All Pallyy Reviews
1-25 of 25 Reviews
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Justyna
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best social media scheduler for agencies and social media managers!
I love using Pallyy to manage my own and my clients' social media accounts. I find it very helpful to be able to schedule to different platforms and have everything I need in one place. The customer service from [SENSITIVE CONTENT] is excellent, he's always been very helpful and quick to respond. I also like the fact that there are new updates and better features added, so it shows that this software is trying to give the best features to its users.
PROSI love how visually pleasing the dashboard is and how easy it is to create notes, drafts and schedule the content.
CONSEverything has been great so far, one thing that would be great if there were an option to input link audio into the video content (seen this feature on competitors page).
Reasons for switching to Pallyy
Better quality and value for money
Vendor Response
Thank you for the review Justyna! We'll reach out via email about the audio/video feature you would like to see :)
Replied July 2022
Mary
Market Research, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A GAMECHANGER in social media content management!
Having everything in ONE place. Having STELLAR support from [SENSITIVE CONTENT] and the team when we have any feature requests/wishes/presumably unattainable dreams! :) The transparency in the Pallyy roadmap and the openness to change and receptiveness to "complaints." The HUMAN experience vs. a "we'll get back to you in 48 hours" (and then NOT get back to you at all) experience.
PROSAll of the different views (grid, list, calendar, board, table, month, week) are incredible because different teammates have different working styles. Some times call for a visual review and others call for a more detailed view. This caters to all.
CONSThe fact that more people don't know about it. The fact that it wasn't around sooner. The fact that there isn't an app...YET!
Reason for choosing Pallyy
We always had plans of sticking with Planoly, because we thought it was the absolute best we could get. It's great, but there were some things lacking and recently the systems have been down a lot which means posts don't go out, post go out in duplicates, team members get frustrated, paying for a product that doesn't work, and most of all, clients receiving a less than stellar experience from us.
Reasons for switching to Pallyy
Honestly, nearly ALL of the other platforms did not seem like they had a human customer service experience. All the canned responses and also lack of responses.
Vendor Response
Hey Mary, Wow, what can we say - thanks so much for the amazing review! We're so glad that it's helping you & your team manage your social media content. We've enjoyed working with you so far, and your suggestions have been great for our overall service - so thank you again. We look forward to working together more in the future :) Cheers
Replied November 2022
Kev
Publishing, 1 employee
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Plain ignorance
Nine versions of the picture, and still the same response. Glad I didn't spend money on this place. 0 of 5 stars.
PROSThe best I could say, was easy to upload the picture.
CONSThe picture was of 5 people dressed in colored leather jackets, each hair color and style different, and so was the skin tones. Answer the sight gave me. "The image is a group of people wearing clothing."
Candy
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good, growing software
Pallyy has been such a boon for me. I'm the sole manager of more than a dozen social media accounts, and being able to schedule things across multiple channels while customizing for each is such a time-saver.
PROSPallyy is easy to use, and has a good range of features for the price point. It's easy to integrate with social media accounts, and the Canva integration is a solid feature. It tells you when there's an error message, and unlike many softwares (looking at you, Facebook) it tells you *why* there is an error and how to fix it. Easy peasy. We manage multiple accounts for multiple stores, and Pallyy has made my life much easier. I also appreciate that Pallyy accepts user ideas and is constantly adding new features without constantly jacking up its prices. There are occasional outages or glitches, but Pallyy is great about communicating those issues and they're always resolved quickly. It's exactly what I need: a clean, useable software that just works the way it says it will. Thank you.
CONSIt would be cool if there were a more robust content calendar feature, where I could plug in things that I've scheduled but had to schedule from elsewhere (links to FB, etc.). It also would be great if we could post to more than one Google Business Profile from each social set.
Reason for choosing Pallyy
Price point
Reasons for switching to Pallyy
We were using the free versions, and were limited in functionality. In comparing prices to features, Pallyy seemed like a better value. Still feel that way.
Vendor Response
Wow, thanks so much Candy! We'd love to discuss the content calendar & additional google profiles ideas, we'll reach out via email. Thanks again!
Replied July 2022
Sue
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The clever social media tool
Before signing up with Pallyy, I told them it was a problem that I couldn't include alt text for images. Vision impaired users wouldn't be able to 'see' the posts. They agreed, and got the feature released within a few days!
PROSThe combined inbox is the most useful tool for me. This brings together comments and messages across all channels. I use Pallyy's automations to manage our busy inbox, so I spend my time dealing with the important stuff.
CONSWhen I schedule a post across multiple channels, I can customise the post, but not the schedule. In future, I'd like to be able to post at different times on different channels.
Reason for choosing Pallyy
Pallyy's low price point made it an easy decision. We did a trial and it had all the features of the major platforms, but at a price that was manageable for not-for-profits. How they implement new features based on user feedback is really compelling too.
Reasons for switching to Pallyy
There were a number of issues with Hootsuite, including an outage at a critical moment for us. The costs were high, the service low.
Shellie
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The best scheduling product yet!
This platform is reliable and has so many features, you can schedule content in multiple ways across multiple platforms, manage content in branded folders, share calendars with clients with a smooth transition, it is the perfect social media management tool!
PROSThis product has it all from scheduling, content management, reporting, branded bio links, their are heaps of customisations available, customer service is fantastic, features are continually updated and continues to get better and better! My team and I could not be more satisfied with this product!
CONSThere isn't really anything I don't like.
Reason for choosing Pallyy
The platform was aesthetically pleasing and the user experience like no other. My team and my clients absolutely love the features and the ease of the experience. Customer support is also 10/10 no long wait times and very attentive service.
Reasons for switching to Pallyy
The program was becoming rather glitchy and erroring out when I added multiplue clients to the platform.
Vendor Response
Thanks Shellie, we're so happy you like it!
Replied June 2022
Mike
Restaurants, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Pally, eveyone is sleeping on it but this is the best out there for restaurants especially
I love it, this is the first social Scheduler I love
PROSPally is very affordable but also the best, I can have individual store GM's have access only to their socials and pull from the bank of content not for 300 a month extra but just 30, its practical and solid.
CONSthe app is not there yet, and I can't drag and drop photos into pally, upload is a few more clicks but that's fine
Reason for choosing Pallyy
price and workflow and having google my business involved
Reasons for switching to Pallyy
Ease of use for teams and price
Celeste
Non-Profit Organization Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Everyone should be talking about Pally!
I got the Sweet taste of having a auto poster when they didn't start charging an arm and a leg for them. I missed them so much!Budget friendly and excellent customer service when I had a question
PROSNot only do I not have to get up at 4:00 a.m. anymore, since I live in Oregon and I'm on the last time zone, I can schedule weeks out. If you're a content creator, you know how important timing and scheduling is, and this takes both of those out of the equation.I went with HootSuite at first, and then they started charging ridiculous numbers. Not only is it WAY less expensive, but Pallyy has more features. They also work directly with Instagram so your posts aren't going to get flagged ( even if you don't go with Pallyy , check to make sure the company you do go with, works with Instagram !)
CONSI mean you can make your service free XD everything works fine on my end
Reasons for switching to Pallyy
This costs way less and does just about the same thing. Your customer service made me stay
Vendor Response
Hey Celeste, Haha, we're happy you can now sleep in! We love what you're doing and are happy to help in any way we can. Cheers
Replied November 2022
Carla
Textiles, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
The best tool!
Great so far! I love it.
PROSEverything! So many features and for such good price. I can't stop recommending Pallyy to all my fellow marketing/social media professionals. I had worked with Hootsuite previously with other companies but I wouldn't go back!
CONSNothing! But if I reaaaally had to say something, I miss the possibility of scheduling PDFs for LinkedIn, there's only photos and videos.
Reason for choosing Pallyy
The price and how satisfied people sounded via the reviews!
Reasons for switching to Pallyy
When I started at this company, I did a bit of research on accessible alternatives. It's a small company so the budget is not huge. I saw many people complimenting Pallyy and decided to start the free trial. After a couple of days, I already loved it!
