Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.

No one falls through the cracks. There simply aren't any cracks to fall through.

Intuitiveness of the system. Whenever we had any complications because of our initial lack of.

It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.

Working with Creatio’s team has been a pleasant and rewarding experience.

If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.

The customer service is fantastic and always willing to help. Nataly from bpmOnline at times went above and beyond her duties to help out.

Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone.

Ease of customization and management even for non-developers.

Great interface, absolutely user-friendly and rich functionality for very reasonable price. Customer success management is another great thing about bpm'online.

We’re still making internal decisions on naming conventions and numerous details which is stalling the process.

We were able to customize and adjust it based on our specific needs and goals for our client. The business process platform is a huge advantage.

Bpm’online will not only help automate processes but also organize them – it is a win, win situation.

As a bpm’online partner, I can now provide my customer with sophisticated tools to manage all sales.

We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.

Never seen a more complete platform then the bpm'online platform. It looks good, feels good, easy to use, more than complete and value for money.

I would recommend this CRM to everyone, the support team is impressive.

Completely satisfied and loyal to Creatio solutions.

Bpm'online Studio - Great tool to improve process implementation and easy to use.

The system has advanced tools to not only manage but also to constantly improve customer relationship. The system’s agility and scalability are some of the greatest benefits to us.

The system is easy to configure, build processes with and make changes as companies grow and change.

All leading to the ability to accelerate business transformation.

Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.

Is ease to use in terms of access our emails, calls, notifications and also client communications.

Now we are fully satisfied with the system and its functionality.

Even though there are so many different CRMs on the market, it's still hard to find what you really need for your business.

The system’s combination of out-of-the-box solutions and easy-to-use configuration tools enabled us to take our customer service operations to the next level.

Very easy to use and integrate teams on working them.

Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.

Bpm online is a hidden gem. From when I first discovered bpm'online I have always liked the modern and simple user interface and reporting features.

You have to be aware of the changes that you make from the beginning or it would be difficult to go back.

Generous selection of Accounting Connectors, Add-ons and Software Solutions. We have not had to go outside of the bpm’online software in search of such applications.

Creatio - great product - really flexible - great customer service.

The system is reliable, looks good, easy to use and rarely do we have any issues. When we do Creatio are fast to act with their great & friendly people.

Customer service was great and the team dedication to find suitable solution was beyond reproach.

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning  new features or modules seamless.

Reduced time to manage audits and track mitigation tasks. One virtual location to store documentation such as audit, risk and compliance docs.

My least favorite aspect of the software is the INABILITY to unlink the modules.

So many options available. From BCP to Risk Analysis.

Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.

The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.

Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.

Exceptional and easy to use Information Security platform that is delivered at an affordable price.

The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.

Staff is very accessible and responsive. Excellent training provided live and recorded.

Any questions or concerns are answered immediately and the people are always friendly and willing to help.

When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.

I'll be the first to purchase a change management module if/when they build it into their ecosystem.

They desperately need an onboarding component into vendor management platform.

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others.

The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.

The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.

I also greatly appreciate the webinars. They are very responsive to the users.

The system is always evolving and that they listen to their users. Love the access to all the training videos and super quick responses from the support team.

Cons would appear if you are to use other modules maybe, but the modul we tried revealed no staggering points.

I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.

Tandem software and CoNetrix staff are both amazing.

Been a customer for over 10 years. Great company to work with and great products.

The Tandem Software is easy to use and is a good value with many useful features.

Like how the data integrate with their other module allowing the user to do less clicking.

Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often.

It is a highly manual process to go through each Risk Assessment and add the potential new control and then remove it if it is not adopted.

US Dollar

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. 

- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. 

- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.  

- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.

- Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.

Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.  

About Creatio: 
The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem.

With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. 


Millions of workflows are launched on Creatio platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group, and many others.

LongDescription

Engagement Tracking

A/B Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Social Marketing

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Contract/License Management

Marketing Calendar

Single Sign On

Calendar/Reminder System

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Lead Generation

Email Templates

Email Distribution

Contact Management

XML/RSS

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Territory Management

Channel Management

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Lead Segmentation

Real-Time Notifications

Customizable CTAs

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Field Sales Management

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Data Visualization

Reminders

Website Visitor Tracking

Sales Automation

Customizable Templates

Calendar Sync

Conversion Tracking

Lead Nurturing

Inbox Management

Interaction Tracking

Web Forms

Multi-Language

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Lead Qualification

CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Creatio CRM

In Person

Live Online

Webinars

Documentation

Videos

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

Creatio CRM vs Tandem Software

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