All Leadmonk Reviews
1-19 of 19 Reviews
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David
Verified reviewer
Capital Markets, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Leadmonk-Not just a booking tool but a full sales team booking tool
It is easy to use and setup, it works, and it has team functions that make it very easy to setup routing to different teammates as well as tools like round robin routing. Really versatile and easy to use booking solution.
CONSThere is not much to dislike as it does exactly what it says it does.
Reasons for switching to Leadmonk
I like the Leadmonk features for teams and the better mobile experience.
Narender
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Easy on Budget, Super Rich in Features: Amazing Scheduling Solution
After trialing several tools, I was skeptical. Had a small issue in setting up and reached out to support. They were prompt and knowledgable. I made a couple requests for small improvements, they were done within 24 hours. I was ready to use this right away. I have been using it for several weeks now and I see it growing and improving with every update.
PROSEasy to use in setting up account, management and defining availability, connecting calendars, setting up paid appointments, customizing meeting landing pages, reminders and notifications. In case you feel stuck, the support is super fast to help out.
CONSNone so far, it keeps getting better with every update.
Reason for choosing Leadmonk
I was looking for a scheduling solution for my team that is professional, easy to use, affordable, scaleable, has good customer support, can integrate with Microsoft 365 platform with Calendar and MS Teams, and has ability to take paid bookings. Leadmonk was the only tool that checked all boxes for me.
Reasons for switching to Leadmonk
Calendly was becoming expensive for our growing team. I found Leadmonk had better features than Calendly for better pricing structure.
Vendor Response
Hi Narender, Thanks a lot for the positive feedback. We will keep adding advanced features to Leadmonk. Regards, Naveen
Replied November 2022
Wouter
Arts and Crafts, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Good booking system for small Ceramic studio
Ease of integratability in my own website
CONSIf my customers want to come with e.g. 2 people at the same time, there is no option in the widget to book for 2 people at once.
Shane
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Great for new growing bootstrap teams
A robust feature set that allows most use cases that we need for online scheduling for our international team and distributed groups.
CONSHad some issues with setting up some of the integrations, but support was responsive and provided assistance.
Reasons for switching to Leadmonk
Pricing
Dario
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The only scheduling software you need, especially if you have reoccurring appointments!
My experience with Leadmonk has been excellent overall. The software is easy to use and has helped me streamline my scheduling processes significantly.
PROSOne of the aspects I appreciate the most about Leadmonk, besides its user-friendliness, is the remarkable team behind it. They not only welcome feedback but also keep updating the scheduling software regularly. The fact that they have a roadmap is impressive. Recently, they added a bundling feature for recurring sessions, which was one of my most sought-after functionalities. I'm eagerly looking forward to seeing what else they have in store!
CONSTo be honest, I couldn't find any cons with Leadmonk. It has been a great experience using the software, and I'm completely satisfied with its features and performance.
Reason for choosing Leadmonk
Leadmonk stood out to me because of its great customer support and responsiveness to user feedback. The team behind the software is dedicated to making the product better with each release, and their willingness to integreate user suggestions at such a quick rate is impressive.
Samuel
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Leadmonk is the best
I am very happy with my experience with Leadmonk, and I will continue to use it for my business purposes.
PROSI like the simplicity of Leadmonk and the free version as well. The most important feature to me is the ability to collection information about my clients while they are scheduling appointments. This is critical.
CONSThe platform has a very simple look. I would recommend improving the visibility of the platform. Too minimalistic.
Karl
Verified reviewer
Construction, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
As competitive as it gets for entry point into Forms, Scheduling, and Payment Ingetration.
The most competitive application with the amount of feature available. I have searched long and hard to find an app. It's build on a one of the most relevant & responsive architectural stacks available. Built on an excellent software stack (firebase)
CONSIt's a new software so the price reflects that lack of features, customizations. They are responsive though.
Reasons for switching to Leadmonk
Price
Vendor Response
Thanks a lot, Karl for the positive feedback, We will continue adding new features.
Replied August 2022
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
The best appointment scheduling tool I have ever used!
The UI/UX is very good, overall very easy to use tool.
CONSThere is nothing that I didnt like about Leadmonk. The [sensitive content hidden] is very receptive on any feedback.
Neethu
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Very easy to use product
Overall the experience was good. Customer support was great and resolved most of my questions very quickly
PROSLeadmonk was easy to setup and gave me all the features needed to connect and coordinate with our vendors and also to inteview
CONSall the features are good and new features are added at good rate. I am waiting for integration with salesforce which is expected soon
Calvin
Verified reviewer
Education Management, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Workflow Automation Online Booking Tool
Overall it has been a great experience using Leadmonk. Helping setup booking meetings for my clients has been much easier than other tools.
PROSWhat separates Leadmonk from the rest is it's workflow automation. Other booking tools is a headache to setup custom email/sms notifications. I want to notificy my clients when a booking is made and give several reminders with links to important documents and then send a thank you survey after our meeting. Different meeting types need to have different notifications. Leadmonk takes care of that! Also, their customer service is top notch!
CONSNo real cons, just waiting for Pabbly integration.
Ashok
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
best piece of software at best price
satisfying
PROSThese guys are very professional. Especially their customer service is best
CONSit make your scheduling easy, I dont have to phone everyone to book any session.A text link all it takes...super easy
Reason for choosing Leadmonk
its cheap, do everything what expensive software can do..and very consistent too
Nakul
Financial Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Amazing if you have a problem with managing your meetings
Great for people who have trouble managing their calendars and meetings
PROSPricing, group bookings, and just general ease of use
CONSInterface can be improved a bit and made a bit classier
Reasons for switching to Leadmonk
Price and ease of use
Vendor Response
Thanks, Nakul for your positive review. We will certainly work on improving the UX.
Replied September 2022
Kevin
Online Media, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
It's as though they had the customer in mind when they designed it! Imagine that!
Keep my frustration factor down to nothing. Makes it so easy to set up schedule for my podcast guest. Get's the job done in a fine and seamless way.
PROSSimple put, the ease of use. I tried so many others that only frustrated me, couldn't find my way around or know what's up or down. With leadmonk I was quickly up and running. Truly a user-friendly tool and product.
CONSReally can't think of anything. Perhaps only that it's too much of a secret.
Reason for choosing Leadmonk
Ease of use, while getting the job done well.
Reasons for switching to Leadmonk
Pure frustration of the others.
Akhil
Semiconductors, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Best scheduling software with plenty of customization options
Great scheduling software that does almost all you expect from premium service, at a affordable pricing
PROSAll your scheduling and meeting needs in one place, easy and clean user interface, economical connects to multiple calenders
CONSMobile App needs little more refinement
Asterios
Music, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great software to replace many others
Fast, reliable, easy to use, UI is fast to learn.
CONSCopy/paste of times. I think that the problem was fixed though.
Sabrina
Photography, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Easy to use and time saver!
Makes my life so much easier and easy to use for my clients too
PROSEasy to use and set up, love that you can custom the url link and it makes my life SO much easier to send a link to the client so that they can select they preferred day and time rather than me trying to figure out a time that works for both of us
CONSLooking forward to connect iCal which is coming soon, would love the option to add unavailable time for a specific day rather than just the full day
Vendor Response
Thanks a lot Sabrina for your positive feedback.
Replied August 2023
Varun
Information Technology and Services, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Say bye bye to Calendly
It's been great watching this product grow exponentially from the get go.
PROSThe whatsapp integration is a very cool feature that I could not find with other providers.
CONSNot too many of my customers know about the product so they initially thought that it was a suspicious link. Once they started using it, that perception changed to delight.
Reasons for switching to Leadmonk
The Lead monk team were more open to feedback and act fast on customization requests.
Vendor Response
Thanks a lot, Varun for the positive review and encouraging words.
Replied May 2022
Andrew
Education Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Good general purpose booking software
We use the software for booking events and parent/teacher meetings
PROSThe software integrates easily with our existing calendar system (Google Workspace).Invitations can be distributed to end users as a link - either on our website or emailed out. When emailing the link, we can prefill customer details by embedding data in the url, saving customers time and effort.There is considerable flexibility for different meeting types, which is important for our needs, as we use it both for one-on-one teacher/parent appointments and for scheduling group meetings.The notification and workflow templates are a powerful tool for reminding meeting participants and notifying them of schedule changes. This is a feature we plan to use more in the future.
CONSThe software is fairly new, so still developing and maturing.
Nakul
Computer Software, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great product to manage you meetings
I am very happy with Leadmonk and continue to refer it people and use it myself
PROSBefore leadmonk i had to schedule all my meetings manually and essentially be my own secretary. Leadmonk's automated scheduling have helped me a lot in making my life better.
CONSNothing much in particular. I would love if they can accept Paypal as well.