All Kartra Reviews

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Tracy

Entertainment, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Kartra has revolutionized my businesses

User Profile

Mike

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

KARTRA - a No-Brainer MUST Have for any online business

I love almost everything about Kartra except it is not user friendly. It takes time to learn all of the hidden complicated steps you must take to make things work. I wish they would get a good business customer who is not tech savvy, and watch them try to use and navigate the software. This would help the propeller heads get exposed to how we think and operate.

PROS

1. Done for You Stuff - boatload of "Flip a Switch" to turn on new products, campaigns, launches, web forms, sales pages, order pages, thank you pages with follow up sequences already built for you. Simple, fill-in-blank stuff and it creates all of the Sharp Looking Web Pages (yes, boatload of templates or create you own) Kartra is the missing link for KornFewshunsoft. (Kornfewshunsoft user since 2004) Time Saver, Money Maker

CONS

1. Cannot do OneZee TwoZee sales with a discounted price - if you have Sales people on phone 2. Cannot do "Quotes" (Infusionsoft feature) for customers, unique discounted bundle of products, bonuses 3. Cannot push a button to see all of your customers - you must go thru a 7 step process that is painful 4. No folders to categorize uploaded photos and images - All into one huge bucket - time eater to find 5.

Reason for choosing Kartra

that's is what i had hoped for, but kartra falls way short of what Infusionsoft can do right. I will say Kartra keeps improving and I did not know that Kartra does not offer customer support.

User Profile

Dana

Verified reviewer

Online Media, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

So, So Good But Lacks In The User-Friendly Department

I no longer use Kartra but when I did, the best thing I found was the fact that it was all-in-one. I really liked being able to login to one platform and it was all there, even analytics and in-depth reports based on product, emails, link tracking, etc. It truly was full-service.

PROS

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it. Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

CONS

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges. Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

Reason for choosing Kartra

Kartra had more of what I was looking for at the time and what they do, they do exceptionally well.

Vendor Response

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you found its all-in-one functionality beneficial and that our support group on Facebook provided value. We appreciate your feedback on the learning curve and are continuously working to improve user-friendliness and now have more comprehensive training resources. We've made significant strides in enhancing our platform since your time with us, including giving all users unlimited bandwidth. If you ever reconsider using Kartra, we'd love to welcome you back and showcase our ongoing improvements.

Replied March 2024

Paul

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2019

Good for some uses but has some ballbreaker shortcomings for me.

kartra saves me time. Once I have built some sales funnels they are repeatable and their success (or not) is measurable. Kartra provides me with actionable data that is easily and quickly accessible so I'm basing my decisions on real time accurate data. And I can set it up so that I am making money while I sleep

PROS

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

CONS

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Reason for choosing Kartra

The test period offered, the pricing was better and there were some templates to use. It was a more turnkey solution than hubspot.

Ba

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

The #1 software for email marketing and automation I've used.

Overall, my experience with Kartra has been overwhelming positive. They have great customer service, quick to respond to questions, an awesome library of help articles with walk-thru videos and the system is constantly improving to offer more features and solutions for a growing business.

PROS

The features of Kartra are ever growing and they provide a host of customizable templates and pages to use to create everything from a website, to a sales funnel to lead capture and generation.

CONS

At $99/m for the Starter plan, the software can be a little pricy for a new company, but worth it if you can defer the cost from other products to have a all-in-one solution.

Reason for choosing Kartra

I choose Kartra because I got the best of an email list builder, email marketing solution, marketing campaign builder, funner builder, website and Course Builder, which I was in search of. I could not ask for much more. Within a year of switching they added a Survey tool, which was my next need. They seem to anticipate what their customers need just when we need it.

Reasons for switching to Kartra

Kartra gave me the features I needed, that were lacking in ActiveCampaign and AWeber with the help and support to make the switch possible.

Vendor Response

Thank you for your glowing review! We're thrilled to hear that Kartra has become your go-to software for email marketing and automation. We're continuously working to improve our platform and provide the best experience for our users. Your feedback is invaluable to us, and we're delighted that you find our customer service and support helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you succeed!

Replied March 2024

Rocco

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Kartra is Real Online Business Software

Love it. Sometimes I would rather get someone on the phone for support because I think it would be easier to get stuff done but Kartra's support desk is pretty quick.

