All UNIT4 ERP Reviews
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Raman
Verified reviewer
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Very flexible and includes a wide range of modules for many business needs
Business World is very customizable. More times than not, you can tailor the software to meet your business process, rather than changing your processes to match the software. Business World has a wide array of modules including core financials, payroll, hr and more. Since first purchasing Business World in 2005, the product has been able to grow with us and we have purchased many additional modules to fit our needs.
CONSBecause the software is so customizable, we run into issues when performing upgrades as we're not always running things in "default" mode.
Vendor Response
Thank you very much for your review! We greatly appreciate it. We look forward to continuing to work with you.
Replied July 2018
Sahar
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
powerful and comprehensive ERP
My overall experience with UNIT 4 ERP that its an excellent choice if you are looking for comprehensive software with wide range features
PROSI like most about Unit4 ERP is that it has a user-friendly interface, it’s easy to work on it even if you don’t have prior experience in ERP software’s.Likewise, it’s tailored to our organization needs where we in Finance department enter invoices, extract purchase orders, and generate detailed reports, Also the posting mechanism have multi layers for approval depending on our organization authorization table . Additionally, it connects multi departments into one platform like finance, HR & logistics, which makes our work easier and more reliable.
CONSThe system get slow and unresponsive sometimes, especially during updates. Also there is no built in tutorials for complex features e.g (ERP Smart Client)
Rachel
Education Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed November 2019
Using Agresso is painful!
Absolutely nothing, using Agresso is a complete nightmare and wastes my time whenever I have to use it.
CONSGlitches, grinds to a halt and gives error messages when using via Chrome - colleagues tell me it's slightly better with IE. The welcome screen retains an old password instead of updating it so you always have to put the new password in once you've changed it. Completely counter-intuitive; one small but representative example is that you have to hit the "search" button instead of the return key to search. Weird, meaningless terminology in error messages; eg Costc: Direct relation-connection not retrievable since parent field dim_2 is not filled in! Value for field dim_1 is fixed. Project: Direct relation-connection not retrievable since parent field dim_4 is not filled in! Value for field dim_2 is fixed Impossible to find eg. requisitions for PO numbers that you've made previously. Impossible to find a way to get a list of outstanding requisitions or PO numbers.
Vendor Response
Dear Rachel, I'm sorry to hear that you have been having a hard time using Business World in your role. Aston has been a valued customer of Unit4's for a long time, so we are excited that your organisation is currently upgrading from a very old version to our latest cloud generation very soon! We are confident that you will see significant improvements that will improve your experience in short order. Please don't hesitate to reach out to your account manager with any further issues as we want to ensure that you are getting the most out of Business World for your role.
Replied November 2019
Rich
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Flexible, User-friendly, well-designed accounting software
Automated large journal entry processes, automated investment allocation procedures, gave web-based access to end users minimizing calls and questions, improved state and federal reporting using attributes assigned at payables level. Would recommend highly to a mid-size or larger organization.
PROSPowerful inquiry options both instant and report-based; flexible setup able to capture multiple unique attributes needed for our reporting; importing and exporting to/from excel very straightforward.
CONSCould be more flexible from a display standpoint (changing display size/colors). Only a few other clients in the University Foundation field so few peers to network with.
Vendor Response
Thank you for your review, Rich! Customer experience is very important to us, so we're happy to hear that you are pleased with Unit4 Business World. We're always working toward improved flexibility in our solutions, and would of course be happy to welcome more of your peers to the Unit4 family.
Replied March 2019
Renato
Non-Profit Organization Management
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2015
UNIT4 Agresso Delivers Flexible Power
We needed a mid-market full ERP product with a strong payroll module. We process our own payroll internally. We are one of the largest professional services staffing companies in the United States. Agresso is a truly modern ERP package, because it's based upon modern object-oriented code, not based upon COBOL, like most other mid-market offerings. Agresso can be hosted in the cloud or run on premise, but most important, Agresso can be extended and customized unlike purely cloud based solutions, which do not offer customization features, since all customers run on the same cloud version (that makes upgrades easy, but you cannot handle complex situations with one-size-fits all solutions). With Agresso, you can add user-defined objects, not merely user-defined fields using the Agresso Flexi-Field Groups feature. This is the most elegant ERP design in the world today.
