All A2X Reviews
1-25 of 282 Reviews
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Spencer
2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed December 2021
Does the job. Should be a normal Xero feature
Bryant
Verified reviewer
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Best in class
Brilliant and simple to use
PROSThe detail configuration settings and the ease of use. Better than anything out there by a mile
CONSThe price is high compared to competitors.
Reason for choosing A2X
better support and widely recommended by Amazon sellers
Robin
Accounting, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Good for the overall use, bit clunky
I like A2X i do think its pricing is a little high and could be worked on
PROSI like how easily A2X Integrates with QuickBooks and Xero and data is downloaded from Amazon.
CONSThe tax mappings are a bit clunky and manual.
Reason for choosing A2X
Ease of setup
Roger
Retail, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Very useful for simple set ups But struggles on complexity
Turnover with FBA £300,000 with 4000 skus - FBA across the 5 EU countries of UK ,DE FR,IT ES As we have our own website we our over Sales Thresholds for DE and FR Germany at 19% VAT and France at 20% VAT supplies have to identified and paid to the correct government agencies the rest have to be paid to HRMC UK. Lots of analysis to work correctly. The A2X mapping is a major headache but once identified imports into quickbooks correctly. Still in the process of getting mapping completely working. Problems with missing countries and jurisdictions
PROSThere is only perhaps 4 in the market and this is the only one that has a chance with quickbooks. Reasonable attempt has been made to Cater for Multiple EU VAT countries, Inventory and mapping Help desk has very knowledgeable staff about the product. Attempts at downloads can be applied to QBO and erased if errors are made.
CONSMapping cannot be backed up and reapplied - constant crashing and having to start from scratch Mapping not organised coherently - income mixed with fees - not enough breakdown of shipping
Reason for choosing A2X
Too many SKUS and Inventory transactions for Xero to cope with so had to switcj to QBO
Reasons for switching to A2X
Volume of work for Excel speadsheets / Taxomate cannot seperate countries
Matthew
Verified reviewer
Retail, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Quick and easy
It's easy to use and mostly automatic, if you have any experience with accounting then you will have no problems using A2X, or if you are like me: your accountant will go through it with you in about 30 minutes. There are also plenty of tutorials online if you would prefer to do it that way, or just need a little reminder. I also have my Xero account connected to make things even easier.
CONSI don't know, honestly with most of it being automatic I don't have to do much.
Steven C.
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
I love this software. It has been extremely hepful
I love the integration and ease of use. It is fairly easy to set it up and forget it. It automates the transactions from the 3 exchanges my clients use to sell their products
CONSI dislike how the inventory is tracked and how negative invoices are posted. I wish the integration was a bit more user friendly in this way.
Linda
Verified reviewer
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Timesaver and Peace of Mind
Easy to set up and use - customer service is wonderful and they follow up and make sure that everything is working correctly.
PROSIntegration was easy - I love the automatic upload of my sales, fees and taxes.
CONSI can't wait until they add more e-commerce platforms.
Steven
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Huge Time Saver
I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.
PROSSummarizes Transactions...Integrates easily between Shopify and QBO...Helps track different collections from Shopify into QBO.
CONSThere are many advanced features that are not intuitive to use but A2X has great customer service to walk you through and help you set up the features.
Riccardo
Verified reviewer
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A great way to automate my Amazon business
I can track my Amazon business with a few monthly clicks!
PROSThe possibility to automate accounting of Amazon transactions is fundamental to have a clear view of the business without spending too much time, Tracking products give the ability to sync cost and revenue for each product.
CONSThe need of making manual adjustments to inventory to split shipping and prep cost on each product is far from ideal.
Hans
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
A great piece of software that you cannot be without
When you have set up the software (basically tell the software which items have VAT or not) it runs completely automatic with a workflow. Integrated with Amazon and Xero and it lets you approve before sending to Xero. A2X is without any bugs.
CONSThe customer service could be quicker (normally within hours), maybe a chat functionality?
Elena
Verified reviewer
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Excellent software that makes the Amazon settlement headache dissapear
First of all : Outstanding Costumer service, the A2X team goes above and beyond to help you set up A2X and their support is swift and to the point. Second: Accuarcy, Time efficiency and easy of use it definately saves you money in the long run as the amount required to do the same job manually
CONSThe interface could use some reworking to be a bit more intuitive, also when it comes to tracking stock the explanation on how to do things can use a bit of a rework as well
Greg
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Excellent app. Highly recommended
I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose! I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go! After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work b
PROSDoes what says on the tin. We've tried countless other apps and all of them have one issue or another and this one just works
CONSnothing really. It would be better if the setup was simplified, but the onboarding team was amazing and sorted this out for me. Providing they can offer this same onboarding assistance to everyone then there isn't an issue
Reasons for switching to A2X
None wrked correctly
Ricky
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Best Amazon to Xero integration on the market
Customer support is supreme so if you get stuck, help is on the way. Integration is great as you can copy tax and account mappings across to new clients very easily. Integration into Xero can be customized and very simple to do. its reliable and we can trust it will work every time.