PROS

There are too many features to list but my favorite is the Memberships, the ease of making a Portal with many courses, all the Done for you campaigns, the all in one ability of email, forms, integrations, the ability to interact with Zapier and other workflow products, drag and drop page building, I can go on but I only have so much space. Genisis Digital really understands how an online business should operate when they built this software.

CONS

I only have one. They need to figure out how to create the ability to add more than 4 levels of membership in their membership platform.

Reason for choosing Kartra

The ability to use several payment gateways, ease of use and ability to sell physical products and integration with Zapier.

Reasons for switching to Kartra

I needed a more robust platform for what we were creating.

Heidi

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Kartra ~ Powerful, Robust, Do-It-All ~ All-in-One Software

I have been able to get an idea about a product that my market may want and throw a page up on the web and pitch it out there and get responses. Sign ups or even payments. Now that I have learned my way around, it is relatively easy to do that!

PROS

After running a full-time ministry/business online for a couple of years, I had all kinds of programs and platforms that I was paying for monthly or yearly. When it came time to streamline it all, I narrowed it down to just Kartra. Everything is right there in one place, integrating well with WebinarJam and EverWebinar.

CONS

Two things...1.) the email component (CRM?). There is no easy way of taking the leads from Kartra and pulling them in to another CRM platform. It would be awesome if this part of Kartra was as robust as its page builder, portal builder, and membership builder! 2.) a way to set up a store of all the products or services I offer all in one "place"

Reason for choosing Kartra

Function...Kartra can do everything I want to do better than anything else. The way my choice worked out, I had already put money out for all of the products I mention above, When I was trying to cut costs, I eliminated everything BUT Kartra and Active Campaign. Active Campaign will be eliminated at some point, too.

Reasons for switching to Kartra

Kajabi was having trouble doing what my tech team asked it to do. Kartra came out at a time when I wasn't terribly happy with some customer service responses to my questions about Kajabi.

Maciej

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Impressive All-in-One Online Platform

Overall, I'm really happy with my experience using Kartra. It's been a great tool for me to build my business and create successful campaigns. It's easy to use and provides great customer service if needed. I would definitely recommend it to anyone looking for an all-in-one online platform.

PROS

Kartra is a great all-in-one online platform that allows me to create beautiful webpages and forms, manage my contacts, and track conversions. I love how easy it is to use and how quickly I can get things up and running. I'm also impressed with the customer service, which is always available if I have any questions.

CONS

The only downside to Kartra is that it can be a bit expensive compared to some of its competitors. However, the features you get for the price are well worth it.

Reasons for switching to Kartra

What sets Kartra apart from its competitors is its user-friendly interface and the depth of features included. It's incredibly easy to use and has a ton of powerful tools to help you build your business. Plus, the customer service is always available to answer any questions you may have.

David

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Outstanding

I am very satisfied with KARTRA software! I think it is the best on the market.

PROS

Usability. KARTRA is extremely easy to use and learn. The training for how to use it is very good as well. As compared to other software programs, KARTRA has them beat HANDS-DOWN! In cost and ease of use.

CONS

I think that KARTRA can take a lesson from [SENSITIVE CONTENT HIDDEN] on the education and promotion of KARTRA. He did a "1 Funnell Away" and "30-Days" challenge program that was wildly successful in both teaching Funnel marketers how to be successful and selling his [SENSITIVE CONTENT HIDDEN] software. I went through the training and was quite willing to pay the $100 to do so. I know KARTRA did a three-day event - Wrong way to approach it. [SENSITIVE CONTENT HIDDEN] content was broken down into pieces and easy to consume and re-watch. KARTRA's 3-day program was difficult to watch and impossible to find the pieces I was looking for. Promotion is the biggest con - The KARTRA product is the best on the market! It's just not promoted well.

Reason for choosing Kartra

Price, Ease of Use, Overall completeness of what I need to run a business online.

Reasons for switching to Kartra

I tried several different products before settling on KARTRA. The fact that KARTRA had everything all in one place was terrific!

Dawn

Professional Training & Coaching, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Kartra is the best bang for your buck - for the most part

Even with my grumblings above, I am very satisfied with Kartra, especially considering its competition. I truly believe it's the best value with regard to functionality and ease of use, hands down.

PROS

The fact that I have the functionality of a shopping cart, email CRM, membership site, video hosting (with all the analytics), and an affiliate program.

CONS

There are some features that are still not available (it's a fairly new platform), like the ability to purchase multiple quantities of a product. Also, the lowest plan only allows for 5 products, which is ridiculously low.

