NetSuite vs Searchspring

RATING:

4.2

(1514)

NetSuite has 1514 reviews and a rating of 4.15 / 5 stars vs Searchspring which has 12 reviews and a rating of 4.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (1514)
4.9 (12)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 20, 2024
January 18, 2023
Pros/Cons
  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
Read all user reviews
  • Pros

  • Since deploying SearchSpring, our promotions have consistently generated 25%-50% higher revenue than before implementing their solution.
  • Also implementation was great due to an AMAZING developer that really knocked it out of the park and took feedback very well.
  • Cons

  • Another month later, I followed up and they said it would be another 3 weeks. I told them if they couldn't integrate by Black Friday to just cancel and refund me.
  • Getting set up is the biggest frustration with Search Spring only because it takes a minimum of 4 weeks to do so.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos