All Make Reviews
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Tim
1 employee
Used free trial
OVERALL RATING:
5
Reviewed October 2021
great platform for connecting your systems!
Tim
Verified reviewer
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Fantastic alternative for Data Automation
We are using Integromat to keep data in sync across various platforms, and also to automate some menial data entry tasks. I love, love, LOVE using Integromat! It is so much fun to work with. The visual workflow is very intuitive, and makes it easy to visualize the complex workflows that I've been building. As mentioned in my Cons, the poor documentation made it very hard to learn some of the quirks of the platform, but I'm so glad I stuck with it. I highly suggest you do the same!
PROSThe awesome visual design makes it really easy to visualize data and workflows. The interface is much easier to work with than the typical list-based interface of major competitors. I've been really impressed with how much thought and polish has gone into this product! Integromat clearly understands the needs of data automation workflows, and it shows in the intuitiveness and powerful functionality of the product. Also, Integromat's free plan is very flexible, and allowed me to test the product with ease without having to worry about running into limits.
CONSThis is a big one, but I'm glad I didn't let it scare me away. Integromat's documentation is currently VERY poor. There are a lot of little quirks in the way Integromat works, particularly with handling arrays and objects ("collections"). It was only after a lot of trial and error and a few support requests that I figured out how all these things worked and was able to competently build the workflows I needed. I really hope they can work on improving the support docs, because this is the biggest thing holding them back at the moment IMHO!
Reason for choosing Make
Zapier had really a restrictive free plan, which didn't give me the flexibility I needed to actually test the functionality I needed. I was also attracted to Integromat because of its visual workflow—I knew that some of our workflows would be very complicated, and being able to see it all in a visual flowchart makes things so much easier to follow.
Alfredo
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed June 2021
Leading the automation no-code (or low code) solutions
I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely
PROSIntegromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier.
CONSI still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives.
Reason for choosing Make
I was not able to recreate the same workflow I needed using files, and json apis, on these alternative products.
Reasons for switching to Make
Zapier's free and paid tiers are much more limited compared to Integromat's. I also like Integromats interface better.
Jeroen
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2022
Worst and most non-functional automation / integration platform that exists
The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere. When you contact support with this, they try to tell you the bug isn't theirs while it is their issue to fix. And then they will send you tutorials on how to do it etc. While you did it perfectly according to the book. My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com / Integromat customers are stuck. Zapier is a somewhat more expensive, but given the massive amount of time and frustration you'll save, a more cheap solution than Make.com / Integromat!
PROSIt has a good dashboard. Its recent dashboard upgrade is an improvement.
CONSThe connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
If you think in terms of business integration, then Make is unavoidable
It's a pleasure to create with it.
PROSYou can put together the most complex integrations quickly, easily, cheaply, and without coding.
CONSThere's nothing I don't like about Make.
Reason for choosing Make
Its logic is much closer to me and it is also cheaper.
Reasons for switching to Make
Its logic is much closer to me and it is also cheaper.
Gary
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Beautiful workflows but beware of pricing
I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do.
PROSLove the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt.
CONSBilling, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations.
Reasons for switching to Make
Zapier has a terrible interface and is very limited on lower tiered plans.
Luciano
Verified reviewer
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
The new Integromat does not disappoint
It allows me to acquire more customers, who always use different tools, in a simple way because it allows me to integrate them all in a simple and immediate way
PROSThe large amount of apps that can be integrated makes Make the necessary collector towards which to converge your workflow in every project. The graphical representation of the logics and modules allows the creation of forward automation scenarios
CONSMake brings with it the strengths of Integromat, but also its (few) weaknesses. For example, I have been waiting for and requesting for years a "converger" component, capable of bringing together the logics following the conditional paths
Reasons for switching to Make
Affordable price, intuitive interface, processing power
Lennart
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great tool to start and grow
I am very grateful for Makes existence.