Melle
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2022
Promising Software....Sort of.
I really love this software, so much so that we've recommended it consistently for the last few months, to pretty much everyone. If you're an agency or in a space where you're ready to take the plunge and purchase software, then this is cool and the price point is right (especially for unlimited postings). The bugs are a bit of an issue and when you need immediate help , you won't get it during work hours because the company is based in Australia, but still the software is bordering on best in class.That said, if you need to start with a free account (or would like to), I'd avoid the entire complicated mess that is their free account system. Their customer service seems confused about how the free posts are awarded (some clients were told at the first of each month, some were told when a post became 30 days old and some where told both in different conversations). In the end it appears that their 15 posts work on a "rolling" system, meaning that you don't get a new bank of posts every month but rather a single post here or there as your posts age out by 30 days, which is not only confusing but incredibly useless. In the end, I love the software itself, the customer service is inconsistent, the free accounts are a nightmare, and things are a little buggy yet, but the software is head and shoulders above most of the others out there.
PROSPallyy offers some really nice features that other's don't. The google business integration is a nice touch. I love the scheduling interface and the ability to schedule reels and more advanced post types. The hashtag storage is ultra easy to use as well.
CONSThe customer service isn't great. It's also fairly buggy, being relatively new. There are a lot of uploading and posting errors, but in fairness the frequency seems to be reducing. You also can't control the posting times for multiple channels, which means a lot of double entry and the free account is useless.
Vendor Response
Hey Melle, Thanks for the honest review! In relation to the free plan, we hear you and are working on changing how it works. We're going to remove the "rolling 30 day window" and change it so it resets monthly - as that seems like the best way. Sorry to hear you're not happy with the customer service - but we do usually respond within 20 minutes during our office hours here in Australia. We're going to reach out to you now to see if there's anything else we can help with. Cheers!
Replied November 2022
Jon
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2023
Pallyy fulfills my needs.
Very good. Having tried several competitors that where more expensive I felt that Pallyy was great for a one man organisation. Allows me to weekly schedule video and image posts across channels.
PROSClear scheduling view. Easy to schedule. Copy copy across channels.
CONSAndroid app really doesn't add much value.
Reason for choosing Pallyy
Price and capability. Really scheduling and automation.
Reasons for switching to Pallyy
SocialPilot I felt was very unclear what I had scheduled. Caused me to make mistakes. Expensive for what it was.Later I liked but same capability as Pallyy for a higher price.
Rebecca
Civil Engineering, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Pally is a great Social Media/Content creation tool
I have nothing but great things to say about Pallyy. They are user friendly, simple to use product; I use the product in the most basic of ways, but still recieve a fantastic level of service when I run into an issue.
PROSTheir customer service is second to none, quick to reply, and always have a solution or fix when you need it. The overall set up is super user friendly, and is a pleasure to use.
CONSThere are some little issues, like checking images are correct for posting, especially on single image posts for Instagram. Otherwise I love it.
Reason for choosing Pallyy
They have LinkedIn as a part of their scheduling, and their price point.
Anna Marie
Import and Export, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Love Pallyy!
Love, love and would not go back to our previously used Later.
PROSEasy to use, everything works as it should and it is very understandable.
CONSThere is no working app for iPhone - would love to be able to add to the media library directly from my phone
Reasons for switching to Pallyy
Price - later was so expensive and overall messy. No separate media libraries for the different media accounts.
Elizabeth
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing Bang for Your Buck
Super happy with the product.
PROSIt organizes all of my client's google listing and every other social media platform for ease of access.
CONSI can't think of anything. It's been great for a few months so far.
Reason for choosing Pallyy
Great support, affordable, amazing features.
Reasons for switching to Pallyy
Later is too expensive. Hootesuite is meh.
Shelby
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
I'll only be using Pallyy from here on out...
I love the ease of use of Pallyy! Creation is easy, analytics are right at your finger tips and the updates keep everything current.
CONSBeing able to click directly on the "best time to post" to create content is a feature I am looking forward too.
