I've been in the BPO industry since 2011 and since I've used Citrix in different companies such as Target.com, Besbuy and Capital One. All of those companies has their system up to date and run fast working inside citrix.

Tools inside Citrix Work Space. Security is excellent.

When password needs to be reset we cannot reset it working at home, we have to call the client support center and wait sometimes up to 3 hrs.

Overall, Citrix Workspace is a powerful digital workspace solution that provides a unified, secure, and flexible platform for accessing applications, desktops, and data from any device, anywhere.I recommend it for any organization.

Citrix Workspace is a powerful digital workspace solution that provides a unified and secure platform for accessing your apps, desktops, and data from any device, anywhere. Here are some of the best features of Citrix Workspace: Unified Interface, Secure Access, Multi-Device Support, Application Virtualization, and File Sync and Share.

I didn't find anything annoying about this product.

If management would approved use terminating this program today, we would. Over half of our tickets are Citrix related on our helpdesk queue.

I like that if we lose power my work is saved in the virtual environment so I can return back to my work quickly once the issue is resolved.

We have connectivity issues on regular basis internally and with our clients. These issues haven't been able to be corrected by support for months. Having to tell a client that Citrix's own support team cannot fix their issues when they call every morning havi9ng issues logging in is frustrating and makes us look bad.

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how complicated the setup is there are other products out there that are a lot more simple for cheaper that do a lot of the same things.

The configuration options you have in deploying Citrix to machines after it has all been setup are very nice depending on your scenario. You can really customize your deployments and settings.

Setting up and deploying a desktop/application can become cumbersome and has a lot of steps.

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

The software is fairly quick to load and allows me to connect to my virtual system at work. I like that is seemeles between using on my MAC or PC

I have struggled to get my external camera to connect when using a MAC mini. There seems to be no issue with internal cameras on a MAC

Easier to use, better performance and simple interface... This explains everything.

The interface they give for both windows and Android is my favourite, the kind of attention to detail is commendable.

The permissions issue which comes every second is a bit annoying to me where I don't want to give all the access to the workspace.

A special view of applications and personalized tasks makes my work easier. I can connect to the office computer from my home and this is incredibly critical, especially during the pandemic period. The application works stable and I can recommend it to everyone.

I can connect to the office computer from anywhere. In this way, I can easily access my files in the local network.

The program meets all my expectations. I hope it always works stably. However, if my internet connection is a bit weak, I can sometimes find it difficult to connect. But since this is more about my connection, I don't have a big expectation from Citrix on this issue.

Scaleability - easy of installation - ease of deployment (trough intune for example)

As times are changing, companies that are running M365 services will be switching to Azure Virtual Desktop potentially. For many, pricing is currently the sole reason to stick with Citrix Workspace

This tool overall is great.

I like the fact that the implementation was simple and very quick and this tool is incredibly easy to use. It's just like plug and play!

Nothing really, there is nothing to say really that this tool can improve on

Citrix Workspace has improved from several years ago and now works seamlessly in the background with other applications that require it.

Citrix Workspace allows me to connect to other required software and provides a secure safety net in order to do so. It's primarily in the background while using other apps, but runs smoothly.

When we first started using this software ~5 years ago, there were definitely some kinks and the program did not always run smoothly. They seemed to have worked the kinks out and the product has greatly improved.

Overall, Citrix Workspace allows us to work remotely, allowing access to desktops from any device (even mobile devices). Despite being sometimes overhwelming in complexity, Citrix Workspace is a powerful and, importantly, secure tool.

Citrix Workspace has allowed us to deliver apps and desktops securely to any device. Moreover, I like that Citrix Workspace provides a single sign-on experience for users.

Citrix Workspace is expensive relative to competitors and its complexity can be daunting. I think it is best used in organizational settings with robust and capable IT teams.

With the exception of poor integration from our tech support, I have been very happy with Citrix as it does what it needs to do.

When it works, it gives no issues. Allows me to remotely access my work desktop, and integrates nicely with my Mac; all of my peripherals work, and it is secure.

I am hardwired to Fiber Optic internet, yet occasionally (2-3 times a day) Citrix will lose connection and this requires that I wait 2 full minutes before I'm able to re-sign in. This has a negative effect on my productivity, especially as it is unpredictable. I believe that this may be how my tech team integrates it, but it is still a major inconvenience.

I think its been really helpful with our facility to easily have access to all the clients records. We don't have to send as many emails to get the information received.

I think the record keeping and ability to have immediate acces to information facilitates better services for our clients. I like the different ways to search for information.

There are times where its a little slow or changes to existing documents are not able to be made. This can become confusing for people

I love using Citrix Workspace overall

I really like using this program at work, it is very simple and makes work go smoothly

I'm not a huge fan of the visual aesthetic but that does not effect performance

The best feature for employees like me is high performance for those who work remotely.

The network security prompt is insufficient. There are reports of data being stolen.

The ability to have one central location means less work for the user.

The ability to have all your Citrix Servers in one location that you can click to access is helpful versus having to remember specific URLs to access.

Nothing so far. This has been a far better option than when we had to manually remember the URL for the Citrix environment we wanted to connect to.

very reliable and access to our whole system is very easy using this

Cannot think of anything at the moment to be honest

Access to the software is extremely easy.Easy to use

Latency should be decreased Also using the citrix should be smooth.

Easily access programs needed for our work

We have issues with the program being slow and crashing. I am unsure of them

Ease of use and functionality are what I like most.

The issue of it asking to set up an account versus just running in the background after installing is a set that throws our users off.

It is easy to use once you get fimilar with all the features. It helped a lot when we had to work from home due to COVID-19 to have virtual environment.

Once you lose internet connection system freezes for 5 minutes trying to reconnect. I wish it was even possible to navigate through or exit to desktop to troubleshoot, or connect to a different network.

Citrix Workspace is an excellent software for accessing work files from home, but it has some hurdles to overcome while setting up.

Citrix Workspace allows me to login and access my files at work from home. It is very effective after getting it setup. Easy to use once set up.

The setup experience was a bit awkward and I needed some assistance from It to get it to work on my home computer.

It is easy to use and does not require a lot of set up.

It fails to work correctly sometimes and restarting is required

I'm able to help the customer fast, and since all the tools are linked is easier for me.

Is easy to manage, most of the tools are linked.

Nothing, everything, is perfect. I just love this software.