All AccountingSuite Reviews
1-25 of 26 Reviews
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Eugene
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great for costing, especially ecommerce related items and sales tax compliance..
ease of use
PROSfinancial, costing and sales tax compliance.
CONSnavigation.. and reporting tools not detailed
Reason for choosing AccountingSuite
ecommerce business capabilities..
Reasons for switching to AccountingSuite
tax compliance
Vendor Response
Hi Eugene, have you tried our new Workspace Dashboard?
Replied October 2022
kathy
Textiles, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Love the staff of Accounting Suites.
The in the cloud feature of this software is what i was looking for and got. Beats Sage any day.
PROSI love that i can use this software anywhere in the world. It is extremely user friendly and when i do have an issue, they are right on top of the situation and help me navigate for a better result.
CONSThe steps involved to use cloud e commerce. Seems like way too many steps.
Reason for choosing AccountingSuite
i liked the customer service, they know me, and its not just a number or a forgotten name.
Reasons for switching to AccountingSuite
They were very expensive.
Vendor Response
Hi Kathy, we'd love to jump on a call to discuss the Cloud Commerce steps. Please let our support team know and we can get it scheduled.
Replied October 2022
Russell
Verified reviewer
Accounting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Affordable but hard to use
I really wanted to like this because my entire practice is beholden to Intuit, but I just couldn’t get this to work for me and instead wasted too much time doing even the most trivial tasks month after month. I eventually gave up.
PROSLower cost Not owned by Intuit Tabbed browsing Cannabis friendly Multi-entity financial statements Strong inventory tracking capabilities
CONSUgly UI Inefficient navigation - everything takes too many click to do Crashes frequently Some menu items are randomly in Russian Can’t cut and paste without a third party browser add on Reports are unattractive Bank feeds don’t auto update and must be manually updated one by one, which is very slow and inefficient I hated using it
Reasons for switching to AccountingSuite
Intuit doesn’t develop QBO and instead relies on third party add ons, all while continually raising prices. Also, QBO is historically not friendly to cannabis companies using their platform while AccountingSuite openly allows them.
Vendor Response
Hi Russell, we are just getting to use this review feature. I'd love to chat with you about the changes we've made in the AccountingSuite product. I think you will be impressed. Ted McRae ted@accountingsuite.com
Replied September 2022
Patrick
Building Materials, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Didn't meet soon Enough
This software has allowed us to grow as a company and keep better track of Inventory and cash flow. [SENSITIVE CONTENT] has been extremely helpful, from learning how to use the software to customizing the software to fit my needs. AccountingSuite supersedes any other invoice software we have ever tried. This company gets 10 out of 10 stars from us!
CONSI wouldn't say a "Con" but there is so much AccountingSuite does that the learning curve takes a while.
Reason for choosing AccountingSuite
Reason above
Reasons for switching to AccountingSuite
Quickbooks told me their product wasn't "smart" enough for what I needed. AccountingSuite wasn't either at first but you quickly told me that you could customized it for me, and I was willing to pay the customization fees.
David
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Better Functionally Than Quickbooks Online
AccountingSuite is functionally superior to QBO in most aspects. While its look and feel are not as elegant, it does what I need for clients better than QBO at a better price. Conversion from QBO was painless and support is very good.
CONSNavigation is a bit harder initially, but it is more of a cosmetic issue than anything else.
Reasons for switching to AccountingSuite
Better price for the functionality required by the clients
Vendor Response
Thanks for the great feedback David. If you need any help at all with the navigation please let our support team know.
Replied October 2022
Richard
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Why I love accounting suite
I have been using accounting suite for almost two years now. I am not an accountant but after working with their customer support team they have made me a much better bookkeeper. We are amazed at all the features to help me run my business. To me support is number 1 along with great features and they rate 5 stars in my book.
PROSSoftware is user friendly with great features. Support is number 1 with me and they rate one of the best I have work with.
CONSBecause it runs in the cloud sometimes a bit slow.
Claude
Events Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Accounting Suite Has a Great Team
I spent an hour on a video conference with the AS sales and customization team. They were really on point.
PROSThe AS team was very professional, friendly, and eager to answer all of my questions.
CONSThere is nothing that I could say negative about AS.
Reason for choosing AccountingSuite
Yes
Vendor Response
Hi Claude, we are hopeful that you will come over to AccountingSuite some day in the future. It was great meeting with you and having the opportunity to show you the power of ACS
Replied October 2022
Steph
Arts and Crafts, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Acct suites
Good but would like more training at our level
PROSInventory control, customer info, sales data
CONSThere is so much in it that I don’t know how to use or what the best way to use it for my business
Reason for choosing AccountingSuite
Another CM advisor suggested
Vendor Response
Steph, We have a Beginner Bootcamp training course that might help you with learning more about the product. Also, we will be creating an elective training called "Customizing AccountingSuite™ & Extensions" that might be a great one for you to consider.
Replied October 2022
Tamra
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2017
Excellent for SMB which needs a robust service or product driven Inventory, with full Accounting.
A pure Cloud App. with a robust Inventory core included with A/P, A/R, P/O, S/O, G/L and Cash Management, etc.
CONSStill new, and in development with changes rapidly occuring, and support get's affected by this, as well as training, etc.
Amanda
Accounting, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
The Suite Spot
I would say it has been pretty positive so far and I look forward to the continued relationship.
PROSThe cost of accounting suite is the biggest pro- it is very inexpensive, especially for a large client who has a lot of different accounts to manage. I love the support team as well! Great to work with and helped our team out a ton.
CONSI can tell there are a lot of features still being developed. However, support has been great to our team to add things and change them along the way. It seems it is still growing and will be great.
Vendor Response
Awesome Feedback Amanda, We are always adding features to AccountingSuite so this will most likely always be true.
Replied October 2022
Damion
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Accounting Suite
A solid 8 out of 10
PROSEasy to use and a competitive price point. Comparable to other higher priced online solutions in the marketplace.
CONSGeneral Ledger should print out the Memo field on billings on screen one. There is another memo field on another tab but that doesn't make sense to fill in twice. This causes extra work when year end comes and a customization (export) of data must be undertaken along with descriptions input to get a total report. Not ideal and the software should be designed to capture all MEMO fields - Bills - Receipts - Bank Deposits - Journal Entries etc.
Reason for choosing AccountingSuite
Price and ease of use.
Vendor Response
Hi Damion, have you contacted support about this? We might be able to customize the report for you.
Replied October 2022
Tracy
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Helps Me Stay Organized
It is such a win for me to have a great system to track my inventory and invoice my customers so I can quickly see who owes me money and which orders I need to process for my customers to pick up or ship to them. It helps me with some of the data I need to complete my Schedule C when filing my taxes.
PROSI use this program to track the inventory I keep in stock for my direct sales business. I love that I can know the quantity I have in stock for any item at any time. It even lets me know the status of an item which is helpful when I don't see an item on my shelf but then I can see if I have already ordered it and it is on its way to be delivered. By tracking my inventory, I make better purchasing decisions based on fact rather than ordering what I think I may need. It is very helpful to use this system to create Sales Orders for my customers.
CONSI do not have any accounting background. Therefore, there has been a learning curve to understand some of the features with this program. With that said, some of the features I am not using are not important to me at this time.
John
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
The gem of the accounting show
It’s easy to use, easy to learn, and the team was easy to work with in customizing the program to fit our special needs. The help desk are very helpful and usually can fix my needs in 15-30 min.
CONSSome standard accounting software reports aren’t included. Like avg day to pay.
Reason for choosing AccountingSuite
I liked how small the company was compared to the larger ones. Felt like I would see more attention and quicker turnaround time.
Reasons for switching to AccountingSuite
Couldn’t keep track of my inventory properly
Vendor Response
I John, if you'd like to see and average day-to-pay report please make sure you request it from your support team and they can see what it will take to create.
Replied October 2022
Christine
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
AccountingSuite saves me time
I have spent a lot of time working with [SENSITIVE CONTENT HIDDEN] to customize software for my business. They have been helpful and willing to work with me.
PROSI love that I can use the software at my events and it saves me time checking people out at the end of the weekend. Software is user friendly unlike QB.
CONSSoftware glitches. Frustrating when things that worked don't anymore until they get it fixed.
Reason for choosing AccountingSuite
they reached out to us to give a demo
Reasons for switching to AccountingSuite
wanted to use bar code reader with inventory and not so complicated
Jacquie
Verified reviewer
Accounting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2022
Nice product for the price.
I unfortunately have not continued on with this software due to clients just not wanting to switch and having a hard time with the change. But over all I would recommend this software to people just starting out. If you have inventory and also need to do assembly builds it works great for that.
PROSThe price. Pulling multiple client financials into one, Great Support and training videos with in the file, The "TestCompany" is a great way to get familiar with the software Everyone has access to that file, It is a great software for Inventory and Inventory builds.
CONSThis software is very different than QuickBooks, it is not as user friendly for the everyday business person, I had a hard time getting clients on board with the software.
Vendor Response
Jacquie, Please let your partner manager know the issues you've been having. Also, have you taken our Core Certification training? We'd like to get this sorted if we can.