Vendor Response
Thanks for the support Shelby! Also, we do have a best time to post feature. Just go to your calendar, click "settings" and then "Best time to post" and you can see the breakdown by day/time!
Replied April 2022
Marta
Verified reviewer
Internet, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A great discovery for our agency.
We are very happy and the customer support is great.
PROSIts price is very reasonable, unlike other tools with the same characteristics. It allows us to have all our clients' social networks on the same panel, control and manage them in a very intuitive way. The calendar helps us order and plan all customer campaigns. And it is saving us a lot of work and effort as Social Media Managers and Community Management.
CONSWe would like them to add the option to share on Telegram and Youtube too. As well as personal Instagram profiles. If they add that, it will be the definitive and perfect tool, in all aspects.
Lea
Photography, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Pallyy--great value for the money
It's easy to create postings and to schedule them to go out. One post can hit all my social feeds with the click of just a few buttons and GOOGLE is included! That's a game changer--all sorts of people find me through Google and being able to update to it along with Facebook and Instagram is priceless to me.
CONSI wish there were a few more tutorials on getting it going but once I got into it I found it was pretty intuitive.
Reason for choosing Pallyy
Pallyy is simple enough to use, has automated features that make posting easy and integrates with Google my Business which is what sold me on Pallyy--at the time I signed up it was the only service offering Google media feed.
Maria
Verified reviewer
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Very easy and reliable
Super easy to schedule posts on all social media platforms at once and even transfer the same posts to other groups. I love how I always get a notification when something breaks right away so I never miss a post. The AI feature is helpful for creating that engaging post with minimal thought.
CONSI would like it to connect to more social platforms.
Jeff
Design, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
So far so good!
Continuing to evaluate, but so far the ease of posting is very nice. We also love the grid view for planning instagram.
CONSNo cons to report yet. If I had to pick something, maybe the price considering we are only using it for 1 platform.
Vendor Response
Hey Jeff, Thanks for the review. I'm glad you're liking the grid view, it's one of my personal favourites! Cheers
Replied November 2022
Mariah
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
Pally for small Non - Profits
I like that it works with ease to post and follow the guidelines of all social platforms. It nis the perfect central hub for us.
CONSI have gotten a few failed to post notifications when it has indeed posted.
Nathalie
Architecture & Planning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2022
Upload
The automatic posting is working really well
CONSThe constant uploading problems when uploading pictures
Vendor Response
Thanks for the review Nathalie! We have spoken to you via email and resolved your issues with uploading. Let us know if there's anything else we can help with.
Replied July 2022
Florence
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Onbrand
Amazing !!
PROSI like how easy it is and how clients can comment without me having to explain it to thwm
CONSWould love an app! It doesn’t work so well on phone
Reasons for switching to Pallyy
Switched from later and pls only
Vendor Response
Thanks Flo!
Replied June 2022
Torsten
Sports, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed November 2023
Too expensive compared to others
As a non-profit, it's way too expensive for what you get.
PROSScheduling Instagram's posts was really the only plus,
CONSHashtags dont save. People to tag dont save (if you want to tag them a few times). Uploading to stories never worked.
James
Verified reviewer
Events Services, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Fantastic Software
Fantastic!
PROSIt's easy to use and great value. Support is prompt and excellent.
CONSNone. Please see the comments above in the pros
Reason for choosing Pallyy
Value, ease of use, pre-purchase support was fantastic
Reasons for switching to Pallyy
They changed what could be done on my account, and changed the fee. Really downgraded everything for the money being charged.
Vendor Response
Hey James, Thanks for leaving us a great review! If there's anything we can do, feel free to reach out via our live chat. Cheers
Replied November 2022
Irin
Verified reviewer
Hospital & Health Care, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Absolutely amazing
Overall, my experience has been nothing but great.
PROSSaves me a lot of time. I spend a couple days creating and scheduling posts and I am done for months in advance. Makes life a lot easier.
CONSNothing. Everything has been great thus far.
Reasons for switching to Pallyy
couldn't schedule on google.
Vendor Response
So happy to hear it's saving you time, that's our goal! Thanks for the review Irin.
Replied July 2022