All Zyte Reviews

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User Profile

Aminah

Verified reviewer

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

When it just works

It makes me work really fast but still secure for my clients. I look really professional even though what I did was only suggesting and installing Crawlera. It's awesome!

PROS

It really saves my time as a web scraping specialists. I always need rotated proxies for my client needs. I keep creating a new project and it is a lot of hassle of I have to buy proxies, renew proxies, and create proxy rotation on my own. I am glad I don't even need to think about it. It just works!

CONS

Well, it's just doesn't have enough advanced documentation on Scrapy Splash combined with Crawlera. Their development team in Github is very responsive though.

Tushar

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Best data extraction & automated proxy service

We chose Zyte after testing all leading proxy and data extraction solutions on the web. The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.

PROS

- Reliable & consistent (highest uptime) - Lowest latency - Lowest resolution errors - Excellent customer support

CONS

- Pricing can be improved - IP availability in non-US locations can be improved

Reason for choosing Zyte

- Zyte's resolution rates were the highest - Latency was significantly lower than all peers - Zyte's support was excellent - High uptime and reliability convinced us that we could depend on Zyte to sign tough SLAs

Reasons for switching to Zyte

- We weren't happy with latency - Service uptime wasn't satisfactory - Resolution rates were not satisfactory

Abhinav

Broadcast Media, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Making life easier

PROS

Our team being in limited number, setting up multiple tools for data extraction was a pain. We contacted an agency which quoted us a huge bill and that's when we found the Zyte. Few days spent in dev, no pain of servers, proxy rotation or anything and we got our job done.

CONS

We're happy with the product and do not find any issues yet.

User Profile

Gennaro

Verified reviewer

Research, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2021

They don't promise what they sell.

I bought a $ 349 Advanced plan to get 200 concurrent requests. In their free trial, the response times are very low - about a few seconds. After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests. In fact, it's like doing about 5/6 per second. After contacting their technical support, after a week, they tell me that an upgrade is required by paying an additional cost. Obviously I requested a refund since they did not promise what was advertised and told me that it was not possible since I had used the service. Of course I had used it, otherwise how could I tell that concurrent requests weren't working properly? I absolutely do not recommend this service for making me waste about a week to find a "fake" problem they know well and for asking me for an upgrade without even offering me a courtesy refund to apologize.

PROS

Ease of installation and integration with API

CONS

They don't respect what they communicate in the service.

User Profile

Neil Joseph

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Relatively Easy To Use

Our company, whatoplay.com, aggregates data from multiple sources around the world. Since we started using Crawlera, we haven't really encountered big issues. Our common ones in the last 6 months is just reaching our limit, so we just had to increase our plan.

PROS

We're only using Crawlera for our data scraping needs and it has worked seamlessly since we started using it in 2016. When we had to upgrade to a higher limit, the transition was fast, and no dev time was wasted updating our existing codebase.

CONS

Pricing can be a bit tricky especially if your need is right in between the plans.

User Profile

Curtis

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Amazing product - can't get any better for speedy data mining

Overall experience with them has been stellar, I will likely be a customer for life.

PROS

I like scalability. Sometimes we need to submit millions of requests immediately and with Scrapinghub we can really put the pedal to the metal. We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.

CONS

Their billing support can be moody, but the product is fantastic!!

User Profile

Jose Iram

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

K-LIX

I have a good experience with scrappinhumb, in a matter of minutes I can develop and publish a new spider.

PROS

The software delivers the exactly promised result. It has a friendly interface and an efficient support.

CONS

You need a roadmap of new features and the pricing of third-party services.

Vendor Response

Thank you for the review. All new features will be announced in our Support Center.(https://support.scrapinghub.com/support/home) We also have an Ideas Forum (https://support.scrapinghub.com/support/discussions/forums/22000200101) where we would love your input on ideas or new features you would like to see. We appreciate all input from our Customers to continue to help us improve our products.

Replied January 2019

User Profile

Mikhail

Verified reviewer

Computer Software, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2018

Why do you need that title?

I use and recommend that platform for years for my customers which need production-ready enterprise-grade data scraping systems.

PROS

- Original and flexible technology - No vendor-lock - Easy to use for professionals - Pretty convenient API system for integration with third-party solutions

CONS

- Not so easy to use by non-professional IT person that still wants to use data scraping - Lack of ability to create some kind of simple and clear user interface for such a persons - No simple solution for distributed/high-volume crawling - Lack of monitoring and alerting, non convenient logging system - Overpriced Crawlera

Vendor Response

Thank you for your review we appreciate all customer feedback. We do have a managed service offering for non IT professional who want access to the Data without having any scraping skills.

Replied January 2019

User Profile

Carlos

Verified reviewer

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Overall 10

Started using it 2 years ago, learning curve totally rely on the framework because the cloud platform is pretty intuitive, self explanatory and easy to use. Whenever I needed support I have been response fast and with a favorable solution.

PROS

A full integrated platform for a framework well done for it purpose. Easy to use, based on others frameworks structure, so if you are used to web development in python then it's a piece of cake to create spiders. The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform. A lot of plugins and, open to any feature needed.

CONS

So far there is nothing I dislike about it.

User Profile

Rami

Verified reviewer

Computer Software, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2024

Very useful when you want to host your scapers

PROS

Did the Job I wanted it to do for me.... Which is host and test your scraper that runs in the background. Before Zyte, I had to run the script inside my terminal and that killed my battery

CONS

Getting started wasn't as smooth as I'm used to with services like Vercel. The user experience using vercel makes you feel like you are using a premium, top tier service. I didn't feel that when I used Zyte. Part of the reason is the UI, but there are a lot of other aspects like the snappiness and speed of the website. It took quite some time to test out my implementation. I would need to wait for some time for the build to complete to try running the web scraper again

Reason for choosing Zyte

It had a free plan and it works with scrapy

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Simple, reliable and powerful service

Never had a problem, and customer services always replied to our requests promptly, and with attention to detail.

PROS

We are very happy with Crawlera. It works like a charm with our Scrapy projects, just adding a few lines of code we completely forgot about proxies that ended up failing anyway.

CONS

Some requests end up being very slow, but good news is most of them end up going through.

Kristopher

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Fantastic If You Know How To Use It

Portia aside, I highly recommend this platform. It's cheap and works really well. If you know how to use Scrapy, this is easier than launching a bunch of VMs, etc. and relatively inexpensive. I knock Portia because I wanted it to work, and it will with A LOT of patience, but, if you know your way around Python and Scrapy, this is the scraping cloud platform for you! Again, there technical support has been great for me. Most of my issues have been stupid mistakes by me, but they are happy to help in a reasonable time frame (usually under 24 hours/ under 8 hours in my experience).

PROS

- Works perfectly as long as you do not need Portia - Fast - Many available features in one place - It fulfills my scraping needs well - EXCELLENT technical support

CONS

- Portia (beta) is almost unusable. I got a couple very basic programs out of it before I taught myself how to use Scrapy. Still, if you are looking for a value and have time to deal with the lag/hiccups in Portia, it is by far the best value for a simple point and click scrapying platform that I found. You can make it work, you will just want to put your head through the screen before you are done...

User Profile

Mikko

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

I love Crawlera

I am very happy with Scrapinghub. Whenever I need to run a small scraper that I can't run on my laptop (since I don't leave it turned on 24/7), I just run it on Scrapy Cloud. Meanwhile, Crawlera is just the best!

PROS

I have been using Scrapy and Scrapinghub's services since 2013 and I'm so far very satisfied with their services. Crawlera, their proxy service, works very well! I don't have to setup a proxy farm anymore or configure my scrapers to point to thousands of proxy services as they do all the grunt work for you (it's all automated).

CONS

Minor hiccups from time to time on the dashboard. It only affects me when I want to see historical stats but this problem doesn't affect functionality.

User Profile

Chris

Verified reviewer

Information Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Scrapinghub allows me to do things other proxy servers don't do.

Scrapinghub gives my business higher quality raw data so my clients get better results.

PROS

This software allows me to access 97% of the web resources I need. Other proxy servers I have used gave me 75% maximum.

CONS

That its a time based subscription. I would prefer being able to buy a certain number of requests and renew when those run out.

Vendor Response

Thanks you for your review and input on our pricing model - we appreciate all customer feedback and have fed this into our product team for review.

Replied January 2019

Jim

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Zyte is Helpful

Great company and solid people.

PROS

We love everything about Zyte. The only flaw is that the "back end" is very closed and debugging can be difficult.

CONS

Not easy to "get to details". The back end of the processing is very closed.

User Profile

Alfredo

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Still leading on a more competitive space

It just works, except on cloudflare protected sites, you will need to add more expensive services or tricks. Tech support is very helpful and keep improving with new services.

PROS

Their cloud proxy service, combined with scrapy is still a just-works, with ip rotation from different geolocations.

CONS

Their other offers are expensive, even with the increasing competition. It needs a lot of work for many sites using cloud flare protection.

User Profile

Aris

Verified reviewer

Consumer Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Scrapinghub for Scalable Scraping

Providing data, analytics, visualizations and reports of the competitors and the local market competitors to our customers as a service thanks to Crawlera.

PROS

We use Crawlera to scrape data and provide data analytics and limited search results to some of our customers that want data from their competitors, as well as the price changes of their competitors on product price comparing platforms. Fortunately we don't have to worry about proxies because Crawler handles all that for us.

CONS

The prices are not affordable for smaller companies. For a big company that manages big data the prices are fine.

Anonymous

1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great tool

PROS

It’s an easy to use tool, and it gets the job done without much hassle.

CONS

I have No dislikes about this product. It is great.

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