Reasons for switching to Kartra

I happily moved from 1ShoppingCart to Kartra as soon as it was available. 1ShoppingCart was overpriced for what it offered, antiquated, and I believe they were out of integrity with their "monthly" billing (which has an asterisk on their sales page that explains you'll be charged every 28 days, essentially 13 times a year). I know my customers wouldn't stand for that.

Drew

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2019

Familiarity breeds content

This is great for landing pages or just simple web pages too. It enable you to direct traffic to one page which can then send the visitor onto a myriad of applications.

PROS

Kartra is a plethora of things which enable you to rely on it for so many different tasks in your business. It does take a moment to get to grips with but as you become more familiar with it you can't help but be content with it too.

CONS

A bit of a steep learning curve to start.

Reason for choosing Kartra

flexibility and the ability to use as little or as much as you needed until you feel ready to move on.

Brittany

Professional Training & Coaching, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2020

Kartra is a life saver!!

PROS

I absolutely love the fact that almost everything is in one place. I moved from 5 different software tools into Kartra and was able to save myself $250 per month in software but then probably another 20 hours of time trying to connect all the tools together to work. Now I have 1 place to go and I can build the tech pieces of a simple funnel in under an hour!!

CONS

The builders within the software are not the greatest. I feel that they are slow and clunky. There needs to be a way to save your brand/style guidelines so that you do not have to change the font and color on EVERY SINGLE thing. When you copy and paste text into the page or email builder, it should use the same font that was saved in the template. The Course/membership builder is the same. I would also love it if the CRM function had a place to create follow up tasks that created a task list. I do online marketing but I also do consulting and I have to use another CRM to track those leads because there is not a way for me to set a follow up with a lead in Kartra. Overall I absolutely love Kartra and I am hoping that these things are updated as soon as possible so that I can love it even more!

Reason for choosing Kartra

I felt that it included the most features for the value and was the easiest to use. Kajabi felt clunky and hard to use and Kartra felt seamless (other than the outdated builder)

Reasons for switching to Kartra

I was using Ontraport, Thinkific, Vimeo, Acuity and Zendesk. I was spending over $400 per month on everything. Now I pay $200 per month on Kartra and actually saved even more by doing the annual plan!

Chris

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Marketing success is guaranteed with Kartra

I have enjoyed using Kartra over the past couple of weeks. We're building more campaigns than we ever have in the shortest period of time. The cost is insignificant compared to the time savings and capabilities provided with Kartra.

PROS

Kartras done for you campaigns are brilliant. With one click you can install a completely done-for-you campaign that only needs your finishing content changes. This has helped us get our marketing campaigns up and running in half the time. It has also cut down on the learning curve of using Kartra.

CONS

We would like to see more integration options either from Kartra or third party developers.

Reasons for switching to Kartra

Kartra offers more features and is more affordable. The done-for-you campaigns written by [sensitive content hidden] were also a huge incentive to make the switch.

Robert

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2020

Great product - which appears to have lost customer focus and eroded its support function.

We came into this product with enormous goodwill for the [SENSITIVE CONTENT HIDDEN]and what he was committed to. Since his passing - it appears as if things have changed radically - in a direction that is not good. We're actively considering whether Kartra deserves our continued business. We have noticed that other leaders in digital marketing, who were early and enthusiastic Kartra advocates are now using other platforms. At least one such has told us that his experience with the decline in customer service is a reason why he's moving on. Now, today Kartra has informed us that they are going to start charging us more. That's the straw...

PROS

We love the fact that e-mail, webpages, shopping cart, video hosting & membership are all tightly integrated. No one has done a better job of this - but some are trying.

CONS

No problem with the software - but a very big problem with the customer support function which has recently deteriorated very significantly. Previously, we got quick, useful replies where the support provider actually went to the account, looked at the problem, verified it and provided video showing how to fix it. Now - numerous tickets on the same issue go unheeded because the responses are posted to an account that is not ours. Responses appear to have mis-understood the problem. Repeated pleas for help go unacknowledged. Even tried reaching out to Genesis Digital execs via phone & LinkedIn. No response. To make it worse, recently they have taken down all the instructional videos and written tutorials for Webinar Jam. Replaced them with an API document which is useless to us. One of Kartra's main selling points is "ease of use." Likewise with Webinar Jam. It's supposed to be easy to use WJ to integrate webinars into the Kartra ecosystem. We don't expect anyone to do it for us, but we're not software engineers. We have other things we need to do. So we do need easy-to-follow, step-by-step instructions and support when we get it wrong. Because the tutorials are gone and the customer support is weak, we're now paying for a webinar platform which we cannot connect to Kartra and which we can't use with confidence. This affects the heart of our business at a very bad time.

