All PayPro Global Reviews

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Eran

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Exceptional service

Highly professional team, offering exceptional service in a friendly and personalized atmosphere.

PROS

Using PayPro helps us reach new audiences thanks to their ability to offer our clients from different countries a personalized purchase experience in their preferred / local currencies, as well as a fully automated sales cycle system, including invoicing, tax compliance etc.

CONS

No specific dislikes at the moment, beside perhaps the fact that we didn't engage with them earlier..

Reasons for switching to PayPro Global

We decided to switch in order to improve the overall service to our customers worldwide and expand the variety of payment options that we offer our clients, as well as reach new audiences.

Maxim

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

From SautinSoft company

I'm glad tow work with PayProGlobal! They have Great Support and I feel it on myself. So, I can recommend them.

PROS

I'm more than 18 years working with programming and software creation. So, to sell our software, we as software company need the service payment provider. During these years, I used to work with many providers (some of them already doesn't exist). I used to work with Regsoft, Regnow, Shareit, Avangate, 2Checkout. I don't want to say anything bad about these companies, they all are good companies. Now I'm working with PayProGlobal, more than 1 year. The most two things that I like in PPG: 1) PayProGlobal offer personal manager which is the great support, so I can solve any problems every time using convenient channels. I'm using Skype, my personal manager name is [SENSITIVE CONTENT HIDDEN]. I've had a lot of questions to move our products from another service providers, [SENSITIVE CONTENT HIDDEN] helped to solve or find the solutiuon for all of them. So I'm very appreciate for her help. 2) PPG doesn't stay at the same place. They offer all modern features, and ready to implement new feature by customer request. I have had requests to impelement custom needfull for my company features and they did it. I like this.

CONS

I can have sub accounts, I can divide the income with my partner, even divide the commission. I didn't meet this feature anywhere. They are ready provide documents "Acceptance Letter" to my bank in the same format, as my bank requesting. I can easily transfer funds between my sub accounts and my partners account. And lot of more interesting features. They transfer funds always in time; If the transfer date is the holiday, they make the transfer in 2 days earlier.

Reason for choosing PayPro Global

They offered me all that I was searching and helped me to integrate my products in their platform.

Reasons for switching to PayPro Global

I was need the new features, my previous service payment provider didn't offer them and didn't want to implement them.

Anonymous

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2018

Super frustrating aaarghhhhh

No benefits - I am about to smash my head against a wall hard and long! It will be less pain!

PROS

WHEN it works it appears quite clear. It is neat text and clear what the instructions are. Problem is too regular that there are issues.

CONS

It has login issues, payment issues, service issues. First it was "wait 24 hours" then spent about 3 hours getting logged in because the system didnt recognise my login details. Eventually this was fixed 'manually' I got in. Next day - same story! OMG!! No system or support can be this clunky.

Andreas

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

The ideal partner for every online service provider

PayPro Global is our ideal partner for international payment processing. They offer numerous marketing options to promote our product and boost sales. They further facilitate payments for our customers by offering different languages, payment options and currencies. As a business with customers all over the world, we were able to easily solve problems such as language barriers, currency conversion as well as international tax processing. PayPro Global takes care of these processes so we can focus on our business. Throughout the years with PayPro Global we have realized payment processing, sales maximization, price promotions through various coupons, a great affiliate program, international currencies, taxes and prices as well as multilingual access for international customers.

PROS

PayPro Global offers great conditions for online service providers. They further provide a wide range of options for promotions, coupons, tracking and individualization for branding as well as a complete affiliate program and a reliable subscription management system for recurring payments. Another advantage is their international setting for our customers from all over the world: the communication with the customers is realized in their own language and PayPro Global converts currencies and languages on the sales page or in emails automatically. This facilitates our work immensely, as we do not have to take care of translations ourselves. The support team is great and always responds very quickly to questions.

CONS

There is no dislike as such, we are very happy with PayPro Global. Perhaps the analytics for customers and affiliate partners could be refined a bit further.

Joanne

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Turnkey eCommerce solution, with amazing features

Working with PayPro Global has helped us accomplish various goals we’ve set for our business. For one thing, we have access to a reliable subscription management system, which allowed us to configure every detail regarding our business. At the same time, we were pleased with PayPro’s vendor support, as the team is highly responsive and quick to assist us in any issue. Testing was another advantage. We were given quick access to real-time statistics concerning various aspects of our business. The customization capabilities of this solution are also worth mentioning, as you can conduct personalized testing on different areas, you can create checkout pages, carts, email templates, which you can further test and obtain optimized versions. This solution gave us that competitive edge we needed, in the sense that our business communicates with clients all over the world in a targeted manner. Thanks to PayPro Global we have various payment methods and currencies, regional pricing, we can deliver information in different languages and we have all these emails, carts, checkout pages tested per region. Offering a customized shopping experience has enabled us to increase our revenue. We are very satisfied with the results and we strongly recommend this complete eCommerce solution to all those looking for a partner to help them grow in multiple areas.

PROS

We’ll just say this plain and simple. This eCommerce solution works. The best thing about it is that you can take care of all aspects surrounding your business from one unified dashboard, which is also user-friendly and simple to use. Because this solution has several interesting features, from testing, marketing, and sales tools to endless customization possibilities, it’s a smart thing to have everything in one place and be capable of tracking all your e-commerce activities.

CONS

I can't say that we dislike anything about PayPro. It currently meets all our needs.

Sergiu

Computer & Network Security, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Billed me for a service didn't need

I feel like someone there ripped me off.

PROS

Nothing particularly. Maybe the promt to respond. But problem wasn't solved

CONS

Took my money and didn't treat my inquiries to reimburse

Ashish

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great recurring billing tools & efficient customer service

Apart from the subscription management tools and customer service, another aspect that we found to be highly rewarding was the customization power offered by PayPro Global combined with the built-in A/B testing tool. The great thing about this eCommerce solution is that you can customize virtually anything. Whatever requests we had, the team was happy to assist us. We were able to customize our checkout pages, email templates, and most importantly, the cart. We then conducted a series of tests to check which of these templates delivered the best results. The A/B testing tool permits you to conduct all sorts of tests and we took advantage of this feature as much as we could. We ran tests on payment methods, countries and we got a huge amount of data, which we used to create various targeted strategies. It’s a pretty cool tool that gives you a broader understanding of your business.

PROS

We were particularly pleased about the entire subscription management system. This eCommerce solution is highly functional from multiple points of view, providing us with various tools which have helped our business grow. The integration was quickly done thanks to PayPro’s dedicated team and we were able to start selling in just a few days. We benefited from a multitude of payment methods and currencies which again allowed us to scale our business and enter new markets. Also, the customer service is worth mentioning, as the team is prompt and 100% dedicated to both vendors and customers.

CONS

So far, we’ve found nothing that we dislike about this solution.

Rostyslav

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

PayProGlobal is great!

We use PayProGlobal as payment collector to our software products. And migrated from ShareIt 4 years ago. And completely satisfied with decision made.

PROS

Quick responding support They are flexible, constantly improve their product Stable, without downtime

CONS

Accept WebMoney as payment method would be great

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

FIVE STARS

PROS

Great customer support, the best in my whole life.

CONS

A control panel looks good, but usability can be better.

User Profile

Bailey

Verified reviewer

Management Consulting, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed September 2018

New Affiliate

PROS

Registration was easy and understanding the system is fairly straight forward.

CONS

I have seen the basic structure before on MANY websites and plugins so it means it's a cookie cutter template and not something original to the company. It makes me question the company more than the software.

Stanislav

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

A Great eCommerce Provider

PROS

The team is very professional and always ready to cater the needs of the partner. Good rates, powerful set of features provided and a great service overall!

CONS

So far we are pretty happy with the service and have not faced any issues.

Reasons for switching to PayPro Global

We recently switched to PayPro Global, thanks to their up-to-date solution, a good variety of payment methods supported and a flexible rates policy. They also have technical suppor in our native language, which is a nice bonus to have.

Showing 1 - 11 of 11 Reviews