Ease of use. Always on top of revenue and expenses.

Bookkeeping is not a sexy task, but Sunrise makes it bearable. And, the results are impressive.

Getting up to speed on the learning curve could be a little better.

It's been a great system to build our billing and invoicing process on and I don't know of any others out there that are any better.

I originally started using this product when it was called Billy and since Lendio bought them out and turned it into Sunrise they have added options that have been very helpful. The best so far (for both clients and myself) is the subscription feature for recurring invoices. The software is intuitive and has more features than I actually use, but I do think using the expenses features would be great for myself and my business, I just have not set it up yet.

The editing of recurring invoices is clunky at best. If there are changes to recurring invoices I generally delete the old one and replace it with a new one because I've have several instances where an edited recurring invoice sits in the system and never sends which of course is bad for both us and the client.

Looks pretty. Wish I could have used it. Looks amazing from the surface. Customer support was terrible.

I don't know WHEN I have more frustrated with a companies 'service'. VERY frustrated. I was excited about this deal and jumped right on it. I tried syncing with my Cap One Spark business account (from my phone) and it didn't work so I emailed asking if this really wasn't an option. I got a list of 9501 banks emailed to me NOT in alphabetical order. What am I supposed to do with that? I tried the chat option and explained when I added my cap one account it pulled in my PERSONAL banking details and not my business accounts which made no sense. They told me to talk to cap one, which I did. Then I tried adding my business account info again and it kept reverting back to my previously synched personal accounts. Frustrating. So I went ahead and added my personal bill account and then deleting it and hoping that would work. Nope. I tried calling over and over and it was always busy. They take forever to respond on chat and were not helpful at all. I finally got ahold of them and they said they dont have phone support. Free support Email: support@billyapp.com Phone: (800) 241-7365 Help center: www.billyapp.com/support That's right on the dashboard when new users sign in. I get ahold of them via chat and Joshua suggesting 'bombing' the account and starting over which I did. He said 24 hours later I could try again and hopefully it would work that time. Even though nobody did anything to help it work the next time but maybe so. Here we are over 24 hours later and, of course, it pulls up my personal (not business) info. I give up. Incredibly frustrated by the terrible response, being sent a list of 10k sites to dig through, being given a number they DON'T answer, having chat and not being very available.

Totally happy with the software. Hope to see Payroll implementation soon and maybe booking capability.

Since day one I was able to quickly get set up and running the first day. The UI is simple yet intuitive and has may build in options that usually would come as a premium.

The only drawback for my company is the the inability to run payroll. That's it!

It's a great software

The invoicing is amazing, The software is very easy to use,

The cost of goods sold is confusing and difficult to use, the voided invoices can't be reviewed and the expenses are difficult to post as well. Also we can't connect other merchant accounts other than Chase.

The system always works. I have yet to have a fatal crash or bug therefore have lost no data or time in using it. I have other things to worry about so I appreciate reliable software.

After being a long time QB user, I appreciate being able to get in quickly, do what I need and get out. I use it primarily for invoicing.

Nothing. Everything works great for my needs

Everyone I have had to talk to was super helpful and there is always help in reconciling or entering information if you need it. The feature of using an accountant to set up your business for a small fee is amazing! I decided to go back to when I first started and for a small fee they are going back to April of last year for me so that all my accounts are set up correctly and I won’t have to worry about if I am doing things right, have I applied a purchase correctly, did I add something that shouldn’t have been added and so on. Super thankful to have this option!

I like the ease of use in general and the fact it is free is a great help for startup companies like myself.

I haven’t found anything I don’t like yet.

The customer service has been good, the software just plain works.

I have been using this application for a couple of years now (it was bought out and originally had a different name) I like that it's easy to create recurring invoices and retain client information for collecting payments.

At one point customers got rebilled all of a sudden and normally that was not a functionality that existing in the invoicing tool. It's actually a good feature but I didn't expect that to happen and it caught one of my clients off guard.

Learning more about accounting procedures that more than meet our business model.

I already have and will continue to recommend this service to all I know, because of the unlimited ability within this accounting software I’m only beginning to understand. Thank you Sunrise.

Free service with power tool, with software Friendly interface. Wish there was a bit more customer service availability, via phone.

