All Untap Compete Reviews
1-22 of 22 Reviews
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Mahmoud
Banking, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
An amazing pipeline management software and an amazing team
Great experience and very grateful for the team
PROSa comprehensive solution for pipeline management starting call for application until selection and everything in between. Great customer support- great features and very helpful team
CONSonly curser evaluation can be calculated in an evaluation form. if i may suggest increase the variety of the question types to be calculated for evaluation
Reasons for switching to Untap Compete
judge interface and engagement tools are much better at untap (better user experience) and very user friendly builder for administrators as well
Amardeep
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
IGCW 2023 Awards managed by Untap compete .
1.communication was very smooth. 2. There was no breakdown throughout the time we have used the platform. 3.Easy and user friendly interface. 4. The team is super responsive and available all the time. i can write easy on Untap services but i think overall we have never seen team and management like untap we had a great experience working with untap.
PROS1.communication was very smooth. 2. There was no breakdown throughout the time we have used the platform. 3.Easy and user friendly interface. 4. The team is super responsive and available all the time. i can write easy on Untap services but i think overall we have never seen team and management like untap we had a great experience working with untap.
CONSNothing, everything was too prefect.
Reason for choosing Untap Compete
Because we find it better then the other option.
Anne
Public Policy, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Routes Competition
Professional team, easy to navigate, data analysis
CONSNothing.
Simon
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Highly recommend this software for use with an awards program
Two things get my positive review. First, it's very, very easy to set up the website for the program, and the evaluation criteria / judging process. Super easy for anyone remotely familiar with Wordpress. Second, once you set up the stuff on your end, the team at Untap is super responsive about completing the back-end stuff like Paypal integration and domain forwarding. They also went above and beyond on figuring out how to customize the entry form so it works best for end users.
CONSIt is still fairly new software, so I expect some others may have more bells and whistles. But their customer service is awesome and in terms of value for the money, I don't think they can be beat.
Reason for choosing Untap Compete
Value and customer service
Reasons for switching to Untap Compete
Ease of use
Roxana
Environmental Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent support
We are running a photography competition and having the ability to store large images is critical. Untap is one of the most competitive organisations when it comes to data storage and access.
PROSThe team is great to work with, always there to support with new features and developments. The system is really easy to use and it has a great interface.
CONSAs our requirements were very specific, the development team needed to build some features for us from scratch. However, once built, they have been great and automated a lot of our manual processes. I think integration with Mailchimp would be great.
Reason for choosing Untap Compete
Customer support features; customisation options; competitive quote
Ahmed
Program Development, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Exceptional Service & Committed Team
We've been working with Untap for over 4 years now, and they have made our application processes seamless and efficient. Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself. It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants. Now, ICEALEX through its different startups programs is positioned as a leading company for sector specific incubators and accelerators in the region.
PROSUntap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.
CONSHonestly, we didn't feel the Cons since Untap team was really helpful and committed towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself.
Paul
Broadcast Media, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
The only competition software working also with arabic
We use the platform for our start-up competition MEDIA LOVES TECH
PROS- Very fast customer support - Intuitive interface- - Supports both right-to-left (RTL) and left-to-right (LTR) languages - It's our third consecutive year using this product and it worked all the time. All issues were solved swiftly
CONSThe design is not 100% customizable. Although the team allows for extended designmodifications through them, if necessary.
Reason for choosing Untap Compete
- RTL and LTR support - Price - Recommendation
Marieke
Environmental Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Untap Compete: great support
The support team is extremely responsive. We can contact them via email and the chat function, and we have regularly scheduled virtual meetings to discuss any specific questions, to receive updates on progress, and occasionally as a bit of a tutorial. They're very knowledgable, react incredibly swiftly, and do their best to make the program do what we want it to do. The software itself has a clean and easily customisable interface, with intuitive functions.
CONSMore detailed tutorials, e.g. recorded demos or very detailed step-by-step descriptions that we can share with new users would be beneficial.
Denise
Performing Arts, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Untap is a wonderful platform with excellent customer srevice
Excellent. We plan to use them in the future.
PROSThe portal was very easy for our contestants to use. We received no complaints. Untap also has excellent customer service
CONSWe had some issues with the timing of deadlines. The administrator does not receive a confirmation when a mass email is sent.
Reason for choosing Untap Compete
Far less expensive. Ease of use.
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Summer Academy Filtration Phase
Untap Compete helped extensively in filtering 3500+ candidates and going through 4+ phases. It was really important for all the needed details and feedback to be on a single portal, not to mention their customer support 24/7
PROS- Video upload was a very important and easily used feature - Customizable Phases - Round Scores and Table Filters
CONS- Phases to work in parallel - Judges to be in more than one phase at once
nika
Apparel & Fashion, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great product, even better support team!
a really great experience, I am confident we will continue using the product for other design contests
PROSThe product itself was quite easy to use and navigate through. I liked having so many different types of voting options and stages, as well as the look of the landing page itself. The design was minimal and to the point, so we actually got a lot of good feedback on the product.
CONSwe needed extra technical support at the customization stage, but mostly because our team had needs and requirements that were above the standard. Untap team was more than helpful, and super quick in solving issues and responding to our emails
Reason for choosing Untap Compete
it seemed they were focusing and specializing in the creative types of contests which offer multiple stages of voting, so it was exactly what we needed
Nehal
Civic & Social Organization, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Review from Oxfam
exceptional
PROSThe fact that it is very user friendly and the support team are always there to answer pop up questions.
CONSNothing really I can recall. I do like the software and I already recommend it to others.
Reason for choosing Untap Compete
It was actually recommended by another partner organization.
Idriss
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great exeprience
Very good experiencence, amazing best-in-class support
PROSThe support was amazing, great onboarding, easy to implement data, very fast to access scorings
CONSNothing, maybe lackng of integration with videoconf
Reason for choosing Untap Compete
Quality of features
Reasons for switching to Untap Compete
other tool had a very bad UI for judges
Karim
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Review
very good experience. great customer support. very responsive in communication and in handling any customer inquirers.
PROSIt is very easy to use for non-teches and it has all the features you will need.
CONSsometimes it sent the email to spam. that's it
Maxwell
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Challenge App to rely on
Extremely satisfied
PROSIts flexibility and the best customer service of the Untap team
CONSThe UI should continuously be refined for some sections such as the entry form
Ghada
Education Management, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
ICC -and HAck 22
Excellent and easy experince Saved our time and reseources
PROSApplication, analysis and reports and Scoring
CONSThe absence of setting and conducting meetings on the platform
Reason for choosing Untap Compete
user friendly
Nada
Research, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Untap Compete Review
the best time we've been able to manage competition and the willingness to support and help achieve is impeccable.
PROSI really like the emailing features, and I like the interface that the users use. The team was SUPER Helpful and supportive whenever i asked i got immediate and detailed support.
CONSfor my use, and because this was the first time for me to use it as an admin. As an admin, If there's anything I would ask is for the platform to become more intuitive, I needed a lot of support getting used to how to score, qualify and select participants, assign judges etc. so if this dashboard is simpler, I feel that would be great.
Reason for choosing Untap Compete
was recommended by a partner, it was one of the few options that supported English-Arabic interface which was necessary in our case.
Nazly
Education Management, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Untap at AUC CEI
Support provided throughout the hackathon Customizable features
CONSNothing really as we had hands-on support from the team and the features have been tested before, so it was not our first time to use them.
Mary
Investment Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Seedstars
That it is very easy to use. You can drag, drop and update the info as you go.
CONSWould just like to see an option to add more videos or pictures of the event/hackathon
Reasons for switching to Untap Compete
The creativity, display and ease of tracking data
Hala
Education Management, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
auc cei
Customer service and technical support. User Friendly
CONSAll concerns were attended for and resolved
Alaa
Consumer Goods, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
review
approachable, dependable, efficient, definitely recommendable
PROSease of use and development, great customer support
CONSnothing to mention, development and support was very flexible and efficient
Maged
Education Management, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Product
Excellent
PROSGreat Support Has all the features that you need in managing a competition Easy to use
CONSNo integration with MS Office365 that would have ma it easier