All Timerise Reviews

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User Profile

Jonathan

Verified reviewer

Education Management, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

an excellent product - if you get what it is about and know/are willing to learn how to use it

One thing I was very impressed with was the response time of the support from the developer, although whilst it has been very rapid, I have yet to see the developments take place that I suggested. I recognise it is still in the process of development, so I am not too concerned at this stage.A developers roadmap I did not see, but I think this needs to be highlighted of course to people who use it - really obviously. There's a huge amount of potential here for that.

PROS

Well, I do not know anything like it to be honest, but now I do know and have it (and I might not have realised except that I was going through all the calendar type tools, frustrated with basically everything I have

CONS

Multi-factor authentication, I believe, is essential with a tool like this from Day 1 so I add that here to highlight the issue. I with customer names and appointment details, notes and so on, that has to be a priority area for development.I think it should be fairly easy to build some pre-made set ups of the connections/integrations through GraphQL, and maybe a community for the users to do this sort of thing, with a degree of curation for security (i.e. open source expectation, and collaboration with graphql.security (or some similar group) would be really useful (yep, I'm big into the security side of things), starting with a first template using the connectors with that would be a great start. I would also think that it would be great if the tool could also operate as a non-headless tool. Yes, I got it for headless operation, but I find it a bit annoying switching to another thing for standard scheduling and then back to this to set up that. I am sure there must be some self-referential function that can be built in to make the tool usable with...itself!

Reason for choosing Timerise

It is a headless scheduling/calendar application, meaning you are able to use the integration via GraphQL (they point you to [apollographql.com] which has clear guidance on how to use it, but it does take time to learn and skill to do it). I chose it as I have plenty of other non-headless, standard tools, and none of them have the functionality, plus this was much more cost effective and powerful a tool.

User Profile

Frank

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Easy to use and clear booking program

I can also recommend this program for German customers, since this program is programmed in Europe and is subject to the European data protection regulations (GDPR/DSGVO). If an error occurs somewhere, simply write to customer service immediately via the internal messenger. I have great confidence in the software and a good feeling. I'm comfortable with Timerise.

PROS

I do 12 seminars a year with around 8-20 participants. It is therefore important that an event can be booked by several participants and at the same time it must not be overbooked. Customers must also be able to register with several people. This is exactly what Timerise offers me. I can even enable customers to see how many places are still available. The booking page is quick and easy to set up, and has a clean, elegant and modern design. Among other things, Timerise also offers creative freedom for the booking pages (open source via Github), but I haven't used that yet. The only thing that matters to me is that it's easy to program. And that works great. All important information about my seminar appears on the landing page. The booking process is easy to create and easy for customers to book too. I got good feedback there. An important function is the booking of individual sessions with fixed times to choose from. I have already tested this and it works perfectly. After the booking, a confirmation email is sent immediately, where the customer still has to confirm the booking with a click. From the final confirmation e-mail, the customer can go directly to the booking with a click and independently check, change or cancel it. If a customer forgets to confirm the booking within 10 minutes, it will be canceled automatically. Nevertheless, in the booking list, I can see the booking and contact the customer to check if he just forgot to confirm the mail.

CONS

There was a major software update once and after that I was no longer able to see and select my bookings on the landing page. I contacted customer support and the issue was resolved immediately. I didn't have to do anything else. And they explained to me why this happened. Since then everything has been stable and error-free. The customer support is very friendly, listens carefully and takes care of the solution immediately. I'm from Germany, and at first the umlauts couldn't be displayed correctly. The wonderful customer service then reformatted it for me and since then the umlauts in the mails have appeared perfectly. Since then, Timerise has been perfect for me and my needs.

Vendor Response

Thank you so much for sharing your opinion, Frank. We have been working together for some time now and I am happy that we can provide new things for you :)

Replied September 2023

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Not really like anything else

Solved perfectly my need as an alternative to calendly for booking business calls. Smooth experience in learning how it works.

PROS

API-driven approach, not tied to a specific videoconferencing provider.

CONS

Not yet fully multilanguage, so notifications have to be rewritten.

Reason for choosing Timerise

Price, better feature fit

Vendor Response

Thank you so much! We're glad you're cover your use case with Timerise. There's lots more to come!

Replied September 2023

Anton

Education Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The best Calendar booking service by far!

PROS

It is the customization of the service. You can achieve literally almost anything you can imagine. However, what truly WON me as their customer is the customer service I have been provided from DAY 1 until now. The dedication and service provided by Peter has just been immense. This is how you run a business and this is how you achieve 100% satisfaction rate!

