I found Zencastr when I launched my podcast, it has been the best solution to record my episodes with guests. Been using it for almost two years and when I needed support (a couple of times) their team replied so quickly. Zencastr recently launched their own hosting, this will make the process of creating ans sharing content even easier.

Easy to use Inviting guest with a click Internal chat Video recording for free Save your files directly on your cloud

I wish the platform could work on mobile but I understand this may be a technical challenge.

It's a very likely tool for everyone involved in remote education, podcasting and/lacks of expensive recording gear or technical resources.

No installation required. It's a very clear workflow for the podcast makers. Multitrack recording of participants.

Some small computer cameras tend to be seen a little blurry or slow movement. Not possible to change the audio source device once the recording has started.

Customer service was terrible because of the Zencastr Customer Support Manager [sensitive content hidden]

Zencastr was a great podcast hosting site being that it was free, I could do it remotely with my guests and the recordings recorded seperate audio channels.

The customer service was extremely unhelpful and the #1 reason I will not continue with Zencastr as a podcast platform. I was recording a series of podcast episodes over a couple of months and did not understand that all recordings needed to be downloaded within 31 days. Once I realized this I spoke to customer service and asked for a reprieve on this as it only was an issue with one 5 minute podcast episode. I was repeatedly told by [sensitive content hidden] the manager of Zencastr support that she couldnt help me unless I upgraded my account. Thata was one of the worst responses I've heard from customer service to resolving an issue that they can'y help unless I give them money. I gave them multiple warnings that I will leave Zencastr for a competitor and write this review if my problem is not resolved. [sensitive content hidden] response was"...wish you the best of luck in your podcasting journey!". Why would I want to move forward with a company that has customer service that refuses to help?

What's not to like about Zencastr??? It has a clean and intuitive interface, it makes inviting people to join you for a remote recording as easy as copying, pasting and sharing a link, and it makes sure that none of your recordings get lost thanks to its automated back-up integration with the likes of Google Drive and Dropbox. The automated post production is huge, especially if you wouldn't like to end up down the audio editing rabbit hole, and the soundboard is solid enough to let you do the majority of the editing your podcast content is probably going to need. Being able to add footnotes and comments is a nice plus, and the video recording side of things can really transform Zencastr into the ultimate platform to record your audio and video content remotely.

I have to be honest, it's really difficult to find something I don't like about Zencastr. I have other of some people having had some small issues depending on the web browser they were using but that hasn't been the case for me. Perhaps, having a mobile app to be able to do even just some of the things (e.g. like managing and sharing files) could be handy

Completely changed my attitude towards recording for the podcast

Recordings are flawless, having video options now is great, in over 2 years have only once had an issue with final product. Allows for much flexibility for my podcast production and takes all the hassle out of inviting guests to the show.

There's very little I don't like, the only thing that could improve is enabling a second account to download the audio instead of having to log into the main account (which kicks my co-host on recording nights if I forgot to log out after pulling audio).