DemandScience vs Segment

RATING:

4.2

(32)

DemandScience has 32 reviews and a rating of 4.19 / 5 stars vs Segment which has 72 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (32)
4.7 (72)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 3, 2023
June 7, 2024
Pros/Cons
  • Pros

  • Easy to integrate with our marketing automation tool.
  • The PureB2B team is great. They answered all of my questions, created a great proposal that fit our needs, and quickly launched our campaign.
  • Cons

  • All of the leads we engaged with denied accessing or downloading our content. The PureB2B team said this was normal and that people don’t remember what they downloaded or who’s content it was.
  • Some emails bounce back, unsure on qualification process.
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  • Pros

  • Ready made integrations with most critical SaaS services makes it easy to share data between systems.
  • Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.
  • Cons

  • And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.
  • The pricing model (MTUs) when you have a lot of anonymous users can be a problem.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos