All Twilio User Authentication & Identity Reviews
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Jonathan
Verified reviewer
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
My Brave Experience
Love Brave. It's my default browser. Would highly recommend.
PROS- Does not use up a lot of RAM - Does not cause my laptop's fan to ramp up excessively - No Google integration - Love the award of BAT crypto for browsing - Based on Chromium, can install Google extensions without all the additional Google integrations as previously mentioned.
CONSWould love to see the user give more control over the arranging of icons on the UI. Some form of decentralized back up for bookmarks and settings.
Reasons for switching to Twilio User Authentication & Identity
Chrome eats up too much RAM; memory hog. Causes laptop fan to rev up constantly. Google is known for their data harvesting practices, so as Chrome is heavily integrated with Google services, they have access to a lot of your data.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2023
Good Alternative
Happy with it in General, good alternative to authenticatiors which are only available on your mobile, if you loose your cell phone, you are in huge trouble getting back access to your accounts, it is not the case here at least,
PROSWhat I really like about it is, you can access your MFA from different devices, so for example in case you loose your cell phone, you won't loose your access to your accounts, online Google Authenticator for example
CONSa bit confusing terms for different passwords
Reason for choosing Twilio User Authentication & Identity
for mobile and desktop access,
Reasons for switching to Twilio User Authentication & Identity
as mentioned above, if you loose your phone you are in big trouble,
Islam
Verified reviewer
Information Technology and Services, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
2
Reviewed May 2022
Great software with major setback!
I like that Authy is available for desktops unlike other more popular solution.
CONSOne major setback for Authy is that it forces obsolete SMS verification, this is a severe security weakness and should be abandoned ASAP.
Rafael
Verified reviewer
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
One of the best authenticator apps that works across devices
My overall experience with Authy is great, since I can sync all my 2nd factor authentication codes across multiple devices with the same account and the security isn't compromised, since I can access it with either biometric login and/or a master password that unlocks all the authentication codes. Despite the simpler interface, Authy has all the features I need on a software of this kind and I can easily recommend it to literally anyone.
PROSWhat I like the most about Authy is the fact I can sync all my 2nd factor authentication codes across multiples devices with the same account, which is not a common feature across these apps. I also like the master password feature that protects all my codes available on Authy. The layout is simple and intuitive and the search feature is very practical to find and access the correct authentication codes I'm looking for in that very moment.
CONSWhat I like the least about Authy is just the simpler User Interface (UI) and the fact that some logo icons are not available for some programs/softwares/apps. Other than that, I didn't face any issues or concerns while using this software.
Simon
Verified reviewer
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2021
My go-to app for Two-Factor Authentication keys!
Authy has been a breeze to implement. The initial setup only requires a mobile number to setup. Once installed, additional devices can be setup from the main/additional devices. This makes it so much easier to have multiple devices in sync without having to deal with login issues because of a dead battery. The automatic backup and sync makes it seamless to use the app hassle-free. It is literally the best 2FA application out there.
PROSAuthy has been a life-saver, saving both time and money while providing great security. The set up and day to day has been seamless. Finger print authentication has changed the game since we first started using it more than half a decade ago. Quite honestly, the easiest 2FA application to set up and use to date!
CONSWe haven't noticed anything go wrong so far. It is a well-developed app that have a great front-end experience while making having a great backend that support the app.
Reasons for switching to Twilio User Authentication & Identity
After losing access to my Google device and resetting the phone, all my 2FA keys were lost forever. That is when I came across Authy. Never looked back again!
Megan
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2021
the best 2 factor authentication if you change or lose your phone
I like how it arranges all the accounts with their icons, this makes it easier to identify each account, the way to add a new account is an easy process, I can move through my accounts on different devices and back up my accounts in the cloud , This is a big deal since I manage many accounts and authy is my entry key.
PROSIf you lose, or change your phone, you can have peace of mind that all your accounts are backed up, it is the main option for which I use Authy, since I had a traumatic experience with another app from a famous company. The user experience is good, Authy knows what I need, and the limitations that I can have if I lose my phone, the back up process is easy compared to other apps, they have a nice and neat design.
