BookSteam vs Picktime

RATING:

4.7

(100)

BookSteam has 100 reviews and a rating of 4.68 / 5 stars vs Picktime which has 55 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (100)
4.8 (55)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
March 13, 2024
Pros/Cons
  • Pros

  • Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward.
  • I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.
  • Cons

  • There is no way to remove it. Having all classes show on the public calendar.
  • I switched to booksteam from acuity because I wanted my clients to be able to book recurring appointments but most of my clients have complained that their recurring appointments don't usually work.
Read all user reviews
  • Pros

  • It is easy to use and if you have any problems it is very easy to email someone and they will help you.
  • I love that this is free. This is a great way to schedule appointments and allow an online option so customers can go directly and schedule.
  • Cons

  • When you are using the software and particularly in set of time slots there is only the option of drop down menus from which you select the start time.
  • It can be a little confusing when getting started. They also don't offer custom text confirmation/reminders, which would help a lot for people who fail to read their e-mail initial e-mail.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos