All Refrens Reviews

1-25 of 47 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Akshay

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Cool invoice software

PROS

I love the way the software has made invoice management easy and trendy. The templates are vibrant, the dashboard is holistic and automation is all a busy prof needs.

CONS

The team can increase the number of templates.

Reason for choosing Refrens

It was appealing and provided the exact value i needed.

Sajjad

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

extremely recommended , it mades our team happy

it is amazing app, very professional , ease of use and powerful support team . *before this app i used other CRM and accounting for our company , most of them are complex and useless and expensive , but Refrens have all same options and even more than others , but extremely easy and user friendly with reasonable price .

PROS

easy of use and full of useful tools , everything combined into one app

CONS

i never can say anything , there is nothing that i can say for Cons. it is really most professional app which i ever experniced

Reason for choosing Refrens

user friendly platform , having all needed tools for a business

Reasons for switching to Refrens

Refrens have same all tools which odoo have, but in Refrens you can use the app in a very simple way , no hassle

User Profile

Mohd

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Don't fall in trap, They don't pay the funds.

They are not paying my payout of Rs 45,820. The dashboard is clearly showing Rs. 45,820 as pending settlement. I have sent multiple emails to care@refrens.com and info@refrens.com but no response received. I tried writing on support chat from the dashboard as well but the message fails to send everytime. I think they have blocked my email. They only released 1 settlment of Rs 9k around and not releasing the higher amount. Scammers!!!

PROS

Nothing. They are liars and scammers as they don't pay freelancers money.

CONS

Most of the times international payments get failed. And for the successfull transactions they don't release the funds. The customer support is worst I have used in my experience.

SWAROOP

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Refrens software

PROS

Refrens is user-friendly. It gives the best invoicing solution for small enterprises.

CONS

Everything is good there is nothing that I mention here.

Jainil

Chemicals, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Nice and Snappy!

PROS

snappy overall. Vfm. Good with features. Needs sharpening

CONS

Less Export and Import Invoicing features. No mobile app decreases mobility.

Reason for choosing Refrens

Tried the trial, liked it. Price competitive.

Reasons for switching to Refrens

Modern touch

Mahendra

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Good Prodcut

Good and easy to use

PROS

Good Dashboard and easy to use, cost eaffective,

CONS

AI Mode missing, Auto responder missinge, More add, when we will printing and invoice there have some glich

Reason for choosing Refrens

good alternative to other products

Nagaraj

Broadcast Media, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Amazing Customer Service

PROS

Since I started using it during covid. We moved from Tally to Refrens as this was on the cloud. Easy to use and login from mobile, laptop and login for accounts person too

CONS

If it could integrate with bank accounts it would be awesome

Reasons for switching to Refrens

Login from anywhere - Cloud

Vendor Response

Hi Nagaraj, Thank you for your feedback.

Replied March 2022

Sahil

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Personal Accounts Secretary & Staff

This software has everything I was always looking for and is a mini office in itself with inbuilt features of sending invoices and expenses and quotations directly to clients and not just on email but on WhatsApp as well. Take a free trial and you’d know it all.

PROS

It reduces the dependency on man power as any individual can self manage his entire office of up to 25 people comfortably using this software for invoicing and it doesn’t stop here, it also helps in maintaining a record of Expenses as well.

CONS

Mmmm, if I have to, if I have to then I’d say what I like the least is the pricing. They can easily sell it at a higher rate.

Rahul

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best Software

Worth using it.

PROS

Easy to use, all required options are there, full customization access.

CONS

Not find any such issues, I am happy with the product.

Muaaz

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Simple quick and easy invoicing

My entire accounting and billing functionality is run through them. Love it

PROS

Invoicing and quotation functionality is simple and easy to use

CONS

Needs an app desperately. This would help with invoicing on the go

Preety

Apparel & Fashion, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great Product

PROS

Ease of invoicing with Refrens. It has all the basis features required for daily invoicing.

CONS

Multiple GST handling of own business should be more flexible.

User Profile

gunjan

Verified reviewer

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great Product

Experience is good Customer Support is commendable

PROS

Ease of use, Multiple reports, WhatsApp & Email option etc. Tons Of Features.

CONS

Nothing As Such. Since referns is fulfilling all my requirements.

Nagendra

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Cream de la creme

The on boarding process was lovely. There was no problems in migrating from other billing software.

PROS

I really like the layout and the features. I really like how it is a platform, CRM quotation, and it also has a built-in portfolio management

CONS

I have been using this platform for about three months now, and it has no flaw at all.