Reason for choosing Kartra

We had high confidence in Kartra [SENSITIVE CONTENT HIDDEN] & team to deliver what they promised - and they did. Kartra was everything we expected and more. We are seriously disappointed in the recent changes that have made the product more difficult to use - not because the software has changed - but because the support function has eroded very significantly.To make it worse - it is now impossible to have meaningful communication with anyone in this company. We would have preferred to air all these issues in private - but no one responds to us.This request for our opinion is now the second to which we've responded in the last month. The first promised a free $47/mo training in return for our input. No sign of that yet. Only more requests for feedback. We expect our service providers to make only those promises they intend to keep.No ill-will to Genesis Digital. Abiding love for the KARTRA & WEBINAR JAM as cutting edge products. We hope to see both these platforms flourish. But they will need to continue to earn trust & confidence of customers. We understand the turmoil that happens when a leader dies. But it's now time to get focused again on business. These are not software related issues. The software is solid. This is all about customer service!!! I look forward to the opportunity to revise this review, recounting how these issues have been addressed: quickly, thoroughly, elegantly.

Reasons for switching to Kartra

Lack of integration, time consuming, confusing, not easy to use in a coordinated way.

Kevin

Verified reviewer

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Kartra will change your life!

Early on in my business growth, I switched from using a variety of Internet tools to Infusionsoft, because I thought it would allow me to integrate all my online tools into one platform. But with that service, I still ended up duct-tapeing together 3 additional tools, and I had to manage my lists in two different places, continually trying to sync up all the members and their corresponding tags. The tools were either inadequate (not mobile responsive, bad looking pages, membership site not integrated well, etc) or if I wanted a different functionality it required a plugin with an additional fee attached, and that company has dozens, if not hundreds of these plugins available. It was quite disappointing. When executive spoke at a conference about how he “ran out of duct-tape” and decided to create his own platform specifically for Internet Marketers, I put myself on the waiting list to beta test it as soon as it was released. I currently have two Kartra accounts, and my life is soooo much better now. Finally, everything I need actually is in one place. Additionally, there are some awesome features included, such as video hosting with analytics, that were not available at all with other companies. No more need for a separate Amazon S3 video hosting account and hoping I can integrate Google analytics to provide some useful video stats. If you are an Internet marketer selling information products, Kartra will change your life! Thanks!

PROS

Everything you need actually is in one place this time.

CONS

After having used dozens of software tools for my Internet businesses, I can't think of any cons to Kartra.

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2021

Packed with features but Kartra isn't for everyone

I have been working with Kartra for more than 18 months on nearly daily basis. It was a learning curve in the beginning but after a week or two I had a good grip of what was possible to create. I still believe Kartra is a great system IF you make use for all the goodies that are built in. If you are interested in learning how Kartra can make your business prosper, it will be well worth the money and the effort. But do not think that Kartra is like a magic lamp. You can not just pay for it, rub it for a while and expect that it will make you a fortune. You have to invest in yourself or hire someone to do it for you. I recommend you to try and see for yourself what you think and how it could work for you and your business. I wish you the best of luck.

PROS

All-in-one system with website (?), funnels, automations and email marketing

CONS

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect. I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

Pablo

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2020

The best thing that happened to small businesses

Overall, I love Kartra. The thing that I love the most is that I can literally run my whole business from it. I don't need to use any other program. I love the fact that it even has great royalty free pictures that I can use for my pages. I highly recommend it and think it's better than Infusionsoft or Clickfunnels (yea I said it!).

PROS

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

CONS

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

Reason for choosing Kartra

1) They beat Clickfunnels in price. 2) It has more features than Clickfunnels and I don't need integrate anything. Katra has it all.

Rob

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2020

survey

I like Kartra and glad that I made the switch, it has saved us money but I sacrificed customer service.

PROS

The all in one concept, once I played around and got familiar with the platform it is very easy to use.

CONS

The lack of integration with other products, no quiz, the extra charge for bandwidth, the lack of customer service. It takes way too long to hear back.

Reason for choosing Kartra

all in one and pricing

Reasons for switching to Kartra

Cost

Richard

Professional Training & Coaching, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Answer to my dreams

I had to wait five years for Kartra. I have been through Infusionsoft, Wordpress + plugins, New Kajabi, Teachable. None did everything. With Kartra I have built an integrated family of three websites in my first year. I have been able to dispense with all the other software/platforms, including add-ons like Zapier and Quaderno.

PROS

It does everything that I need; where it has not been complete, features have been added. Integrated with WebinarJam.

CONS

When changing the colour of text I have to overwrite the existing rgb code. It is difficult to hold the code. For buttons there is a proper drop down menu. I would like to be able to change the colours in the login menu. I would like the login icon in the portal banner to be larger - or to be able to design the banner myself. I would like to be able to sort images into folders. I have many and have to keep scrolling down. Similar images can be confused. I believe that if we could have folder delimiters (/) in URLs this would improve SEO.

Reason for choosing Kartra

It is the only one to offer an integrated platform.

Reasons for switching to Kartra

None other fulfilled all my needs - in particular, dealing with VAT.

Guy

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

It's the "Full Monty" of Software Tools

It's helped me streamline my "Rock the Tech" Coaching business into something that is manageable and contained on one platform... Kartra allows me to run a 6, 7, and 8 Figure business by myself, and appear as if I'm a Fortune 5 Company... I have been running with "bubble gum and bailing wire" for the last few years, and NOW I'm ONLY using Kartra as my "Main" go to software for my business -

PROS

It really does Everything, that's WHY I said it's the "Full Monty" of Software Tools...I was spending well over $1K per Month on Dedicated Server Hosting, a Dedicated Email Server, WordPress Membership Websites, GetResponse, SendGrid SMTP Service, and the list goes on and on... I'm saving over $800 Per Month by moving to Karta AND I'm not concerned about Hackers breaking into my WordPress Memberships or Members NOT getting their login credentials... Kartra is TOP Shelf!

CONS

I would be GREAT to have a Done-for-You Membership Campaign...I really can't think of anything else that I would want... Agency would be fantastic for my customers too, and I know this is in the works...Can we speed the deployment UP?

Sean

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Speaking from the Stage is different then Speaking from a Landing page!

I think it's awesome.

PROS

The trainings and the tips and tricks, all the content and the Facebook group all have helped me learn what I can do and what I need to do to build my business. I can now explain clearly what I want to a freelance if I choose to get some additional help..

CONS

Still lots to learn.. mostly plug and play... when I want to 'advance'.. .take a bit more learning for me.

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Highly Recommend This All In One Marketing Solution

PROS

I love that it's all in one and I've saved so much money cancelling all the different subscriptions that I have. It's so fast to set up a whole funnel and their system works well (emails get delivered, etc.). I also love their high converting templates for landing pages.

CONS

If you are used to something like Thinkific or Teachable then the CRM section will disappoint you. It's very basic. It can be overwhelming to learn how to use it but once you do, it's so powerful.

Amanda

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

I Almost Gave Up Building My Online Business ... Until I Found Kartra

Honestly just forever grateful to them for giving me something that actually works and doesn't make me want to pull all my hair out!

PROS

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

CONS

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Bernardo

Professional Training & Coaching, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Best All Around Business Marketing Tools Period!

For me, I'm not an expert but for one price I have everything in one place so I'm In!!

PROS

Pretty much all tools in one place making the marketing strategies for business easy to integrate

CONS

Would like to have some improvements especially to create e-learning platforms and courses, quizzes, test, etc

Reason for choosing Kartra

again all in one package is appealing to me

Cosmin

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Exactly what I've been looking for!

Kartra has been making very easy to build a membership website, along with all the marketing needs: landing page, checkout forms, opt-ins, customer management. Instead of using Wordpress and dealing with many plugins to keep a website going, Kartra offers a seamless platform for every marketing and technical needs.

PROS

It is an all-in-one platform that really makes my business so much easier: landing pages, checkout forms, customer experience, membership management... It all flows in on place.

CONS

I wish the membership systems would be a lot more versatile, and the customer support a lot faster. The latter is super friendly but it takes a day to get an answer back.

Reasons for switching to Kartra

Kartra is a lot more affordable and it has all the functionalities needed for my online tennis business at WebTennis24.

Showing 1 - 25 of 161 Reviews