All Sage 50cloud Accounting Reviews
1-25 of 367 Reviews
Sort by
Duncan
Banking, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
1
Reviewed May 2023
Disappointing and overpriced
Prof Cephas
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Super Integrated Cloud Accounting and Finance app
I found this accounting software to be very useful mainly to small and medium size companies and to a limited extent, to some large companies. It performs all the basic accounting functions relating to accounts receivables and accounts payables, inventory management, cash management and budgeting and compiling and producing financial statements.
PROS1. Sage 50c offers user friendly navigation tools such as the menu bar, the tool bar, system navigation and function and shortcut keys. 2. The software has cloud storage 3. A user can easily create and setup a new company using the Auto Setup facility 4. One can also easily create and edit general ledger accounts, inventory categories/items, supplier and customer accounts, among others. 5. A user can easily import/export data from other sources. This saves a lot of time. 6. The software is integrated with other apps, for example, Microsoft emails and excel
CONS1. Sage 50c requires proper and adequate training. The training is expensive 2. On average, it is expensive to buy this accounting package. 3. The integration with other apps (accounting and non-accounting) is still limited. 4. Sage 50c does not run on some operating systems, for example, windows NT.
Reasons for switching to Sage 50cloud Accounting
Sage 50c offers more accounting functionality
Chris
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Sage 50cloud - Good Small Business Accounting solution
Sage 50 cloud overall is packed with features to allow companies to managed their accounting needs from A/R to A/P, Inventory, Payroll, and even Job Costing. It is a versatile solution for business that have 1 user, all the way up to a business with 40 users.
PROSSage 50 is rock-solid from an accounting perspective. It also has very good built-in reporting, as well as the ability to integrate with very customizable and advanced reporting tools
CONSIt is not quite as user friendly for non-accounting professionals as other solutions, and the "cloud" functionality is not reliable.
Reason for choosing Sage 50cloud Accounting
Very sound accounting with great reporting capabilities, and a robust inventory management system for the targeted segment.
James
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2017
Major limitations for everything but the most simple operations
Want to do accounting? Sage 50 will do it almost as well as Quickbooks for a higher cost and with less support. It's also a lot harder to find an accountant that works with Sage and actually knows what they're doing. Want to buy and resell products? Sure, it'll mostly work. Want to use it for manufacturing/assembly? Forget it, Sage 50 can't do it properly and will cost you an incalculable amount in lost time and opportunity. No lot tracking, horrible reporting, no forecasting, only 5 user defined fields (none of which are very useful), no BOM variances, no part revisions allowed, no mass BOM update, etc.
PROSBetter than chiseling on a stone tablet, though less reliable.
CONSOh so many things: Database is SLOW No user workflows, cannot require approvals, checks, releases, etc. No ability to limit access to fields, or to require approvals on data entry Fields are not updatable in table views and require opening a screen for each item to update. Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status. Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time Data import/export from/to Sage50 is time consuming and error prone Document templates are stored locally and must be manually updated per machine on change. One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability. Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time. No system discount levels Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc No material traceability, or lot tracking Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc Sage50 cannot record who received, assembled, tested, shipped, etc Cannot attach records or files to built items (final inspection reports, pictures, etc) Purchase planning is almost non-existent. Parts cannot undergo true revision. Changing the item ID results in changing entire system history Rev changes require creation of new ID and BOM update BOM changes are labor intensive BOM changes must occur individually and manually each time a part undergoes revision Variances are not allowed Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision. Revision changeover must be manually watched and switched at point of consumption Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers Single currency only Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).
Penny
Cosmetics, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Sage 50 cloud accounting would highly recommend
Very happy with the Sage platform, absolutely no reason to look at changing.
PROSFunctionality, ease of use, annual licence fees are not expensive, customer service/assistance is great.
CONSYou need to be extremely accurate in your loading of data, if batched and incorrect, you cannot go back and make any changes, you would need to do additional admin on new batches to rectify.
Reason for choosing Sage 50cloud Accounting
I took over the business with the sAge platform already in place, so had no input in original choice of the product.
Brandon
Package/Freight Delivery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Sage 50 Review
Sage has always been helpful through online or phone calls whenever you need them. Find the right consultant for you, and you experience improves.
PROSThere is alot of things that are already set up for you to just hit the ground running and a lot of items integrated into the system to help small businesses that need a solution but no time to customize a whole system.
CONSSage 50 allows for minimal customization from their out of the box set up software. This plays as an advantage, but does not allow you to get the information you want in the view you want.
Reason for choosing Sage 50cloud Accounting
Seemed like more flexibility for our company to grow with instead of needing to upgrade at certain numbers of users, employees, or items.