CONS

As a new product they do lack some explanations, which could be crucial when you want to organize it all on your own. However, all that small trouble gets resolved in seconds when you ask about it in the chat! Peter is always spot ON and sheds light on anything, which might not be clear.

Reason for choosing Timerise

The customization - simple as that.

Reasons for switching to Timerise

I needed additional settings, which would make my work seamless. I've tried a lot of products, which were either too expensive or just did not do what I needed, then I found Timerise!

Vendor Response

Thank you so much, Anton! I'm glad you're enjoying Timerise.

Replied September 2023

User Profile

Krzysztof

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Simple and quick delivery of value

PROS

Quick and easy implementation. We needed a few features that were missing initially, but they were implemented very quickly. Great contact with the support.

CONS

In the initial phase of the implementation, we encountered minor errors, but they were quickly resolved.

Vendor Response

Thank you for an honest opinion, Krzysztof! ❤️

Replied September 2023

User Profile

Mateusz

Verified reviewer

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

headless is the king

PROS

seamless and stable integration with the current stack

CONS

I missed more interactive examples of code usage but I don't treat it as a big cons

Vendor Response

Thank you for your review. We also think that going headless in bookings is the best solution for those who want customization on a whole other level.

Replied September 2023

Yurii

Government Relations, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Very good experience

Quite a positive experience

PROS

Full understanding of the issue iand priorities, quick reaction to solving the problems

CONS

Sometime glitches had place, but not sure whose fault was taht

Vendor Response

Thank you, Yuri. We're happy we could help in your case. All the best!

Replied September 2023

Marco

Information Technology and Services, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

A very nice product to use

PROS

I was searching for a tool to simplify the process to contact me for my clients. With an easy setup I have slots and my workflow is not interrupted anymore with continous calls.

CONS

It's something I admit I have to study better but some API calls are difficult to me.

Vendor Response

We're very happy you find Timerise useful, Marco. Cheers!

Replied September 2023

Julie

Cosmetics, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

Online booking solution for ou Spa and events

PROS

The very reactive support to create a personnalized solution: integration of customized emails, personnalized fields, technical issues solved quickly. Backoffice very user friendly.

CONS

Emails notification that are sometimes not received by client, the absence of a global calendar view

Reasons for switching to Timerise

Reactive customer support

Vendor Response

Hi Julie, thank you for your review. We have already resolved the issue with notifications! ✅

Replied October 2023

Anonymous

2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

New on platform

So far looks good

PROS

The capacity to personalize and include logoWhite Label

CONS

There is no good tutorial on how to use it and examples

Reason for choosing Timerise

Price

Vendor Response

Thank you for your review! New Help Center is now available at https://intercom.help/timerise. I hope you'll find this useful. Cheers!

Replied September 2023

User Profile

Jornes

Verified reviewer

Furniture, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Timerise is the go-to tool for my booking solution.

As a cabinet designer, I always need to meet my customers by appointment. Previously, I always called and checked with customers for appointment confirmation. With Timerise, I can send them a link so the customer can choose the preferred date and time. Most importantly, Timerise detected the events in the Calendar I had previously created. Then the timeslot on Timerise will avoid overbooking and take that slot as occupied. Great work!

PROS

I like the User Interface, User Experience, the features inside it and the support provided by Peter.

CONS

The booking limit. Nothing else I dislike so far.

Vendor Response

Thank you for your kind words, Jornes! We're glad Timerise is useful to you.

Replied September 2023

Sz

Internet, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Decent app for scheduling

PROS

It was easy to set up and start using for scheduling the appointments.

CONS

The integration with my calendar did not work immediately - the sync required additional setup.

Vendor Response

Thank you very much! We're glad you're enjoying Timerise. We will work on the integration to improve it!

Replied October 2023

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

my review

My overall experience is good, seriously

PROS

easiest booking tool i have ever use, nice

CONS

very helpful application for my business

Vendor Response

We're happy Timerise is helping to solve your problems. Cheers!

Replied September 2023

Sharon

Computer Software, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed May 2023

A bit basic for a headless solution

PROS

Easy to understand developer documentation

CONS

Multiple missing features. The product is a bit immature as an headless solution

Vendor Response

Thank you for your honest review. We're updating the product on daily basis, so you might like us more now :) All the best!

Replied September 2023

Patrycja

Information Technology and Services, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great product!

PROS

Timerise is easy to use and has great customization possibilities. Additionally, the product support is outstanding.

CONS

So far, there's nothing I don't like.

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