All Zencastr Reviews

1-14 of 14 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Miguel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Zencastr is all you need to start your podcast

I found Zencastr when I launched my podcast, it has been the best solution to record my episodes with guests. Been using it for almost two years and when I needed support (a couple of times) their team replied so quickly. Zencastr recently launched their own hosting, this will make the process of creating ans sharing content even easier.

PROS

Easy to use Inviting guest with a click Internal chat Video recording for free Save your files directly on your cloud

CONS

I wish the platform could work on mobile but I understand this may be a technical challenge.

Alejandro

Music, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Zencastr, The future podcast for everyone today!

It's a very likely tool for everyone involved in remote education, podcasting and/lacks of expensive recording gear or technical resources.

PROS

No installation required. It's a very clear workflow for the podcast makers. Multitrack recording of participants.

CONS

Some small computer cameras tend to be seen a little blurry or slow movement. Not possible to change the audio source device once the recording has started.

Reason for choosing Zencastr

Because it is clearly made to achieve a good audio quality, allowing you to have multitrack recording and download, instead of other meeting platforms. Zoom is great for meetings, but the audio capabilities of Zencastr and the very easy setup makes it perfect for the podcasting job.

Reasons for switching to Zencastr

It allows to make a multitrack recording of participants

Chad

Information Technology and Services, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

My Review

Customer service was terrible because of the Zencastr Customer Support Manager [sensitive content hidden]

PROS

Zencastr was a great podcast hosting site being that it was free, I could do it remotely with my guests and the recordings recorded seperate audio channels.

CONS

The customer service was extremely unhelpful and the #1 reason I will not continue with Zencastr as a podcast platform. I was recording a series of podcast episodes over a couple of months and did not understand that all recordings needed to be downloaded within 31 days. Once I realized this I spoke to customer service and asked for a reprieve on this as it only was an issue with one 5 minute podcast episode. I was repeatedly told by [sensitive content hidden] the manager of Zencastr support that she couldnt help me unless I upgraded my account. Thata was one of the worst responses I've heard from customer service to resolving an issue that they can'y help unless I give them money. I gave them multiple warnings that I will leave Zencastr for a competitor and write this review if my problem is not resolved. [sensitive content hidden] response was"...wish you the best of luck in your podcasting journey!". Why would I want to move forward with a company that has customer service that refuses to help?

Reason for choosing Zencastr

It was free ... ... ... ... ... ... ... ...

Riccardo

Arts and Crafts, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

After signing up for this, you won't need anything else to record your audio or video content

PROS

What's not to like about Zencastr??? It has a clean and intuitive interface, it makes inviting people to join you for a remote recording as easy as copying, pasting and sharing a link, and it makes sure that none of your recordings get lost thanks to its automated back-up integration with the likes of Google Drive and Dropbox. The automated post production is huge, especially if you wouldn't like to end up down the audio editing rabbit hole, and the soundboard is solid enough to let you do the majority of the editing your podcast content is probably going to need. Being able to add footnotes and comments is a nice plus, and the video recording side of things can really transform Zencastr into the ultimate platform to record your audio and video content remotely.

CONS

I have to be honest, it's really difficult to find something I don't like about Zencastr. I have other of some people having had some small issues depending on the web browser they were using but that hasn't been the case for me. Perhaps, having a mobile app to be able to do even just some of the things (e.g. like managing and sharing files) could be handy

Daniel

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

A Must-have piece of software for remote recording in a post-covid world

Completely changed my attitude towards recording for the podcast

PROS

Recordings are flawless, having video options now is great, in over 2 years have only once had an issue with final product. Allows for much flexibility for my podcast production and takes all the hassle out of inviting guests to the show.

CONS

There's very little I don't like, the only thing that could improve is enabling a second account to download the audio instead of having to log into the main account (which kicks my co-host on recording nights if I forgot to log out after pulling audio).

User Profile

Blake

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2023

Zen Out with Zencastr

We've been able to avoid using Zoom for podcasting, and that's a gift. Our podcast requires us to capture quality audio interviews for each episode, and it's a much better alternative to Zoom.

PROS

Let's just get this out of the way first: it's not Zoom, hallelujah for that. We were having such a challenging time capturing quality audio with Zoom, and Zencastr made all the difference. It's a pretty simple interface that allows for easy recording, easy downloading, and creating multiple tracks for podcasting.

CONS

This isn't necessarily Zencastr's fault, but sometimes the audio quality captured still isn't as quality as we'd like it to be.

Reason for choosing Zencastr

It was easier to manage and operate.