Kathy
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Sage 50 accounts
Its so easy to use and being able to see all of the transactions makes it so easy to investigate any anomalies unlike any of the other competitors packages
PROSIts so easy to use and navigate and does everything that i could ask for
CONSNothing like is said above it does everything i want so what's not to like about sage
Reason for choosing Sage 50cloud Accounting
Its ease of use and navigation, report design and data export to excel
Warren
Computer & Network Security, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Sage Accounts - The complete solution
We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.
PROSThere's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.
CONSThe fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.
Reason for choosing Sage 50cloud Accounting
The support which our accountant is able to offer us as she uses it, was the main reason.
Reasons for switching to Sage 50cloud Accounting
Our accountant recommended it as she uses it with all her clients.
Daniel
Accounting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Sage slowly catching up with Xero, QuickBooks and others
It is definitely getting better and better but still lagging behind Xero or QuickBooks
PROSIt now does most, if not all of the things expected from online software for bookkeeping and accounts.
CONSThe feel is still old fashioned, not very intuitive, though for people coming from desktop Sage this should not be a problem. Still not many apps link with Sage, compared to e.g. Xero
Reason for choosing Sage 50cloud Accounting
To be up to date with all accounting software providers, using along with the others for our clients
Kira
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
Small Business Product Only
Overall we were not impressed with Sage as we became a mid-size company. Sage really only is useful for very small businesses.
PROSThe pro of Sage is customization. You have the ability to customize everything you do which is good, but it can push the rules of accounting if you are not careful. I liked the ease of customization when it came to payroll.
CONSThere were a lot of cons for Sage especially when it came to becoming a larger company. The manual process of all actions were very time consuming. Our cloud operations also never worked and their support team was unable to help us.
Rebecca
Verified reviewer
Accounting, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great product.
Great! No issues at all and would recommend to others with an accounting background.
PROSWritten for Accountants, but, not over complex to use.
CONSExpense, but, you do get helplines which are super.
Adam
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2017
Ex user of Sage
The functionality available is very good, and the reporting capabilities are very good if you know how to use them.
CONSThe reporting side of Sage 50 requires a lot of knowledge which is not easily transferable. Also does not work on a Mac.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2023
Please stay away for your own sanity.
Horrific experience. Data integrity is not something they concern themselves with in their software. Our files got corrupted. They couldn't tell us how or why and told us some third party data repair people to contact. I don't believe they have anyone left who actually understands the code of their software. Their data repair team is one person and he could not solve it. I was in utter disbelief that after not being able to fix our data that they told us to try some third parties. So you risk losing your company data using this software. We can't generate legitimate income statements or balance sheets anymore and are having to switch to a new provider.
PROSThe software is pretty easy and intuitive and would be good if it worked, but it fundamentally does not work. Not like it doesn't work for us, it just doesn't work and they can't tell us why. By not work, I mean scenarios like you enter a purchase invoice for inventory and the inventory number doesn't go up by the amount you bought and then the program adjusts starting inventory values (from 15 years ago) on the fly.
CONSIt is not remote capable like it says. Our files get corrupted constantly and they blame it on the cloud computing. We have corruptions that no one at sage knows how to fix and they don't continue to fix it. They have no problem leaving a small business dangling and had the audacity to refer us to a third party. They don't have any recommendations or help on how to avoid corruptions. They don't have any utilities to help fix the corruptions we have. Their solution is to usually restore from a backup, but they don't have anyway to download and re-upload transactions from the period between the backup and current so you have to print off all your old transactions and then re-enter them. In the cases where they do manage to fix a corrupted file, they charge you for that "privilege". The software also doesn't necessarily keep debits and credits in balance. They're posted solution for this are some custom admin transactions to force balance, rather than find the source of their own non-double entry errors. If for example the accounts receivable ledger doesn't match the sum of the customer sub-ledgers, they don't have a way to see what their program got wrong, they tell you to do an adjusting force balance entry. Same goes for inventory and accounts payable. It may be related to our unsolvable data corruption issues, but again, they don't have a solution for the underlying missed transaction - they say to ignore it and force the books to balance.
Reason for choosing Sage 50cloud Accounting
It was already in place when I got here. We are now moving off of it since the software fundamentally does not work.
Caroline
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sage 50cloud Accounting
I have used Sage for a long number of years and would have no plans on that changing any time soon. I have always had a great experience anytime I needed helped either with a Customer Service Advisor or through the webinars. I have a sense of security in knowing that no matter what I can get help quickly if required.
PROSSage 50cloud Accounting is critical to our Company. We selected Sage because of how easy it was to navigate through the site, the reports we could get from it, having the Customer Service Support and having the Webinars to all fall back on if required. I have availed of quite a few of these and they have been so beneficial to me. Having the telephone support is also advantageous and the security of knowing the customer service consultant will stay on the phone with you until your query is resolved.
CONSThe thing I like least about Sage is probably Report Designer. This I think is partially my own fault as I need to maybe learn more about the intricacies of it. A webinar is probably in my near future for this.
