
Robustness, reporting, budgeting
sabrina
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Prophix: so many possibilities to enhance overall financial health
Great- no issues or work stop disturbances. would highly recommend for real-time reporting and streamlined activities for overall business growth and development.
PROSProphix's customer service is top tier- allows willing to help and enhance the user experience. The cloud implementation was the best overall, compared to other software on the market.
CONSThere are so many features that we are not utilizing due to time and internal manpower. We have been putting together a project plan to work with our CS staff to ensure we are allowing for more integral processes and reports.
Barron
Health, Wellness and Fitness, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Reporting and Consolidation Software
Great product to use and implement across our entire company. I prefer this software for reporting and consolidating data from across many different data sources compared to using excel.
PROSBuilding reports to display various financial data is by far the best thing about Prophix. The user friendly interface makes it easy to use once you understand what needs to be done.
CONSWe have some issues with our integration processes sometimes, but its great that the support team from Prophix is always willing to help quickly.
Donna
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Prophix Fan
We went from 30 Excel files - all linked - to Prophix. No more broken links or updating 30 files. With their help, we were up and running in less than three months. The budgeting process went from almost four months down to three.
PROSThe implementation team from Prophix was amazing! Took their time to explain, teach, and help create everything needed to start using financial reporting within the first 30 days; we also were able to go-live with our first budget in Prophix in less than 90 days. After that, monthly administrative tasks (e.g., using Named Sets) keeps reporting process accurate and timely.
CONSThe only "con" would be the refresh time on big reports. With several companies and departments, in order to make reports usable for end-users, all have to be selected...then the refresh time can be up to a minute or two.
Isabelle
Apparel & Fashion, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
User friendly
Our experience is good overall
PROSThe integration was easy and it is fairly easy to create reports.
CONSSome functionalities works only with the Workflow function which is not useful for us, being only a handful of users. Need to go through the Support team to get the Data Integration to work properly with the format in the file every time we make changes.
Graham
Airlines/Aviation, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Great product
Prophix is incredibly easy to use. The integration/implementation was seamless. The support team has been great to work with.
CONSWe experience challenges with processing speed with Prophix, mainly when running forecast/budget balance sheets/cash flow statements.
Laura
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Financial Reporting from Great Plains
We use a third party company for training but upgraded to the cloud and find it user friendly or a lot online to learn from.
PROSThe import process is seamless and makes reporting easy and fast. User friendly to manipulate reports and create reports for end users.
CONSWaterfall features not at excel level and some items will have to be exported for formatting, but easily imported back in.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Flexible and easy to adminster CPM
Budgeting, forecasting, reporting and consolidation across global user base. We have several systems across multiple entities and we utilize Prophix to consolidate and report out of at the global level.
PROSOur experience with Prophix has been very favorable. We were looking for a tool to centralize our global financial reporting and planning functions and Prophix allowed us to accomplish this at a very reasonable cost vs other applications that were under consideration. The interface is intuitive and easy for end users to complete the required tasks. The web client satisfied our need for a solution that could be implemented globally.We are also able to administer and maintain the tool within the finance function which increased our flexibility and reduced our reliance on IT. The reporting capabilities met our needs and allows us to easily consolidate and present our data in a multi currency environment. We use Prophix for reporting at all levels, from individual business unit data to Board and Executive level reports. We have several connections to other systems to import data and plan on adding more. The drill through capability to this data is also a nice feature.
CONSTemplate/Report formatting can be tedious at times
Reason for choosing Prophix
Good functionality at a great price.
Samantha
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Prophix Review from a non Financial user
I've had a fantastic experience with Prophix. Their engagement with the organisation, the structure to their implementation process and the online and offline support has been impressive. They empower the organisation to skill up to manage their own development and ability to evolve the platform so I feel excited about taking it forward. I also find their roadmap impressive, in that they are already thinking and planning some great developments for the future
PROSIts ability to adapt and handle our non financial data without feeling like we were compromising , its logic and the transparency of the system (I am seperate to those within our organisation who have completed the implementation of our financial data-my focus is on the non financial operational data and measures)
CONSFor the operational data we opted for a flat file approach to integrating our data onto this platform so there was a lot of importing and exporting, however this was the best solution for us based on the format of our source data. We have spent a lot of time working on the structure, bringing in of data and creating the appropriate reports but I strongly believe the system is as good as the time you invest into its development for your organisation. It will be as good as what you put into it.