CONSNot much really! It's not really a con of the software but if A2X ventured out into other selling platforms like Shopify and eBay, then it would make our lives so easy!
Rohan
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Time and Money saver A2X
Quick respond of A2X saves lots of time and save
PROSA2X make the process easier for selling on Amazon. It gives great information to the business owner about their sales. It responds very quickly so saves lots of time.
CONSIt doesn't work for other sales channels.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Time Saver
Our company had about 80 SKUs, and this software was great for us. I could delete imported information out of QB and re-import it after changing my settings on A2X. I was able to adjust and fine tune quite nicely. When I had questions, the support team answered quickly and intelligently. The inventory function is also excellent and useful.
PROSThis software integrated very easily with AMZ. I was able to adjust every line item that came from AMZ to go exactly where I want it within QB. Once set up, this software required very little maintenance. I saved an immense amount of time with A2X. Time is Money.
CONSvery small con: I requested progress bars for certain buttons where it was not clear that the action was underway or done. Support said that this function was under development.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Game changer without a doubt!
A2X saves time and is extremely reliable and accurate
PROSI like that this software is so easy to use once it has been set up. It really does save time and with daily imports I know that my data is up to date.
CONSThe integration with the bookkeeping software wasn't difficult but it does take some time to set up the initial mapping process correctly.
Linzi
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Just get it already!
Just wonderful.
PROSIt was the best decision we ever made. It was recommended by our accountant and now I don't know where we would be without it. It saves time, confusion and effort. All there at the click of a button. The customer service is just wonderful too.
CONSTo be honest there is nothing I can say here.
Georg
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This is the best system I have used to get my AMZ sales data over to Xero
Time saving and general happiness :)
PROSEase of use and TIME SAVING. When I can simply log in, click "Send to Xero" and that's it? How great is that. I love how all the accounts save and when there is a new one, you simply map it and it will remember for the next time. The setup is 'front-loaded', so once that's done; it's set it and forget it.
CONSSwitching between regions is a bit annoying. If I'm in my US marketplace and click to switch to my UK one, I have to refresh my connection to my Xero account each time. Mild nuisance.
Daniel
Automotive, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Save enormous quantity of time
Before we have to go Reports in amazon pass it to Excel spreadsheet, do the math and then classify the accounts in Xero, etc. all these steps were headaches, all this process take before 2-3 hours, now with A2X it takes about 5-10 min, you just set up one time and that's it. is magical. we are so happy that we found A2X, our Amazon accounting is organized and what we like most, so quick simple and fast, we love A2X features, and we love the price. 10000... thumbs up
PROSSimplicity, Fast, Reliability, Quick, Easy to understand, we love it pretty, Enormous Time saving, Great price, Excellent customer support
CONSwe would love, I don't know if it is possible, but do the same with PayPal and eBay, eBay is splitting now with PayPal, so I suppose, A2X can implement a system for the new eBay payment method, currently eBay is starting to manage new payments method, our account already stop accepting PayPal for our eBay sales, we are currently trying to figure it out if they are charging fees or not, but we are still using paypal for our bigcommerce website
Randall
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Simple and easy to use
Simple solution to resolving Amazon settlements to Xero. We used this service for probably 8 years. If you sell on Amazon and want to reduce time spent on books this tool will help.
PROSSimple, one-button click and you're done. Integrates fairly flawlessly and can code transactions making it easy to do books.
CONSI'd say it is a bit pricey for what it does but it saves me time so I am happy with that.
Alan
Building Materials, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Set and Forget
Customer service is of the highest standard
PROSSaves hours of data entry. Set up and Forget.
CONSAmazing product. From the first trial run to the actual integration.Everything has been seamless.
Franklin
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A2X for eCommerce Business
I work as an Accountant for businesses in eCommerce business like Amazon FBA. I ALWAYS suggest my clients to use A2X integration between Amazon Seller Central to accounting software like Quickbooks.
PROS- easy to use interface - various reports to be generated - immensely helpful for business with lots of products to account for Cost of Goods Sold
CONSMy A2X experience has been great so far.
todd
Sporting Goods, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Saves Time, Great Value
Imports my transactions from Amazon and automatically categorizes sales and expenses. Also tracks COGS in the month my inventory is sold and debits my Inventory Asset account. Make reporting easier.
PROSI recommend this app for anyone who wants to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions. It's been running in the background for over a year now without any issues.
CONSAmazon and Shopify are separate accounts so sometimes you need to toggle back and forth, but its only a minor inconvenience.
Samantha
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great tax software for online sellers
It works out our VAT perfectly and keeps our xero accounts up to date on a daily basis.
PROSWe set this up with our tax settings and it automatically posts our sales to xero, saving time and money on extra staff.
CONSTakes a while to set up as you have to know your own tax settings, but this is not the fault of a2x.
Nicola
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great tool for saving time and improving accuracy
Integration with both Shopify and Amazon. Removing worries about tax jurisdictions for Amazon by automating for all marketplaces. Saves so much time in transferring orders into Xero.
CONSCan be tricky to set up but Support great in assisting.