Yongmei
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
All-in-One accounting software
It is comprehensive, covering all aspects of daily bookkeeping, invoicing, sales ledger and payables managing, bank reconciliation, all the way upto trial balance report in one software. You don't really need to keep other records or reconciliation. This is especially useful and efficient.
CONSIt is relatively expensive, especially for small business if they only use certain features or functions of the software but not all of them, however still have to pay for the whole package. That said, it is very good for a growing company, as when you need to use certain more advance features or functions, they are ready at hand.
Andrew
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed February 2018
Bitterly disappointing
I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.
PROSFull service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.
CONSDoes everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent
Omolayo
Accounting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Review on Sage 50cloud Accounting
I enjoy using sage 50cloud because of its very easy to use interface. For accounting, you can perform all basic tasks to enable you prepare a financial report.Also it is built in such a way that there is some form of control to the activities users can perform simultaneously on the application.I recommend it 100%.
CONSThe interface does not have a friendly look so if you are not familiar with it, you may believe it won't be easy to use.
Pauline
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Good but it needs improvement
It makes invoicing, payroll and statements etc, easy to create and nice forms are printed for each area.
PROSIt is quite straight forward and easy to learn and use. The documents that it outputs are nice looking.
CONSThe one thing I find non appealing since a few updates are the colors of some of the screens. Makes it hard on the eyes and not easy to read some things
Reason for choosing Sage 50cloud Accounting
At the time it had better options
Sarah
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
It gets the job done!
The software is pretty self explanatory meaning I don't believe new users would require additional training in order to use the product. I think if they would develop a better adjustment scenario (ie. Journal Entry adjustments) I think this product would rate up there with QuickBooks. This product is definitely worth the look!
PROSThe customer service at Sage is extremely helpful! I have had to call multiple times, and each and every time they patiently help me through my problem. I think it's great if you have a small to medium sized manufacturing business and want something to keep track of everything.
CONSComparing the software to QuickBooks, I think there is a lack of efficiency in entering Journal Entries especially when you happen to find a problem that originated in a prior year. Other than that, I think the software is great for recording daily transactions and keeping track of inventory (for small to medium businesses).
Shelley
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
SAGE 50 Rips you off
Horrible.
CONSCustomer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!
Christine
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
My favourite accounting software by a clear mile - Sage is in its own league
I love using sage, i use daily in our business, if ever i need assistance from a Sage expert they are available by phone, online chat, or you can jump in daily webinars that run all day for a quick bit of help/ advice. I would never use a different accounts programme, sage has no limitations.
PROSIts so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.
CONSI have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.
Kenatu
Computer Software, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2018
My Best Friend
For all of us who stuck with Peach Tree from back in the day, our time has come. I simply love this application. Its my best friend. As a small business owner I can tell you the ability to have my accounts at my fingertips while I am on the go blows my mind. I am tickled pink. I have to pinch myself. I am able to see my inventory, check prices and stock and give clients discounts and assurances that I can reliably trust in real time. The subscription cost is almost nominal for the value it gives me.
PROSAccess to my Accounts in real time on my mobile device. Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer. I can process payments and check on outstanding receivables while on the go. check stock and see sales. the reports are exactly what I need to know to make informed decisions I can communicate with my customers and suppliers with built in correspondent templates. based on the information at my finger tips I can have a better relationship with my supply chain and customers. requires very little setup.
CONSI am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.
Rosie
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
Very poor customer service no support for issues which affect the business
we have a number of companies and the customer support for issues is very poor i am told have to wait 2 days to get access for the software i am paying for so i have to stop my business for two days so sage can help me get access the online help chats just keeps going in circle's
PROSunable to comment as 9 out 10 times does not work
CONSif we are paying for a service we should not wait day to access the sevice
Reason for choosing Sage 50cloud Accounting
the cloud never works with more than one person and yet my companies has been paying for it
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2020
Worst experience ever
I had one call and because the tech rep could not stay on the phone while I did as he asked, he did up a ticket...which he immediately closed. When I called back in they could not / would not reopen that ticket. I got pushed to sales and they would not give me back my one support call. That rep said I could speak with a supervisor, then pushed me back to tech. When I called in, someone took my name for the supervisor to call me back, and that never happened. This is the worst customer service I have seen in years. Meanwhile my newly purchased upgrade, is not doing what it is supposed to. Thanks for nothing Sage!
PROSFine once you get used to it; it is not as user friendly as Quickbooks
CONSFunctionality between computers has been a problem and tech did not help; read below
Amber
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2020
Will keep charging you after cancellation
After cancelling my subscription Sage continued to charge my account for 5 months . After contacting customer service and being told I was owed a refund I have still not received a refund and that was 5 months ago
PROSI use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal
CONSTheir Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls