All Sauce Labs Reviews

1-25 of 29 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Hasitha

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Hooray ! Sause Labs gave me 100 of real devices with different aspects to complete my testings.

It saves my money and time a lot. Great software ! Great Sauce Labs !

PROS

01. Most of the times i'm testing web applications. This gave me 100 of devices to deploy my testings. I have experienced it. It so real. Because of this i will do any QA task at any platform. 02. Sause labs User-Interface is very understandable. Anyone can simply work with this app. 03. Another thing is i can simply sign in to my account with different devices at the same time. 04. Its very easy to execute same test case in different devices at the same time. (Parallel Testings) It saves lot of my time. 05. Sause labs will give you a video of your executions on each device. So you can get a clear idea about executions. 06. In earlier days, I have used couple of computers with different OS's and browsers to execute my applications to test it. But with the "sauce labs cloud services" now i'm able to execute applications on various platforms with different browsers by just creating a simple test plan. It saves lot of my money. 07. It's easier to do automation with this Sause labs than other automation applications. I have experienced it lot. 08 . Finally reporting is my favorite part. Sause labs will provide beautiful screenshots and quality reports of each your devices. it will helps you to gather test results. This is awesome.

CONS

01 . Main thing that i have faced was the cloud service is bit slow. Sometimes when i run a parallel executions it takes considerable long time to complete executions. I think that's all for me.

zaineb

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

SauceLabs for automated and manual testing

PROS

- it integrated well with most of test automation libraries/languages- the synchronised aspect and how fast tests were executed- manual debugging/inspection sessions on iOS and Android and I was impressed by the quality of the image and the video session generated at the end of each session (manual or automated)- very fast execution with native solutions (Espresso/ XCUITest)- has a variety of devices (real iOS and Android devices also Simulators/Emulators)- great support team

CONS

it is a bit expensive if the number of users is smallintegration with CodeceptJS (what we wanted to use at the time) is not working properly

A

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

Reviewed April 2016

Used for extensive automated tests in Java and Ruby

Great! I loved being able to watch back the tests to see exactly where they failed.

jayathi

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Don't worry about buying new devices. Sauce Labs will saves your money and time.

PROS

Perfect user Interface for users who have different knowledge levels. I don't worry about devices anymore, They provide lots of devices to execute our testing's. Once you execute your testcases application provide you a video about your executions. It's very helpful right ? Perfect solution those who are busy with multiple executions and they don't need to stick into one execution. We can simply review our executions later when I'm free.

CONS

Actually there are no any considerable cons to tell because in past two years it works like a dream for me. Perfect tool.

User Profile

Ruwani

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

'Sauce Labs' helped to reduce my unnecessary working effort and cost.

PROS

Testing can be done with using real devices. Also i can execute my testings under different environments such as platforms, browser types. Easy to use and 'rich' user interface. 'Record and play' feature available. Which means i can watch my executions later if i'm unable to watch it live. It is so cool. Once my executions are done, i can generate detailed execution status reports easily. Highly recommended because it helped me to achieve my testing goals. Very satisfied.

CONS

Actually no cons to say. My expectations are exceeded. Very happy with 'Sauce Labs'.

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Excellent product for cross-platform automated testing

PROS

Sauce Labs provides a solution to test your app against a wide range of browsers in different Operating Systems, using the Sauce Labs cloud. Also, the tests execution is recorded in video, saved and available for you in your Sauce Labs account, making easier the debug process if any issue arises.

CONS

The tests execution is several times slower when using Sauce Labs. There is nothing else here to be remarked.

Jonathan

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

QA Analyst

I went from a local setup running my tests to completely in the cloud with such ease. Sauce Labs makes it very easy to run your existing tests with their services.

PROS

How easy it is to use their services and excellent customer service when I get stuck or need help.

CONS

Sometimes their service goes down, naturally, so tests will fail. But aside from that, not much cons to report

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Automated testing following the CI/CD pipeline and integration strategies for web automation

PROS

This platform offers one of the best solutions for integrating deep automated browser testing using the CI/CD pipeline. It also makes use of code management using version control mechanisms like GIT or TFS. It integrates best with Jenkins and makes creation of builds and setup really smooth that improves the automation capabilities. Test reports generation is pretty simple and easy to share. We can write and run tests parallely and automate them using simple coding mechanisms and commonly used programming languages.

CONS

A really great platform and value for money, no major disadvantages noticed!

User Profile

Rohit

Verified reviewer

Retail, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Sauce Labs Review

Extremely useful tool for testing purposes. Definitely recommended.

PROS

In my organization this is the preferred solution for browser testing. No need to maintain our own infrastructure for testing. Saves the cost of real device purchase due to its emulators and simulators.

CONS

Need to add more devices other than US and Europe for applications used worldwide.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed February 2021

A little jittery but worth while for cross platform performance testing

Overall it fits the bill if you don't want to spend the money purchasing devices in the categories you need to check.

PROS

I like that it has all the different device categories that you would need to find issues in your user experience.

CONS

The real device options are insanely slow and make for a very jittery experience.

Andrei

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

Reviewed April 2016

Powerful solution with poor support

This is a good solution to scale your tests to multiple platforms. Cloud services such as SauceLabs allow you to save money and time you could spend for purchasing hardware, configuring it for running tests and maintenance. If you have test for one browser type, scaling it to different browsers types is easy (as all of SauceLabs browsers are driven via single WebDriver API). However, small updates in test code might be necessary due to browser specifics. SauceLabs pricing may look high, however, it is comparable to competitors' pricing. When thinking of cloud service provider you may compare them vs BrowserStack. For some usage plans (especially for small team) you may find cheaper options. Pros : Major browsers on major desktop and mobile platforms supported for both manual and automated tests execution. Parallel test execution. Manual access to the VM in the cloud (e.g., you can pause your test and drive the app in browser view). Managing test run and VMs via REST. Ready java-library available. Ability to record screenshots and video of running tests as well as commands log. Easy accessibility via WebDriver API. Environment spin up time Cons : Very slow support. They keep asking irrelevant questions or don't reply for a few days until they get more or less useful reply. Support speed depends on your account level. Intermittent connection the the browser loss issue (once upon 200 tests). "Non-natural" environment. Some of browsers has additional configuration that makes them a bit different from ones that users have. Not critical in most of cases though. New features released pretty raw. You may get stuck if you'll need to use some of their more rarely used features (e.g. Sauce Connect) as Support is normally slower there and bugfixes come later. New mobile platforms support released with sufficient delay (e.g. Android 6 released in summer 2015 was still not available at the moment of this review: April 2016).

Brian

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed May 2016

Reliable mobile iOS testing provider with a focus on quality

With only a few months of service under our teams belt, it has been nothing but excellent. We joined during the web interface transition and it is a more enjoyable experience. Once tapped into their API our testing suites contain reliable information we can validate across the platform, switching between Sauce results and our own. This obviously makes troubleshooting much less daunting. Their documentation system is much improved. We rely on their services for mobile iOS and web testing across several projects. The only caveat to mention, is the availability of the next release of iOS on their systems. Their adoption is a bit slow. I understand Sauce is making an effort to enhance their current infrastructure to make updating to the latest iOS release easier in the future. What sealed the deal for me personally, is the dedication to providing free, unlimited access to their services for open sourced projects at a level that's actually worth while. With the rebranding and a focus on providing physical device testing, Sauce seems capable of being a top service provider now and into the future.

Dale

Computer Software, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great way to have multiple computers for testing os without managing them myself.

PROS

Used this at two companies. It was great to have the api to use with our seleimn scripts that ran off our jenkins server. It is also great to be able to test a client issue on a system that is as close to their as possible.

CONS

Cons is the web interface can be clunky at times. Not because of a bad design but is the connection has any issues it can get frustrating. But it is better than having to manage a computer farm yourself.

Oliver

Hospital & Health Care, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2016

A great way to run tests on many configurations

We started to use sauce for manual validation of mobile friendly sites. We have since added automated testing through Selenium and it has saved us time testing new and existing applications.

PROS

A good selection of platform options. Tunneling is great for enterprises. Manual testing and automated testing are both supported.

CONS

Could use more browser combinations. Such as Chrome browser on mobile platforms.

Maurice

1,001-5,000 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2016

Sause Labs

Sauce has been extremely valuable to our organization, it has allowed us to test on more devices, quicker. Documentation is great and support is responsive. Everytime I have had a request the saucelabs team has implemented the change.

himanshu

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

One of best cross browsing testing software

PROS

Best is cross browser testing and different OS testing. It will save lot of money to purchase devices. Provide sauce connect feature to connect with local network

CONS

UI should be improved. It is little bit slow and took sometime to perform action. Overall performance can be improved

User Profile

Mauricio

Verified reviewer

Internet, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

I used it working in many companies running automated test cases with selenium, jbehave, etc

PROS

It has many Platforms (OS, Browsers, devices, etc) , we save a lot of money thanks to that. It runs faster The video feature is great, we can see what happens when the automated test case fails

CONS

I need to run some test cases on ubuntu 16 with the latest firefox and chome browsers and they are not available

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Great tool for cross-platform testing

PROS

- It provides a great range of cross-platform testing frameworks with numerous combinations of browsers and operating systems.

CONS

- Since it is cloud operated, it can be quite slow performing tests. - The UI can be improved to provide an overall better experience.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed October 2018

Good in certain Circumstances

PROS

This software is great if you only have access to one type of computer and phone and have a lot of time to QA.

CONS

It takes a very long time to render each device type which can slow down QA. Might just be easier to purchase the main devices your team QA's on.

Joel

51-200 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2016

Sauce is Great

We've been using sauce for months, and can't find another tool that provides as much value. We use it to parallelize our test runs on web, iOS and Android, and have seen a huge reduction in our testing cycles.

Cami

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed May 2016

Manual Testing Asset

SLs is a staple for our legal company while testing. We use it for manual testing all of our websites, instead of buying hundreds of different devices. You can choose browser/OS combinations that are obsolete but perhaps your company still uses it. It's great that I know I can rely on them having the latest combinations soon after the release of an environment. The con to SL is that it doesn't have horizontal viewing of mobile devices. Our company did have to invest in a tablet and mobile device because we needed to view the horizontal screen.

Deon

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Great product... no self-management of VM's!

I used to manage a fleet (30+) of VM's to run my automated tests against. Since moving to Sauce Labs, and letting them manage the VM's, life has been so much better! It's more reliable and easier to use, compared to managing your own VM's. I've had literally no issues with running tests in Sauce Labs and I've been using it for years! They also recently just added Jira integration, which saves time creating a Jira ticket right off the failed Sauce Labs test. Nice integration to save me a bit of time.

Nisarg

1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

An affordable cloud-based application testing service.

PROS

-It offers a wide range of OSs, browsers, and devices for testing. -You can run automated tests on real devices.

CONS

-It is extremely slow, so you need to be patient. -I have noticed screen tearing on multiple occasions.

himanshu

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Cross browser testing

It helps me in testing same product in different OS and browsers. It saves lot of money to purchase physical device .

Swaroop Kumar

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed May 2016

Fulfill's need

I needed a setup where i can run my automation tests on various OS & Browser combinations. Including mobile devices. Saucelabs is the right solutions.

Showing 1 - 25 of 29 Reviews