All Advataxes Reviews

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Anca

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Advataxes Review

Overall the experience is positive. The software does "its job". I hope that the price range will continue to be an affordable one.

PROS

Users' feedback was good, overall users felt that "the software is easy to use". In terms of implementation, it provided great flexibility and required very little adaptation of our current accounting policies and various types of expenditures.

CONS

One feature would be helpful to have is a connection to the banking credit card system, where users can log in to Advataxes and view their outstanding credit card expenses and match the expense with the receipt in real time. This would streamline the process and eliminate the follow up work on missing receipts.

Reason for choosing Advataxes

WE explored 3 options. Each had its own pluses and minuses. Nexonia offered an integration with our accounting system but it did not allow us to test the product which made it hard to envision the process before implementing it across the organization.

Vendor Response

We are pleased you liked the opportunity to try Advataxes for free in the first place. As for the credit card integration, we have been recently doing business with a third party provider (Plaid) that maintains a link with +100 North American banks. We can let you try this new feature for free, however if you keep it there will be a fee. Thank you for your feedback. It's much appreciated.

Replied June 2022

Francois

Restaurants, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Nice tool !

- We no longer need to have different excel spreadsheets for each provinces (for different tax rates), and we do not need to update some of the changing tax features, such as large companies. - Reduce paper printed. - Easier approval process - Very good customer services

PROS

- Ability to directly save invoices into the system from a camera - Automatic calculation of mileage - Calculation of taxes according to the applicable rules.

CONS

- The speed of the system; when you click on a tab it takes a few seconds to get to the new page. - The mobile application could be more complete and allow to never need the computer.

Reason for choosing Advataxes

Advatxes is a local supplier and we feel customer support is important.

Vendor Response

Hello Francois, thank you for your response. We're glad you like the Canadian sales tax functionalities as well as the distance calculator, as these are core functionalities of Advataxes to properly claim recoverable taxes and lower the time required to fill out an expense report. As for your other comments we are also working on increasing the speed of certain features.

Replied November 2019

nicolas

Textiles, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2019

good but not excellent

maintain a excel spreadsheet for user maximize TPS/TVQ refund mobile software for travelers

PROS

mobile, scan receipt, attach receipt to expenses

CONS

access "my receipt" is not fast enough cannot code the same receipt on different gl code, ex : hotel and restaurant can't drag and drop receipts received by email... needs to be saved and attached after. max of 25 lines / report

Vendor Response

Hello Nicolas, we are pleased to hear that you are maximizing your GST & QST refund using Advataxes. As for your comment relating to the speed of the "My receipts" tab, you should know that we are currently increasing the speed and you should notice a difference this month. Also, you should know that we will be implementing new features in the coming future.

Replied December 2019

Rob

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Great expense software!

I always get my proper reimbursement because of how Advataxes organizes my expenses.

PROS

This software is very user friendly and includes all the options I need. The response from the team whenever I have contacted them is very fast and they fix any issues ro explain to me what is needed.

CONS

I wish the "stay logged in" feature on the app actually worked.

Vendor Response

Hello Rob, thank you, we are pleased that you view Advataxes as a great software. As for the App "stay logged in" issue you have encountered we will address this matter.

Replied September 2021

Nancy

Food & Beverages, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Easy, clear visual and time saving

Less time needed to process our expense reports is the right thing for every business,

PROS

Advataxes is easy to used. Included all the necessary functions.

CONS

When I received an e-mail asking to approve an expense report, it should be great to open the expense report related to the e-mail I received.

Vendor Response

We are glad that you are saving time using Advataxes. We also thank you for your suggestion. We will look into it.

Replied June 2022

Laurent

Chemicals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Easy to use and very friendly

One of the easiest and friendly expense report app I have used. The visual is clean and everything is simple.

PROS

The new feature where you only have to take a picture and all the fields are filled by themselves. You only have to check to realize that the app entered everything right!

CONS

Sometimes, I can't send the report on the mobile app, I need to open my computer to send the report.

Vendor Response

Thank you very much for your comments. As for the App submit issue, it could be an internet connectivity issue while sending the report, yet we will look into it.

Replied June 2022

Anonymous

51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2019

Good sofware to share costs

Globaly, Advataxes was used to refund some travel costs and it worked pretty well.

PROS

There's a lot of flexibility with the content of the product we are putting in an advataxe report, permitting to be more in line with the need of the people.

CONS

The modification of the dates is hard to do and sometimes we need to cancel some entries.

Vendor Response

Thanks for your comments. As we continuously add functionalities, do not hesitate to request a Webex to obtain a second look at Advataxes. The Ad Valorem team

Replied April 2019

meena

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Advataxes is helpful, I can use it easily.

PROS

Easy to use and save time, l liked it.

CONS

confusing in the beginning but easy once you get going

Vendor Response

Thank you very much for your feedback

Replied March 2024

Giulio

Transportation/Trucking/Railroad, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

The best option for expenses

PROS

Our company switching to Advataxes from our old method has been a breath of fresh air. It’s so easy to use, easy to set up and keeps track of everything for you.

CONS

Not applicable as I like everything I’ve seen so far.

Vendor Response

Thank you for your comments. Much appreciated!

Replied March 2024

Erica

Automotive, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

AV Review - E Woods

Great experience. Allows employees to keep track of expenses in real time.

PROS

Ease of use. Ability to upload information from cell phone at any time.

CONS

Have not experience any cons with software.

Vendor Response

We are glad you are enjoying Advataxes. Thank you for taking the time to give us a review.

Replied March 2024

Karine

Restaurants, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Technicienne comptable

PROS

Je l'utilise en tant qu'approbateur final et il est facile d'utilisation .

CONS

Certaines fonctionnalités sont manquantes, comme pouvoir changer le département d'un employé sans devoir l'effacer et en re-créer un autre...il faudrait avoir plus de latitude pour modifier des spécificités chez des utilisateurs ou pour modifier des catégories ex: changer de taux de kilométrage sans avoir à l'effacer et à en re-créer un autre.

Vendor Response

Merci pour le feedback. La fonctionalité de changer le département d'un employé sans le désactiver est en fonction depuis le début de l'année. Allez dans l'onglet "employés" . La fonctionalité de changer le taux de kilométrage pour chaque employé sans désactiver la catégorie sera en fonction cet été.

Replied June 2022

Pierre

Chemicals, 51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2019

Advataxes review

PROS

easy to use with drop down menus and icons

CONS

I have no issues or dislikes about the software

Vendor Response

Hello Pierre, thank you for your assessment. As for the drop down menus, you probably realized that you can access your historical expense reports including your KM incurred and expenses per category. We are pleased that you are finding these features easy to use.

Replied December 2019

Renold

Food & Beverages, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Advataxes

It helps to make the work easier without the use of a printer. reduced the work load as cell phones are used by everyone all the time. Fast and very reliable.

PROS

Can be used from anywhere when you have a cell phone with you. Fast and reliable. Good help from the support team whenever required.

CONS

This software doesn't seemed to be designed well for the cell phones as the pages don't load/ appear appropriately while loading the software. It can be redesigned/ adjusted for the use of cellphones so that the pages will fit on the cellphone screen.

Vendor Response

Hello Renold, your feedback is very appreciated.We are glad to see that you are saving time using your mobile device to fill out and submit your expense reports. You should know that there are some new features for the mobile that will be out shortly.

Replied November 2019

Charles

Chemicals, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2018

Initial take

The ability to enter the information and push to the next level for approval and processing eliminates paper and is one of the few instances where apps move us towards the ideal of a paper free office.

PROS

Fairly intuitive Easy to enter data Drop down menus with useful categories Developers open to customization/corrections

CONS

Some of icons are not industry standard Many users will require training to use at all

Vendor Response

Thank you for your honest review, Charles. We are pleased you find Advataxes intuitive, as it was an objective when we designed it. As for the icons, we'll review them in comparison to industry standards.

Replied October 2018

lucie

Recreational Facilities and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

Advataxes review

We are a franchisor and have many employees visitng our locations and issuyng expenses report.

PROS

the simplicity. I have a lot of expenses report to review and the system is so easy to use. The detail of the expenses is there and easy to open and approuve.

CONS

The time is takes to open up...maybe the size of the data base is important

Vendor Response

Hi Lucie, thank you for your evaluation. We're happy to see that the approval process is smooth, as it has always been one of our main goals. Improving the speed of certain features is something that is also important to us and we are addressing it.

Replied November 2019

Sofia

Mining & Metals, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Amazing product

Since launching this in our company I'm only getting positive feedback. It's easy to use and the team behind it is amazing. Excellent service.

PROS

The fact that it's easy to use and the ease of mind knowing that they are up to date on the tax claim laws.

CONS

I would have liked an App for the cell phones.

Vendor Response

Glad to hear it's helpful with handling GST-HST-QST recoveries. As for the App we'll look into it at some point but in the meantime the mobile login can be used with cellphones to fill out an expense report. Thanks Serge

Replied October 2018

Mehdi

Mechanical or Industrial Engineering, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

most ever easy way to report my expenses

report expenses at real-time and track the status

PROS

user friendly and simplicity help me to encourage me in the future

CONS

I couldn't find mobile app, so I had to go through browser.

Vendor Response

Hello Mehdi, Thanks for your comments; it's really appreciated. Yes to use Advataxes with a smartphone, you have to go on the main page and click the blue button MOBIILE. Thee is actually a short MOBILE video on the main page down below. The Ad Valorem team

Replied April 2019

James

Restaurants, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2019

first time user

overall, this is fairly easy to use,

PROS

fairly easy to use. Easy to store information and come back later to complete

CONS

uploading receipts could be easier if you had an app, where you take a photo and it automatically uploaded the receipt. Now I have to take a photo, then email to myself and then upload it

Vendor Response

Hi James, we appreciate the feedback. We are pleased that you find Advataxes easy to use and thus serving its purpose. Regarding the receipts, there are faster ways to upload them. For instance, with your smartphone, you can connect to the mobile side, fill out your expense reports and upload pictures of receipts at the same time. For more information, see the instructional videos in the bulletin board of your account or feel free to contact us.

Replied November 2019

Joanne

Mining & Metals, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Review of Advatax

PROS

Easy to review and approve expense reports

CONS

Excel download of expense reports could use some work

Vendor Response

Thank you for your comments. Lowering the processing time was at the forefront of our objectives. As for Excel reports, we will surely give a second look.

Replied October 2018

Denise

Logistics and Supply Chain, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Expense reports

The approval issues,

PROS

It's fast and easy to use, we can verify and after wait for approval before processing. The taxes are well separated

CONS

I have used it once so for now no cons to report

Vendor Response

Thanks for taking the time to leave us a review Serge

Replied October 2018

Alberto

Oil & Energy, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

West Penetone review

Very nice software. User-friendly and well structured. Well documented. Training was well conducted.

PROS

Very easy to work with. Very easy to adapt to our needs.

CONS

No cons as of yet.

Vendor Response

Much appreciated. Thank you.

Replied January 2017

Isabel P.

Restaurants, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed November 2019

I have only used it once

PROS

It is pretty straight forward. Really, you are forcing a minimum of characters?

CONS

That I have to scan my receipts individually. It can take up to forever.

Vendor Response

Hello Isabel, thank you for your comments. As for your comments regarding scanning receipts, there is a faster way to do this. You can use a smartphone and connect to the mobile side and upload pictures directly from your phone without having to scan anything. You can view the videos on this in the bulletin board of your account or contact us for any explanations needed.

Replied November 2019

Janet

Restaurants, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2019

Better than paper forms

More efficient than paper expense forms!

PROS

Submitting expense forms online is more efficient than paper forms.

CONS

It would be nice if you could select multiple destinations (on same day) and it would prefill the start address, date, etc. from the previous line.

Vendor Response

Hi Janet, thank you for your assessment. It's one of the objectives of Advataxes, to lower the paper burden and to ease the approval process. As for your suggestion we will take it into consideration.

Replied November 2019

Aurelie

Food & Beverages, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

Great Sytem

Intuitive.

PROS

Easy to understand. Intuitive. Fast and easy.

CONS

May be we could see a one pager at the end, before we sumit?

Vendor Response

Hello Aurelie, We like to hear that it is saving you time, and that you find it easy to use. Regarding your inquiry, If you click on the magnifier icon you will have a summary of your expense report.

Replied December 2019

roberto

Restaurants, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed December 2019

New customer,Like the product

PROS

easy to use,for the first time user It was easy

CONS

nothing,very usefull I didn't have time to have a formation but It was easy Thanks

Vendor Response

Hello Roberto, we're glad to see it is easy to use without training, but if at any time you wish to have an online training feel free to contact us.

Replied December 2019

Showing 1 - 25 of 79 Reviews