PROSNo-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this.
CONSTo be honest, nothing really comes to mind right now.
Reason for choosing Make
More possibilities to build complex workflows and better UI.
Peeyoosh
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
The no-code life saver
Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation
PROSThe user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created.
CONSThere are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks.
Reasons for switching to Make
Ease of integration to non-standard APIsCostSupport
Stephen
Verified reviewer
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
Automations MADE easy with Make
Essential piece of kit for our Ai Automations Agency that just works. Connecting things that fire upon triggers is a life saver and increases productivity
PROSThe automation of set and leave for a lot of our daily processes and the ability to connect so many APIs
CONSNot a lot to complain about but maybe advanced pricing options for different levels of usage than already exist
Reason for choosing Make
Just made more sense to integrate with existing integrations and apis we had
Sergio
Information Technology and Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2023
Probably the bet connector out there
Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features and create complex workflows, but yuu'll find yourself doing magic.
CONSSome features and connections are missing, bu tit's only a matter of time, they'll be integrated for sure.
Reason for choosing Make
More complete solution, better interface/dashboard, better pricing
Reasons for switching to Make
More complete solution, better interface/dashboard
Mitch
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Powerful automation app
I started using integromat for more complicated things that I couldn't automate easily with zapier. I've now moved all my automations to integromat as it is far superior to anything else on the market.
PROSIntegromat packs a punch when it comes to automating your business or personal tasks. The scenario builder, which allows you to visually build multiple routes with filters, is top notch. I use the app daily for me and my clients. Whenever I get stuck, I reach out to their support and they always amaze me with their fast responses and helpful advice. Their support makes this app, which can be a little confusing, very user friendly and easy to use.
CONSIntegromat is not designed for the everyday user. It is an advanced level automation app that does take some getting used to, and requires coding knowledge. I really wish they had more 'human shorthand' to simplify some things such as formatting dates, times etc, such as appending '+2h' to a time to add two hours, like zapier does. This would speed up and simplify making some scenarios. I've also found a few of their help docs are a little sparse and I wish there was more detailed documentation available. The trade off of needing to code certain data is that you truly can manipulate it anyway you want - if you know how to write the code to do it. And the shortfall in documentation is made up with their stellar support. Testing is another issue, as you cannot easily test scenarios, or re-run data through them. This is a known issue and I'm sure integromat are working on it already.
Reason for choosing Make
Integromat was the only one that offered all the features I needed at a reasonable price. A lot of the other apps do not have the advanced things that integromat is capable of.
Reasons for switching to Make
Zapier Is very limited when it comes to complex scenarios and multi-path scenarios are very limited. Integromat also has a better pricing structure, more advanced features, and more flexible integrations.
Vasilis
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2020
Is Integromat 'the glue on the internet' as they claim to be?
This is by far the best program in the market in my experience. I usually start with HTTP Requests, or Webhooks and the result is magic. I can root scenarios, putting conditions, it's math funtions, text functions and more in a very relaxing UI. And, Relaxing UI, means hard to get asleep, more time to work, more efficient results, time saving.
PROSTheir friendly visual interface is the first thing that will attract your attention, and much easier than any other program in the market (to my knowledge). Many important features, that may seem unimportant at first sight, but critically useful in practice. Error handling, filters, and more, really working with Integromat is like playing a mind game, rather relaxing you. I often do scenarios for my self, just to test functionalities etc. Many apps covering and growing really very fast, as Integromat team takes their business very seriously. There's a 'semi interactive' page with customers requests, and they really implementing what customers ask. WEBHOOKS, XML/JSON PARSE, GET, POST, HTTP, SOAP... Smart Scheduling, and a flexible plan with reasonable prices, generally all the package is really attractive. Once their site was down due to a DDoS attack, but the Bots were running unaffected. The very plus that I want to highlight is that, it's a very able team caring very much about their application and that's obvious in many details.