Reasons for switching to Zencastr

Because any time not spent on Zoom is great.

User Profile

Hope

Verified reviewer

Museums and Institutions, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2021

Good for podcasting…

I use Zencastr to record a weekly podcast. We do video and audio recording and and Zencastr does both of these for free, which I love. But I have a Mac and after about 30 minutes of recording, the computer crashes. Every time. It also forces me to use google Chrome instead of safari, which runs slower. But the software does get the jobs done. I think for free software it’s a great option, you just have to be able to put up with some small annoyances.

PROS

I like: - good audio quality - pretty good basic video quality - ability to record both audio and video for free - it automatically saves your recordings for download - if one computer on the recording crashes it pauses - free

CONS

I dislike: - it always seems to crash my Mac - no backup feature if your computer shuts down during a recording - can’t be used on safari - never sends email to you to reset passwords

User Profile

Greg

Verified reviewer

Media Production, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed December 2023

Very glitchy

Not that great. Their free tier was retired leaving us to pay for the annual plan - even though we do very few podcasts. The interface could use a refresh to reduce complexity and make it easier to use.

PROS

It's easy to send a link to someone and have them record locally. Publishing podcasts is easy.

CONS

Connections are often lost leaving the host and guests frustrated. The interface is clumsy and requires a lot of clicking around to do simple things. The app crashes often and needs to be restarted. It once lost all my episode files and it was very difficult to figure out how to get them back.

Yann

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2022

My companion for recording my podcasts

It allows me to easily record my episodes. It's a huge time saver.

PROS

It's super simple to operate, the quality is very good and the archiving system is really very practical. I use it to record episodes with my guests and it always works perfectly.

CONS

It doesn't work on all browsers. It is sometimes long to explain to the guests that it is necessary to authorize the use of the microphone in the parameters. But it's not very annoying because the product is still very practical.

Kevin

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

Beware Of The Fine Print

Customer service just sends form answers and don't bother to read or even attempt to answer the question you asked.

PROS

It is easy to use for recording which is the point

CONS

If any mistake is made by guest (ie disconnecting before the last 1% is uploaded) it is impossible to recover the file, even though it has an option to Force Finalize that doesn't work.

Reasons for switching to Zencastr

I was told zencastr was better. I was not told about customer service or the glitch that makes retrieving your mp3 impossible.

User Profile

Borja

Verified reviewer

E-Learning, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2023

Perfecta para grabar tus audios en calidad de estudio

Estoy satisfecho con Zencastr. La curva de aprendizaje es baja y en poco tiempo puedes empezar a grabar audios con una profesionalidad que hace no tanto tiempo solo era posible en un estudio de grabación. Recomiendo esta herramienta si tienes pensado por ejemplo crear un podcast de entrevistas. No solo te ahorrará tiempo, le facilitarás el trabajo a tus invitados.

PROS

Con Zencastr es muy sencillo grabar y editar audios en una calidad propia de un estudio profesional. Además, puedes usarlo para grabar una entrevista con una persona que se encuentre en otro sitio, lo cual es un plus si (como en mi caso) tienes un podcast en el que participan invitados.

CONS

Creo que su principal debilidad es que depende de una conexión estable a internet para funcionar, cosa que con un software instalado en tu ordenador no pasa.

David

Media Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed October 2022

You can't have two hosts, you can't have a producer, you can't record

There are so many issues with this software. You can't have a producer of a show without kicking out the host, you can't have a co-host without auto-kicking out the other host. You can't record as a team member in some areas. You can't edit the name of an episode after it's recorded. You have to create unique recording episodes and link in advance for every single episode. It's awful

PROS

It might work for some but given we can't use it properly without one of the hosts joining in a private browser, it's all been pretty useless

CONS

There are so many issues with this software. You can't have a producer of a show without kicking out the host, you can't have a co-host without auto-kicking out the other host. You can't record as a team member in some areas. You can't edit the name of an episode after it's recorded. You have to create unique recording episodes and link in advance for every single episode. It's awful

Reasons for switching to Zencastr

I ask myself this question every day. We assumed a podcast specialist would have an understanding of how podcasts work.

Victor

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

The best platform to make podcasts in remote

PROS

This platform help to the people who live in different countries and want to make their own podcast, it's amazing and the free version has so many tools to work.

CONS

The platform has some limited tools that you can only use if you do payments, the payments could be a little expensive for some people.

Regina

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2022

So very unbelievable simple!

PROS

The recording studio is from your very own browser. You can invite anyone to your podcast without messing up.

CONS

Haven't come across any serious issues yet.

Showing 1 - 14 of 14 Reviews