Replied October 2022
Sarah
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Amazing product!!
The features of Accounting Suite are extremely user friendly, and the customer support is by far the best I've ever experienced! Very satisfied with this purchase for our small business!!
CONSThere hasn't been any features that we haven't liked so far.
Vendor Response
Sarah, thank you for the feedback!
Replied October 2022
Sam
Accounting, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Look no futher for the best online accounting software!
This is ideal for a startup company or restaurant. Very easy to be up and running within a matter of minutes and help is just a phone call or chat away.
PROSEase of implementation and functionality. I have simple to complex clients that have needs all over the board. The small companies can be up and running in a matter of minutes. Connect the bank account, download transactions and get reconciled fast. Very important when budgets are small. Did I mention scaleable? This can grow as your client/firm grows and expands easily. A must have!
CONSThe only feature I have had difficulty with is writing rules with the incoming bank transactions. If the bank has 100k transactions per month - say because they are an online retailer, the system seems to slow way down. I actually thought it stopped a couple of times. It didn't. It must be because there is so much data to manage with those bank feeds.
Reason for choosing AccountingSuite
Poor customer service, overkill, and impossible to do bank reconciliations using Australian style accounting.
Reasons for switching to AccountingSuite
QuickBooks keeps changing rates and could not get good support.
Alexander
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Excellent highly customizable accounting solution with excellent customer support.
Excellent reporting, and integation with 3rd party billing and credit card system.
PROSHighly customizable and excellent friendly and knowledgable support.
CONSI never had an issue that couldn't be fixed (not a con but had to put something here).
Vendor Response
Thanks for the positive review!
Replied October 2022
Shamal
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2020
Keep Looking
Overall, the software performs everything you would want in an accounting software, but it is extremely unreliable to use due to how often it crashes.
PROSHas all the basic features an accounting software should have
CONSIt crashes ALL THE TIME. It doesn't matter what browser you're using, or what feature you're trying to utilize, the page will often become unresponsive, causing major delays in work flow.
Vendor Response
Thank you very much for your feedback. I'm sorry about your experience with our product crashing. We would very much like to speak with you to gather further information so we can look into the matter in order to resolve this. Would you please send us an email to ted@accountingsuite.com and include your phone number so someone from our customer team can call you? We look forward to hearing from you. Kind regards, Ted McRae
Replied September 2022
Rudra
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Best Accounting Software
Easy to use and provide accounting manager to manage the work
CONSNo cons, best software for accounting services.
Kathleen
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Accounting Suite is Feature Rich
I have worked with other online software and, in most instances, add-on software was required to satisfy many user needs. I found AccountingSuite to be feature rich and, unlike other software in their group, with strong inventory capabilities. An exceptional feature is the ability to easily maintain a "sandbox" for testing and training and I must mention their support is topnotch.
CONSThe only issue I had was with integrating from another software. However, AccountingSuite worked with me until there was a viable solution.
Reason for choosing AccountingSuite
Price, functionality and support
Reasons for switching to AccountingSuite
Price and testing before moving over other clients and as an option to QBO
China
Accounting, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Customer support
So far, very happy with the program.
PROSGreat customer support. They will call you back and take their time to help you with the onboarding process. Opposite to another program that I was using.
CONSThe link to the tax-line does not coincide with the business returns . It seems that the link to the tax line links to a personal 1040, line item. Which makes no sense since the program, I gather, is mostly use for business. I believe they are working on this issue.
Reason for choosing AccountingSuite
I attended a webinar and I felt that the program would meet my needs. So far, I am pleased with the service provided.
Reasons for switching to AccountingSuite
I couldn't get the support or training for SAGE on-line, they didn't even respond to my inquiries. Xero is just known for totally ignoring the user.
Vendor Response
Thanks for the feedback China, I believe this is being worked on and you will be notified when release if you've brought this up to the support team.
Replied October 2022
Doug
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed March 2016
Getting started
It's always tough to learn a new program. But, in this case, Jeannene, helped me with such ease that it was a much easier transition from what I was using to what I'm using w/ Accounting Suite. I found her tech support to be very helpful....very helpful! So far so good!!
Sundeep
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Flexible, user-friendly software
Generates reports required to prepare financial statements for clients.
PROSFlexible, scale-able, user friendly software that can be tailored towards industry and business needs.
CONSExperience of bugs and software crashes that required follow up from customer service. The issues were quickly resolved by the team.
Anonymous
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
I did not enjoy the quality of this application.
I got some accounting accomplished.
PROSI liked the value for the money spent on this software. The software is not that expensive, but that reflects.
CONSI did not like the overall quality of this software. I don't think the functionality is very user-friendly.