CONSThere is no LINK to the applications they work with. For example, I browse through apps and see "BulkGate". By name, it looks like an app perhaps useful to me but where's their website? Nowhere they give their link. There is no Javascript Cloud, and that's a really major problem. Minor bugs in functionality, for example in WordPress posting but they're usually solving very fast. The organisational platform need improvement as it's limited only in folders. You start a new scenario, first you have to save it in 'bulk' then to find it and then to move it to the folder you want. Anyway these are minor problems and I believe they're going to fix, the Java Cloud would be a very big improvement if they will include it, as several projects need to run Java in the middle of the scenario. Some other times, after XML or JSON parsing, is giving output but that is not passed to the next module.
Reason for choosing Make
The overall package, capabilities, support, friendly team and friendly UI, price.
Reasons for switching to Make
I suppose the marketing. Integromat has a rich free plan and you're welcome to explore it. But what actually made me switch was the very very powerful team behind, while at that time Zapier had much more features ready. No, I am not saying Zapier is bad, Zapier is also a very good choice.
Laurène
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2022
The most powerful automation tool you can find, with a user-friendly interface
Make has become a vital tool for our fast-growing company. I would advise anyone to give it a try if you have any manual tasks you want to automate.
PROSI have been using Integromat / Make for over 2 years and I can't get enough of it. It was a game-changer when I joined an early-stage startup as it allowed us to automate all the manual workflows (involving lots of copy-pasting, file organizing and API calls) and therefore achieve more with our limited resources. I work in Customer Success and Make allows us to provide more and better services to our customer base, without relying on the Tech team. The community is amazing, you'll always find someone to help you.
CONSThe support is really bad, you have to rely 100% on user communities. The documentation is also bad, you have to guess how some modules work and/or find user-made documentation. Therefore the learning curve is a bit steep. I am not a fan of their communication overall, I hated the migration process from Integromat to Make although they try to sell it to you as an awesome experience. From a user perspective, Make is not that much better than Integromat. To sum it up : I love the product but customer service has room for improvement :)
Reason for choosing Make
Make is much more powerful than its competitors, the user experience is better, and at the time it was also much cheaper than Zapier for what we needed to do.
Michael
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Integromat is awesome
Amazing
PROSContinuous updating new modules, reliability of the system. I am able to deploy custom integrations with very little code knowledge and much quicker than the alternative
CONSCan be a little bit time consuming learning how to use. Documentation is not great. I have been informed that they are working hard on documentation.
Reason for choosing Make
Cost, reliability, ease of use once understanding how to use
Reasons for switching to Make
Cost and extra features helped me make the switch
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2023
I Miss Integromat
Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon.
PROSThis platform is super user friendly for those that aren't familiar with coding, and has a ton of features available.
CONSThe customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision.
Reasons for switching to Make
Power Automate is very much not user friendly, and not integrated well with the platforms I use that I need it to integrate with.
Dayhawk
Medical Devices, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
An Amazing Tool for Marketers and Business Automation
Make is simply the best automation tool that connects thousands of cloud and on-premise endpoints through a visual interface. Make helps create intuitive automations, from mundane tasks to complex business processes, which save time and headaches.
CONSInitially, the lack of MS SQL Server triggers seemed like a turnoff. It turns out, there's a better way. Instead of needlessly polling your DB constantly, contacting Make via a simple webhook is much more efficient. What seemed like the only con wasn't a disadvantage at all.
Reason for choosing Make
Workato wasn't very responsive to inquiries. It took multiple emails to get a response. There's no easy way to demo the platform.
Reasons for switching to Make
Notion baught Automate.io and killed it.
Jonathan
Printing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Amazing! Amazing! Amazing!
Since we discovered Integromat, our life is a lot easier. We had hundreds of zaps in Zapier, now, only 3 zaps is remaning... Compared to Zapier, Integromat is a lot faster and easier to build a scenario. No limit on routers, you can easily duplicate modules, easy to troubleshoot and amazing support. Easy to work with http post and webhook, always up and runing, we really love Integromat.