Reason for choosing Refrens

The alternative is not nearly close to this particular program at all did not like Zoho books so much we amazing customisation of invoice, quotation and billing layout is unmatched.

Reasons for switching to Refrens

This is a far better application for multi users and the application has a very good customer resource management. Amazing auto fill feature.

Bharat

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Layman's Handy Accounting Tool

it came as a time saving tool for me and am now not going back to Excel for

PROS

The Ready templates in the billing portal are quite precise.

CONS

Minor field changes are sometimes difficult.

Reason for choosing Refrens

More user friendly interface and ease of use.

User Profile

Mihir

Verified reviewer

Renewables & Environment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Efficient Financial Management

Refrens has been a game-changer for our business. Its intuitive platform and comprehensive features have significantly streamlined our financial management processes, boosting efficiency and productivity across the board.

PROS

Refrens simplifies financial management with its intuitive interface and comprehensive features. From invoicing to expense tracking, it streamlines operations, enhancing efficiency and productivity for businesses.

CONS

Refrens impresses with its streamlined features and user-friendly interface, offering no significant downsides. It's a reliable tool for managing business finances efficiently and effectively.

Reason for choosing Refrens

We chose Refrens over alternative products due to its user-friendly interface, comprehensive features tailored for freelancers and small businesses, and its reputation for reliable customer support. It stood out as the best fit for our needs.

Rajib

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Wonderful product

Refrens offers a range of features that ensures that I can run my business in a much more efficient manner.

PROS

The invoicing and accounting feature is extremely strong with useful reporting as well. The presence of a supportive helpdesk makes day-to-day operations more streamlined.

CONS

Some more options would be better in the reporting section. Further, the requirement submission section also could be a bit better

Reason for choosing Refrens

Better features, easy interface and great support

Chinmoy

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Chinmoy Patra Advocate

I am very happy using referns for my invoicing purpose it saves lot of my time and is very easy to generate online.....I must say its value for money

PROS

invoicing / tracking bill payments and mantaining client data basee and also patern of invoicing making modification customising it according to my style ..

CONS

If digital sign option available then it could be a value addition and i could not have to download then again open in pdf and put my digital sign certificate on it. Further more style and pattern of invoicing would attract more but i know it will increase the cost also so i am happy with what is available with this nominal price.

Reason for choosing Refrens

quality wise good and value for money also and referens maintains a good customer support system.

User Profile

Syed

Verified reviewer

Furniture, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2021

Truly great invoicing tool for small & medium business

PROS

I have been using this tool for my business for a long time and I am very glad to find it after wave.app discontinued service in Asia.. truly great developing software.

CONS

There is a slight sec gap in typing fast as it’s cloud based, I hope they work on this and remove this gap difference in typing text for speed typers like me.

Reasons for switching to Refrens

Wave.app discontinued service in Asia

Shakeel

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Amazing platform

Amazing

PROS

All features are great. A must have for any new business

CONS

Nothing so far. All features are up to standard and easy to use

Shival

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Great product and Value for Money

Great software, very user friendly and great customer care.

PROS

As a startup we were looking for something simple and feature heavy. Refrens has been a boon for invoicing and it has been very easy to use and incorporate in our daily use.

CONS

Few features like linkage with Google sheets etc which are advanced features are not available

Apeksha

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

iContent's review

super

PROS

The software is great to use. Easy and convenient.

CONS

All features are great.Nothing is least liked by me

Manav

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

About Refrens features which i like the most

PROS

The features which i need for my organization... all is available in this application so i am happy to use

CONS

Sometimes i face problems to use but all is sorted at the end Thank you

Mohit

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Good Invoice Management Software

PROS

Ease of creating invoice and its policy to provide free services till 100 documents, which helps a startup pretty much.

CONS

payment handling facility within the system.

Boniface

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Refren - Excellent site

The best site ever for thriving business

PROS

Awesome interface, quality work & very impressive

CONS

Less tutorials, very many awesome features seems hidden

Sushant

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great Product

PROS

Refrens provided an easy-to-use software solution for my businesses looking to efficiently manage custom invoicing needs. With refrens, I can create, track and review all your business invoices with ease — all while ensuring accuracy and compliance with the latest regulations.

CONS

Refrens is the best product but can work on custom options for invoicing and involves option for auto addition of payment charges depending upon payment source.

Showing 1 - 25 of 47 Reviews