Bilal
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Friendly and easy to use tool
Currently we do Financial planning and consolidation of our budget, Internal operational reporting and analysis and personnel budgeting within Prophix. Prophix has help us with better business partner during our budgeting process through there workflow and template process, which are great and easy to use.
PROSThe tool is very flexible for customizing the software to our business needs and even if we need to rebuild the structures and data cubes. The experienced Prophix consultants are a pleasure to work with and very knowledgeable.
CONSDashboard aspects is still a little weak
Reason for choosing Prophix
- easy of use - easier implementation - superior technology
Rebecca
Marketing and Advertising, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Completely Satisfied
My experience has been so much better than expected. We have reduced our budget cycle by 2 1/2 months, that’s just one example!
PROSThe time savings we’ve been able to achieve as well as the consistency of reporting.
CONSThat I can’t have one report workbook (like an excel file with tabs) to work in. You have to create a workbook process to combine it.
Reason for choosing Prophix
Cost vs benefit
Kate
Insurance, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Prophix review
Ease of use, customizable, allows us to give cost center managers access.
CONSCertain reports - like a summary of all line item schedules. Wish this report was more customizable.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best in Ease of Use and Flexibility
The ability to be able to forecast and slice and dice data is key in financial and program review. Also, the ability to report on both financial and non financial metrics in one Report and dashboard is an amazing feature.
CONSI would like to see the reporting be more enhanced like Dynamics management Reporter.
Alex
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
User Friendly Software
Prophix is very easy to use. As someone who has never used it before, I was able to quickly pick up on how to use it, functionality, etc.
CONSData imports from other systems are slow and clunky
Casey
Mental Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Prophix is the future of financial reporting
Prophix has been a huge tool in budgeting as well as monthly, quarterly, and yearly reporting for my organization.
PROSI really love the ease of use and simplicity of this software.
CONSWe have a few processes and reports that experience lag time since switching to the cloud.
Kyle
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Great Product
I really like the ease of use of this product. Makes it easy to train a new user on how to get information.
CONSThere are many limitations to using this product as far as formatting and amount of info used in a single report.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Prophix Review
One-source place for data. Budgeting/forecasting and financial statements
PROSThe software is flexible. Allows you to have multiple versions and multiple cubes
CONSSometimes the software is slow in generating reports
Nicholas
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Prophix Does Data Manipulation Well!
great! I would use this software as much as I can.
PROSProphix is easy to use and easy to manipulate data into a useable Excel-like pivot tables.
CONSProphix uses strange naming conventions to sort/filter the data that you need, but it is easy to get used to after some time.
Reasons for switching to Prophix
Changed company's, new company uses Prophix
Shauntae
Insurance, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Prophix
So far Prophix has been great and easy to use.
PROSThe ease of use of ad hoc reporting is great. I also like that you can build templates and reports that are frequently used to save time
CONSThe cloud implementation was not as smooth as expected
Ashleigh
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2021
Easy to use budgeting tool
I do like how easy it is to use. I had very little training but was able to learn very quickly on my own and run the software as the admin all on my own. I also love how easy it is to create an ad hoc report.
CONSThe only thing I do not like is the fact it does not integrate easily with our financial system so we cannot get actuals into Prophix. This could be our own fault though as we have not switched over to the cloud.
Anonymous
201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Prophix for Budgeting
Great price and the Helpdesk has been prompt and wonderful every time I have needed them. Dynamic information and ability to drill to specified levels of information. I think if we had a full team or at least an employee who's full time job was to manage and maintain this system it would be great.
PROSIt is dynamic and multidimensional, as someone who uses it regularly with IT experience, I find it to be a good tool. I like that we can add comments and Line item details to our Budgets and flow information through our versions if need be.
CONSMany of our managers do not use our system regularly since the Product can be a little confusing for end users that are not in the IT or accounting world. Sales Managers find it difficult to remember what steps/versions they should be using. Also, it looks similar to Excel but the screen is smaller and the system has many quirks when trying to build templates, especially when involving formulas.
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Prophix Review
Their consultants / client service team are very knowledgeable and always provide timely support!
PROSAs long as all the cubes, modules and formulas are set up in Prophix, there is no worries about someone will accidently changes them. Those accidents easily happens for Excel models.
CONSSome formulas are not flexible as Excel. For instance, it is hard to apply seasonality for sales forecast.