CONSWe love everything. If I have to say something... Would be great to have the flexibility of search/filter items inside the Mapping panel.
Reasons for switching to Make
When you have long zap, it is very hard to work with. Integromat is by far a superior product.
joel
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Integromat - Automation to the next level.
Integromat has hundreds of apps that can be connected and it keeps on growing. They have functions that are not available in other automation apps. The way that you can automate from one trigger is almost endless.
CONSThe interface and functionalities need some learning curve.
Reasons for switching to Make
Integromat has the functionalities that we needed and more.
Favio
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Great way to automatize tedious and repetitive processes
Overall, using Integromat for otherwise repetitive and laborsome chores saves a lot of time and effort to complete, setting up and connecting several apps doesn't require much, but, some help to get them done and automate the whole process requires some reading and video tutorials.
PROSIntegromat it's very simple to use, connecting and setting up any Google app is a breeze, error fixing is very simple saving me a lot of time by just dragging and dropping to connect multiple and complex processes with the user-friendly interface.
CONSSome big platforms require some complexity to set up, and, the help documentation needs to be improved.
Reasons for switching to Make
Pricing and Usability, Integromat beats Zapier hands down.
Vance
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best integration and workflow automation tool
Amazing even during their early Integromat days. They've evolved so much and they are probably one of the most important tools in any of the businesses I've worked with.
PROSCost, features and available integrations are Make's strengths and probably the reason why they are preferred by anyone who knows how to handle webhooks over Zapier (robust but very expensive).
CONSDocumentations for certain obscure integrations can be very weak and not helpful. But they make up with great customer support.
Reason for choosing Make
Cost, features and integrations
Reasons for switching to Make
Cost
Mitchell
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Time To Ditch Zapier
10/10
PROSI started my automation joruney with Zapier but it got crazy expensive very fast. Since switching to Make, I have never looked back. It intergrates with all the apps I need (Shopify, Airtable & Xero) for 1/10 of the price I was paying before. And that was great value vs paying for indiviuals apps. It has helped us scale really fast.
CONSSometimes the connection with Shopify fails and has to be reconnected (once every six weeks). There is also an issue with Xero where the invoices are created Tax Exclusive when they should be Inclusive (this may be an issue with Xero but either way it doesn't work as I would like).
Reason for choosing Make
Cost.
Derek
Verified reviewer
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Powerful and visually pleasing automation tool
This is a versatile platform for automating simple or complex workflows in a secure, elegant and uncomplicated way.
PROSThe visualization it provides of the creation of workflows is very nice. I really like the drag and drop tool that makes it easy to connect applications. It greatly minimizes data loss and avoids errors. The no-code automation it offers, allows the construction of workflows in a simple way. With this platform, repetitive tasks are automated with great simplicity and efficiency.
CONSI found nothing to dislike, it has a very useful and versatile set of capabilities.
Joanna
Verified reviewer
Renewables & Environment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Good for small business
Overall is perfect to reduce the time breach between our leads in social media to the sales team.
PROSAlthough it can be a bit tricky to set up, once you use it, you can't go back, this allowed our small business to automate most of the daily task that we used for sheets from 1 hour to 20 mins, optimize the time of response and arrange better our database.
CONSIs needed to have a test, trial, and error to see actually how it is going to work since different applications have specific details to trigger correctly the information. Took me up to 1 week to set up properly for our needs.
Reasons for switching to Make
Price
David
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed January 2022
Mission critical software
We literally couldn't function as a company without Integromat. We built custom integrations between various software services that allow us to accomplish in 10-20 seconds, which used to take us over an hour. It has been life-changing and worth every single penny we pay.
PROSIntegrates with almost any other piece of software. Robust Facebook support group.
CONSTerrible customer support. Hard to use for a novice, takes a lot of training to figure out.