CONSThere is only one small detail that I would like to be changed and that is for the duration of the codes to be longer, since sometimes time runs out very quickly
Reasons for switching to Twilio User Authentication & Identity
I changed since I had a complicated experience since with G2fa it is almost impossible to make a backup if you lose your phone
Gabriel
Verified reviewer
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
The best authenticator app available
Authy is a multi-device 2FA app that can be used with any account you might want to secure, as long as that account supports 2FA via apps. It offers back-up functionality via its cloud and describes a very secure process to handle it, where only a back-up password will be able to unencrypt it. It provides a friendly user interface where you can see the icons for each of the accounts you registered.
CONSI miss the functionality from Microsoft Authenticator where I can receive a notification and just approve the access, but it's not a big deal as it only works with Microsoft accounts.
Reasons for switching to Twilio User Authentication & Identity
Google Authenticator offers no way to backup or save your seeds. If you lose the device, you are basically losing access to all the accounts linked.
Ho'omana Nathan
Verified reviewer
Higher Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Easiest to use and most reliable authenticator app I've used so far
I've used Authy for several years now, and it has made keeping things secure super simple. The app looks nice, it's easy to transfer between devices (which I've done several times) and they even have a pretty usable desktop app.
PROSAuthy has a clean interface and makes it super simple to add new accounts by scanning a QR code or entering a code. I also love that it requires you to reenter your master password periodically (I'd probably forget otherwise).
CONSI have no complaints, really! Everything has worked as expected without issue.
Reasons for switching to Twilio User Authentication & Identity
The main reason I switched to Authy vs Authenticator was because of Authy's ability to backup your accounts. If you lose or reset your device with Authenticator, you're out of luck.
Anthony
Verified reviewer
Computer Hardware, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2022
A must have for anyone concerned about security of their accounts
Overall the experience is a very pleasant one, the software does what it is supposed to do and in my instance that is to provide 2FA codes for websites and other systems to add an additional layer of security.
PROSThe software is simple to use and uses very few system resources when running. Adding accounts is as simple as scanning a QR code on your screen. It is free to use and even supports multiple devices syncing for free meaning you can have access to your 2FA and Multi-Factor codes anywhere you need them.
CONSThe only problem that I have at the moment is that the Desktop App does not display the same account names for the accounts as the Mobile App do and this leads to them all being shown as just your e-mail address so it can be hard to work out which one is for which account.
Rudinei
Verified reviewer
Internet, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Best two-step authenticator
It is a great two-factor authenticator, I never had any problems and I use it daily.
PROSThe application is very efficient and easy to use, it generates a code every 30 seconds to log into your accounts, it is the best in the category of 2-factor authentication.
CONSThere could be a small adjustment in the size of the grid in relation to the top, the grid is very small and the other is very large, and if you are using it on a tablet for example, then this difference is huge.
Matteo
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Autentificazione a due fattori sicura e affidabile
Da quando mi è capitato di perdere le chiavi accesso con Google Authenticator ho deciso di passare a Account Security e non me ne sono mai pentito.
PROSIl vantaggio principale di Account Security è il fatto che questo software consente di creare un account al quale associare tutte le chiavi di accesso a due fattori dei servizi che si è salvati. Se per un qualsiasi motivo il software viene cancellato, le chiavi di accesso possono essere recuperate facilmente rifacendo l'accesso al nostro account.
CONSPer quanto riguarda la mia esperienza personale, Account Security non ha alcun difetto e lo consiglierei a tutti coloro che vogliono proteggere i proprio account con l'autenticazione a due fattori.
Reasons for switching to Twilio User Authentication & Identity
Ho deciso di cambiare perché Account Security può essere ripristinato, se installato su altro pc o altro smartphone, tramite una password di backup. Google Authenticator, se viene accidentalmente cancellato o disinstallato, non permette più il recupero delle chiavi di accesso.