CONSThe only downside with Agresso is that it is just starting to catch on in the United States, so even though it is the number 1 mid-market ERP in the U.K. and other parts of Europe, there are not yet that many consultants working with it here. That's unfortunate, since it's such a great software for large people centered organizations, like not-for-profit, professional services, education, etc. I believe that Agresso will continue to rapidly expand its customer base in the United States over the next decade.
Craig
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
A Happy Unit4 Business World Customer
With reliable access to all of our data, we have been able to harmonize projects, departments and service delivery.
PROSWe chose Business World because it enables us to modify the system quickly and easily as needed to meet our changing needs. It has improved our overall accountability with accurate budgeting, simply by enabling staff to access the information they need when they need it. It also gives us the flexibility we need to meet our unique needs.
CONSFor new hires, Business World comes with a learning curve but the Unit4 support team is always there to help us.
Robin
Verified reviewer
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
City of Port Coquitlam likes ERP in the Cloud
The City has had a very good overall experience with Unit4 Business World providing the core financial systems for the city along with supporting products such as Inventory, Purchasing, Project Costing and Payroll.
PROSVery configurable solution which can easily match most business processes and requirements. Easy and intuitive to use for many end users. Reporting is easy and straight forward. Cloud upgrades are much easier and cheaper than on premise solutions compared to many other ERP software solutions.
CONSSome functionality is only available in a 'fat" client and not in a web browser.
Jessica
Higher Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2018
Unit4 Business World review
Not too sure about many pros with this one. I don't like it very much. The only pro I can think of is that I don't have to use it that much.
CONSThis program is kind of confusing. I'm not sure if its the way we have it set up or what. It in not very straight forward and requires extensive training.
Deb
Higher Education, 501-1,000 employees
Used free trial
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
Unit 4 ERP Solution
I looked at Unit 4 when evaluating ERP solutions for and educational institution. I think it is worth a look especially for smaller organizations. I think the price point is good and will work for a company that doesn't have a lot of exceptions.
CONSI don't think the product was ready for bigger companies. It didn't seem like it could make many adjustments without modifications. Which are doable, I just didn't want to take the resources or money to do so.
Rodrigo
Environmental Services
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2015
Unit4 Agresso review
The interface is easy to use and full of good functions.
CONSIts implementation in a workplace promotes a work philosophy that is neither productive nor inspiring for employees.
Trude
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
I have used the product since 1996
It is flexible and can be built to suite any business need. It has a robust data model and can easily interface with other applications.
CONSBecause the application is so flexible it can come across as complex when it is initially introduced.
Vendor Response
Thank you for your review, Trude! We're so glad you are happy with our ERP's flexibility - and for so long!
Replied November 2017
Karol
Higher Education, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2022
Dreadful Business Software
Actually, none.
PROSHard to say, the intro page design? There is hardly anything one can like.
CONSUsing the software is extremely complex. For example, the drop-down menu will never indicate, what to select or how to find the keywords, the page would collapse in the middle of work and one loose everything, no recovery, no automatic saving, the errors reporting will not give you clue what can be wrong, and if something is wrong one cannot save the page and again, everything is lost.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Terrible Product, clunky, inflexible and definitely not value for money
The one thing that this product has going for it is that is is cloud-based - albeit extremely slow and unreponsive
CONSSlow, inflexible, un-intuitive and generally clunky. It might cost lest than tier-one systems but is definitely not value for money
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Good tool for basic ERP
Good for basic daily timesheet and workflow management
PROSIt's user friendly. Grouping and sorting in each Portlets are really good
CONSSometimes session got expire with in certain quick period time. If I didn't save I have to do it again