All Otter Reviews
1-14 of 14 Reviews
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Mariah
Graphic Design, 1 employee
Used less than 12 months
OVERALL RATING:
4
Reviewed March 2022
A great option for quick video transcription
Brian
Internet, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2022
Just An Otter Speech-to-Text Tool
It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.
PROSIt was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.
CONSFor some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.
Reason for choosing Otter
The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech.
Reasons for switching to Otter
The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech.
Alexander
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
It's good...
It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.
PROSIt connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it.
CONSThe bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client.
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed April 2022
Otter review
Ease of use, very functional for meeting minutes
CONSDoesn’t always pick up the conversation clearly
Courtney
Professional Training & Coaching, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Speak Your Piece and Let Otter Do the Heavy Lifting
Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I've used.
PROSIt's ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter.
CONSCan't do a good search for older files, or much with video, on the lower tier plans.
Reason for choosing Otter
Better speech recognition and Transcription
Luis
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Otter: Easy to Use Middlemarket English Transcription
Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription.
PROSOtter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages.
CONSOtter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it.
Reason for choosing Otter
We started by using Otter and Fireflies, but many of my teammates have since used Fathom and Airgram as their primary, relegating Otter to benchwarmer status.
Julio
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed January 2024
Help for Video Calls without taking notes
Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan.
PROSI normally have about 10 to 15 meetings a week and before using order I actually had a notebook for each call, forgot most of the data that I had to write within the meeting but at the end I used Otter, and completely relied on the transcription software
CONSI find that sometimes it does not transcribe words perfectly well, and when you go back, it's hard to actually know what the person was talking about. It has improved, though.
Zaiba
Verified reviewer
Internet, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
One of the Best Transcription Softwares
One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book.
PROS1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings.
CONS1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.
Caroline
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Makes capturing meetings a breeze
Really impressed. Would never go back to regular note-taking.
PROSNote-taking and detail is critical in my line of work, and Otter helps me and my team accurately collect and capture information. It's made life so much easier.
CONSSometimes it's inaccurate – but that is easily resolved by playing back the recording and the timestamps feature solves any mistakes quickly.
Henning
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2023
Accurate Transcription of Selected Calls of 60+ Minutes
Accurate transcriptions are key for us.
PROSThe transcript is very accurate, rarely any need for a manual correction.
CONSOffers way more features than we actually need and use.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2023
Otter.ai – the time saver
Brilliant. The ease of transcribing my voice notes into text is outstanding.
PROSusing the mobile app I can transcribe notes on the go. I do this often when I'm on the mountain walking the dogs. :-)
CONSThe transcribed text sometimes gets bunched together. This is by no means a serious issue as it takes little time to reformat the text.
Christopher
Verified reviewer
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Great note taking.
The product is great, it takes notes whether I am on the call or not and summarizes them by topic. I often use the transcriptions to reference notes from a meeting or those that I missed.
CONSLimited time recording - I believe only 30-45 minutes. Maybe since we're on the trial version.
Zack
Financial Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed March 2024
Quick and easy transcription
Otter's transcripts were fast, accurate, and easy to export to other systems.
CONSIt was too expensive to upgrade compared to other similar offerings.
Beatrice
Verified reviewer
Management Consulting, 1 employee
OVERALL RATING:
2
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
There are better transcribers out there
For a free version, there are far better call transcribers, even paid versions. If you have to worry if there will be missing parts and frequently incorrectly transcribed words, it makes the use of it void.
PROSIt was easy to link up to Zoom and read through the transcription.
CONSThe transcriptions that were given were often cut off and incorrect, so having to go over them again, including the summary made using Otter void. At least the free version.