Andrea
Verified reviewer
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Me ayuda a mantener seguras mis cuentas en diversas plataformas
Me ha ido bastante bien, me siento segura usando este software, luego de haber tenido una mala experiencia con otro software donde creí que perdería el acceso a mis cuentas. Pero con este software, al tener un sistema de emergencia en caso de pérdida, me siento más confiable en usarlo.
PROSEs muy sencilla de usar, me ofrece seguridad con su verificación en dos pasos. Se conecta con diversos softwares y sitios webs, por lo que lo puedo usar sin problemas. Me permite recuperar el acceso a mi cuenta en caso de pérdida del dispositivo.
CONSNo he tenido inconvenientes hasta ahora, me ha ido muy bien.
Reasons for switching to Twilio User Authentication & Identity
Comencé a usar este software luego de tener un problema con el software de Google Authenticator, ya que perdí mi dispositivo y Google no me permitió recuperar la cuenta con el acceso. Tuve que ir a cada una de las aplicaciones donde tenía configurado Authenticator y pedir conversar con servicio al cliente de cada una para eliminar la autenticacion en dos pasos. Con Authy no pasa eso, porque tiene un sistema de emergencia para solucionar en estos casos.
Mark
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Best Google Authenticator Replacement
The experience from set up to day-to-day use is easy. We don't need additional training as the methods itself are intuitive. Daily, this helps with efficiency as we are able to access it in any device we own.
PROSAuthy links with Twilio and Recurly really well which our team both use on a daily basis. What we like most about Authy is being able to tie this to a specific user account. This means portability and security. We are able to install it on different platforms (especially desktop.) This eliminates the process of checking your phone. You can simply copy and paste the code in the same device.
CONSI couldn't think of any. This was recommended by our engineers as a replacement to Google Authenticator.
Reasons for switching to Twilio User Authentication & Identity
The Google Authenticator, while it works, doesn't actually solve the issue when it comes to people losing their phones and access to it. We were sold on portability and security.
Christian
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Reliable Authentication App
I am very pleased with this software as it helps prevent account lockouts when you lose your mobile phone.
PROSI immediately switched to Authy from other freely available authenticators because of its features. Some of which are: - Information can be viewed on multiple devices regardless of the platform and this is not possible with other popular Authenticators out there. - Has a backup feature, in case you misplace your phone or device, you can restore access with a known password only. - Setup is relatively easy and straightforward.
CONSI do not think there is a drawback to using this tool as far as I know. This is my opinion only.
Reasons for switching to Twilio User Authentication & Identity
Due to data synchronization. In this way, if you misplace your device, your data is encrypted and only decrypted on the devices using a password only you know
Anne
Verified reviewer
Publishing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2021
Easiest Authenticator I've Found
I use 2FA wherever possible so this program makes things much easier. I like I can easily identify the service by the logo.
PROSI got this app after I got a new phone. Previously, I had Google Authenticator, but they wanted me to re-enter everything. However, the incident made me look for alternatives, and I found this one. Even though Google has remedied this earlier problem, I'm happy with Authy and see no reason to switch.
CONSI wish I could better organize the apps. Maybe drag and drop based on usage. There is a good search function though. And ideally, I'd like to see a password feature added.
Reason for choosing Twilio User Authentication & Identity
The right balance between ease of use and features.
Reasons for switching to Twilio User Authentication & Identity
See above
Aivar
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Well thought through OTP solution
Authy helps me to effortlessly manage a large number of 2FA logins.
PROSConvenient layout. Backup makes a huge difference. I know that if something happens to my phone, I will not have to go through the nightmare of restoring my accounts. Periodically asks you for your password to make sure you remember it. Great idea, you will not have to frantically try to remember it at the worst possible moment.
CONSBackup "coin" has another side - you have to trust Twilio (who operates it) to store your data securely.
Reasons for switching to Twilio User Authentication & Identity
Google Authenticator layout is inconvenient when you have more than 5 logins to work with. Also, no backup. Something happens to your phone, you are in trouble. I didn't make the switch per se because of the backups, but it was a welcome surprise.
Luke
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
2FA for the average user
Overall, we have no complaints. It's a great tool, especially at the free tier.
PROSTwilio has done a great job with Authy. My favorite feature is the ability to use my 2FA codes on multiple devices without re-doing the 2FA authentication for each device.
CONSThe biggest learning curve of Authy is simply navigating the app. There are things that I think should be in different places, like certain settings. Another minor annoyance is that you can't rearrange or sort the accounts.
Reasons for switching to Twilio User Authentication & Identity
Duo didn't have the multiple device option.
saeed
Architecture & Planning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very cool and unique app
My experience with the app is really great It gives me 2FA whenever I need it And the most important thing is that it is completely free And the interesting thing about the application is the support provided by those in charge of it They contact you immediately if you ask for support from them And they in contact with you so that they can be assured that your problem with the application has been resolved
PROSThis app is really a masterpiece I can't do without him It is easy to use and simple At the same time, it protects my accounts with 2FA
CONSNo, there are absolutely no negatives to mention According to my personal experience with the app
Mauricio
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
Secure your accounts with Authy
Robust software, been using it for years across multiple phones and computers. I recommend it to anyone thinking of using a software-based 2FA solution.
PROSAuthy is my preferred software authenticator app because of its synchronisation capabilities. Desktop or mobile, 2FA codes are available everywhere you need them, with encryption and password security.
CONSThe UX needs a bit of work. Just small things like accounts not being in alphabetical order when you try to manage them.
Reasons for switching to Twilio User Authentication & Identity
The synchronisation feature didn't exist on Google Authenticator.
Tania Marcia
Government Administration, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
App de segurança para Androide de autenticação em duas etapas
Eu uso a bem tempo , pois, necessito de enviar dinheiro e receber de algumas plataformas, preciso de trabalhar com e-mails, e o Authy me da mais confiança em relação a segurança de dados no Androide. o App é de confiança e de segurança no fato de possibilitar autenticação em duas etapas , é do google uma empresa com credibilidade.
PROSé seguro, facil de usar depois de instalado, confio no App.
CONSna verdade penso que a instalação deveria ser mais fácil, o fato de ter de configurar usando QR Code em PC, atrapalha um pouco. a reinstalação em outro aparelho é complicada , isto também deveria melhorar
Tito
Verified reviewer
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Gosto muito do Authy da Twilio. Recomendo.
Na minha opinião um dos melhores softwares de 2FA. Ser para multiplos dispositivos é um diferencial, e o suporte funcionou bem quando precisei.
CONSNão sei. Acho o melhor existente. Em outros eu acabei tendo problemas, mas no Authy os problemas que tive foram fáceis de solucionar.
Erik
Internet, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Great 2FA authenticator app
I originally downloaded Authy to use for 2FA tokens for various programs through work, but also began using it for personal use. It is a very good experience and have had no problems with Authy.
PROSAuthy is a simple to use 2FA authenticator app. It's very straightforward and simple.
CONSI can't think of anything I did not like about the app.
syed
Verified reviewer
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Authy is the safeguard
The most valuable feature of authy is code changes very frequently and the generated code is very unique every time.
CONSThe least like about authy is that they create 6 digit code, which is some how can be breakable. They should increase the length of code.
Danilo
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Practical and Efficient
I often use it to access codes that are randomly generated to gain access to two-factor security.
PROSExtremely useful in securing websites that require two-factor security. Even being uninstalled it does not lose user settings.
CONSI haven't found anything I dislike in this app.
Emily
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2020
Extra Protection
I just use this to remotely log into our accounting company's server. It gives the owner that extra layer of protection.
PROSOnce it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in.
CONSSave the original code sent to you! I had to install it on a different computer, but the program I need it for only gives you the code the 1st time you log on. I had to have the person who set it up remove me from her end so it would give me the code again when I logged in.