I definitely like the tool, but it needs some improvements in terms of giving more control over the numbers to the users. Delete, void, etc.

I loved it once they connected the banks integration. This makes it very easy to do a reconciliation with your bank. The interface is great, and the reporting works good too.

It should be more customizable and we should be able to remove "unreconciled entries". Currently the only way to remove those is by uploading a .csv file which make is very time consuming to get everything up to date. Also we should be able to break a payment into different customers. For instance, I import payments from Stripe, but I have to attribute all the payments to the same person because of Billy limitations.

Overall, I am using Billy because of the lifetime deal I have for it. It provides a substantial savings over the monthly cost for Freshbooks. However, without the features, workflow, and integrations that I have come to rely on for my business, I make up for the cost with my time (or a less efficient business). For the cost, I can't complain and even then, Billy really is a nice piece of software for managing quotes, invoicing, and payments.

I purchased a lifetime deal of Billy through AppSumo, which is really the only reason I am using it. Admittedly, my experience with Billy is colored by me being a longtime user of Freshbooks (which I was very happy with!), so perhaps I had a set of expectations coming into Billy. That being said, Billy is a nice software that gets the job done. They've recently implemented Paypal payments, which I couldn't believe was missing, but so glad it's here, as I have many clients who prefer to pay that way. It shows that they listen to feedback and are actively working on their roadmap. Another plus I appreciate is that you can collect signatures for quote approvals, which is nice.

However, the two pros mentioned above, Paypal and the quotes functionality, have a flip side. The downside to Paypal is that I can't offer the option on an invoice for clients to pay via Paypal or credit card, I can only offer one or the other -- which completely defeats the purpose! Ideally, I would offer clients as many options as possible, since I don't know in advance which way they would prefer to pay. So, in order to continue to offer payment via Stripe, I can't use the (much anticipated!) Paypal feature. For quotes, it's not immediately apparent in the UI when a quote has been accepted (you have to navigate to each one individually and open it, and even then, it's not glaringly obvious). When you have multiple open quotes, this is a waste of time to continually be checking in this way. There is an option to be notified via email when a quote is accepted, but for a while this wasn't working. I ended up missing a few quote acceptances. I have also run into some weird glitches when setting up payment options. Customer support was pretty slow to respond via email, and I had to follow up multiple times to get any sort of closure on my issue. The biggest con for me (and this is only because I am used to Freshbooks) is that there is no integrated timekeeping feature. I had to search high and low to find a cost-effective solution to track time against projects.

Overall, this is a great product. With exception of the two items listed above, we have been very pleased with Sunrise.

Sunrise is extremely easy to set up and simplifies most accounting processes. We love how easy it is to upload receipts, even via mobile, and connect them to their relevant expense.

Still waiting for a recurring bills feature to be added. Like most companies, we have bills that must be paid on a monthly basis. As of yet, there is not a way to set up a recurring expense, so these same bills have to be input manually each month. Another, more recent downside is that the connection to one of my bank accounts stopped working 30 days ago which means I am unable to reconcile transactions without completing a manual download/upload. Thus far, we have been waiting for a reconciliation from Sunrise support for over 3 weeks and each time we've requested an update we are informed they are still trying to get the 3rd Party provider to assist on this.

I purchased a lifetime subscription to Billy via AppSumo in 2017. In 2019, Billy was acquired by Sunrise by Lendio. The transition wasn't as smooth as I would have preferred, but I'm perfectly content now.

I like keeping track of my invoices, i.e. which ones were sent, which ones are late, etc. The fact that I have customer portals now is a real bonus.

I'd love to see some of this functionality carried over to a mobile app.

Great overall experience

I can churn out a quote in no time. The automation is awesome - great value for the money.

Sometimes quotes will disappear and automatically archive for some reason. Some of the features are buried deep and require looking around. Desperately needs a mobile app

This software immediately boosted my credibility and respect from my clients from the first one I sent an invoice to. Extremely user friendly and is a time saver for sure.

I love the simple design and customizability of this software. Very easy to use and is a joy to show off to clients.

A mobile app would make simple invoices ten times easier, and also a few others that I have recommended to the team. Only time will tell if they end up being developed.

I really like the electronic invoice transmittal - it adds a lot of validity to my company, as does the ability to pay electronically.

Billy is very easy to use, with lots of tutorials to help you set it up correctly, the first time. As a cloud-based solution, it can be accessed from anywhere, on any platform. It has all the functionality needed in an accounting platform, at a very inexpensive price. The team is constantly developing/tweaking areas within the application, providing even more functionality while making it even easier to use.

Overall, I have enjoyed using Billy, especially when I was just starting my business. I have been trying out all the major competitors lately, and was surprised that most miss some of the multi-currency features Billy has (other than the exchange rate issue). I would consider continuing to use Billy, but I am concerned about its future development. It feels more like a 1-2 man show that is just trying to keep its head above water, as opposed to software that is going to get better over time.

- Quick, easy to use interface - Really easy to match imported transactions, even with foreign currencies - Easily account for transfer fees, unlike other accounting software - Handles multi-currency well, other than one fairly significant thing (see con list)

- exchange rate for foreign currency transactions is based on date of input, not date of transaction (this can be a big deal when reporting your taxes. Definitely let your accountant know) - having issues with a certain bank feed - can only have one live Paypal feed, meaning you can't associate different Paypal currencies with different accounts

I've used a few different billing software platforms, and I actually quite like Billy. At first I thought it was a little bit too basic, but I soon realized that I don't need it to do anything complicated, and the simplicity is actually a nice change. I bought a lifetime deal on the software when it first came out, I don't think that's still available, but I like the fact that there is no monthly fee (at least for me).

There are a couple of things that I don't like much. The first is that I'd like to be able to present my invoice and bills on my own domain, instead of a having a customer click on billyapp.com. The second is that I'm unsure of the delivery rate for invoices and quotes that are emailed from the Billy platform. I've had a number of clients say they never got a quote or invoice from me, so I usually download a copy and send directly from my own email. It could just be user error, so take that with a grain of salt.

It's easy to stay on top of bookkeeping so I constantly know where the company is at and I feel more prepared heading into tax season every year.

The Sunrise dashboard makes it easy to keep a pulse on my business finances when I need to make investment decisions and manage daily operations.

I wish I could customize the email template for sending invoices. I'd like to set the subject line and body text.

Loyalty from my clients, Easy access to help and advice them for they everyday matters. Clean data with easy exports for further analysis.

Simplicity, clean interface and free customizing of Chart of accounts. Lot options for exporting in xls format (i love excel).

It have some minor things about local settings and shortcuts but it minor things! Thanks to friendly support i don't worry.

I am a right-brained, creative, low-tech Luddite; I hand-make jewelry for museums. I am not high tech, and many programs confuse me. I tend to be disorganized because my brain is a busy place and that makes the financial side of my business difficult, and in the past, an ongoing struggle. Sunrise simplified my life!! At least in the area of bookkeeping and invoices. I love it's simplicity! I have been using it for a few years now and have saved hundreds in misplaced invoices!

I do sometimes run into problems with the editing feature, but that is probably just me.

We use Billy for invoicing, quotes/estimates, as well as keeping up with our business expenses. Our customers have given us great feedback, especially being able to pay online through the invoices we send. Our money processes in a reasonable time as well. Overall, the presentation is outstanding. Very clean and easy on the eyes, not to mention easy to use as well. Can’t say enough good things. Also, we had one slight hiccup, only once, where we couldn’t get an invoice to send through email. Customer service/tech handled this quickly and we have had no issues since!

Super easy to use Great presentation Affordable Great customer service Nice features

Honestly I’m very pleased overall with everything.

My wife is an independent hair stylist, basically she rents a chair. We have been using Billy for our book keeping since we started it in mid 2015. It is everything we need, and for being free you absolutely cannot beat it.

Simple interface, exceptional customer service (considering it is free), and I can access it from any device I want.

Not much to dislike so far. It is a fairly basic program, so if we had a larger or more complicated business, I could see it maybe not being as useful.

Using BillyApp for over a year now and we are very satisfied so far with its performance. There have been few issues here and there but sorted by fast support.

Ease of use of available features; accounting section is pretty good too and certainly creating expenses based on uploaded receipts is a plus.

Needs number of features: customer statements, better VAT handling for Irish annual Trading details return