Cyfe Software

4.59 / 5 (51)

About Cyfe


Cyfe is a cloud-based all-in-one dashboard application for small to midsize businesses that enables users to monitor all marketing channels including SEO, SEM, email marketing, web analytics, social media and more. It supports a variety of monitoring widgets including Salesforce, Google AdWords, Google AdSense, Bing Ads, Campaign Monitor, Mixpanel and more.

Key features include pre-built widgets, Push API, real-time reports, data exports, TV mode, white labeling and branded reports and dashboards.

Cyfe enables users to create custom and interactive dashboards through pre-built and custom widgets from various data sources like Google and Salesforce. Users can share their Cyfe dashboards with management, clients, collaborators and other users via public URLs, scheduled reports and Cyfe accounts.

Users can analyze historical data and real-time data within Cyfe to get current information and forecast different trends. Cyfe's TV mode allows users to share their dashboard to one or more televisions.

The premium plans come with unlimited dashboards, users, sharing options, data exports, custom logo and domains.



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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of Cyfe

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(33)

4 stars

(15)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 51 reviews

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June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Powerful dashboard software for an affordable price.

It allowed me to create a functional prototype of a SaaS I'm working on, without needing to custom build a reporting tool just to be able to test my idea in the market.

Pros

Cyfe is awesome. It connects to nearly every tool a marketer would need, and lets you work with custom integrations for the stuff that doesn't yet connect automatically. I can create an unlimited number of dashboards and share them with an unlimited number of people through a simple link. It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.

Cons

The UI is a bit clunky and could be sleeker. Tools like datadeck look a lot nicer visually, but don't come close to the level of functionality offered by Cyfe.

October 2018

Josh from Signal Interactive

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Great Dashboard Tool for All-in-One view

Pros

We use this tool for client reporting almost exclusively. It's a great dashboard that brings together diverse data in one visually consistent and clean interface. We build one for each client and track Analytics traffic info, Facebook stats, Ad Spend, and more. For as little as it costs, it's a super useful app.

Cons

Mainly that if a particular third party app isn't supported there's not much you can do to bring that into the mix. You're pretty limited to the pre-defined views and widgets they provide. There is some API opportunity but what little we've played with that, there's not a lot of customization to be had there. Also you can't control the visual display of graphs much, it's predefined by the widgets. Doesn't really support our SEO tracking tools either.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

Cyfe is a must-have for tracking small business KPIs

Pros

I love the flexibility and ease of use. I think the software is well thought out and truly a valuable piece of any small business's planning toolbag. We use cyfe to monitor everything from SEO to marketing metrics to social media engagement. The sharing and email notification features are really helpful to keep track of things, even when life gets busy. I especially appreciate the ability to import flexible data using Push API and google spreadsheets.

Cons

I wish the software had more native partners that had customizable widgets on the platform. I'd love to see Webinar Jam and Evergreen Webinars, Callrail, and youtube analytics programs working within the software. I'd also love to see more examples of how other Cyfe users are setting up their dashboards. I can feel that the system is powerful, but sometimes get stumped on how to set things up for advanced KPI tracking. Case studies would be awesome to learn from.

June 2018

Yevgeniy from TopTechPhoto

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

June 2018

Awesome dashboard software

Pros

I used free Cyfe for a few years, it's actually don't limit you as a personal dashboard for CEO. Then we upgraded to paid version and put the dashboard on 49'' TV with attached ChromeBox. It works really great in TV mode.

Cons

It could be a more integrations and more options, we're mainly show there Google Analytics and sales data, Integration with more development tools like GitHub or Circle CI would be great.

March 2019

James from Eco Solution Distributing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2019

Cyfe has an excellent deployment in the cloud

In general terms, it can be said that Cyfe offers many more options for sales intelligence automation than many other software of its kind. Basically we can monitor the infrastructure of our business at all times.

Pros

Cyfe allows to analyze and each sales intelligence data easily. It is undoubtedly good enough to automate the workflow, and offers many customization options for information display.

Cons

It does not offer as much storage capacity in the cloud, so it is usually resorted to external platforms. It allows tracking the sales intelligence metrics, and also offers an excellent self-service portal.

December 2018

Jacob from SPIN

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Cyfe is a fantastic platform for business people

Cyfe has shown us that his franchise and team of developers, make a very good and huge role in its development, and the idea of creating an App for dentists seems incredible, has some flaws that can be fixed.

Pros

It offers us very complete and easy-to-use tools, includes the option to maintain contact with employees, its compatibility with other devices is excellent and can be accessed easily from any site or location, since it works with the Cloud system.

Cons

The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say. On that side it has points against.

June 2017

Dustin from HIVE Digital Strategy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Exactly what I was looking for!

It makes reporting to clients and monitoring our own metrics easy and automates a lot of the process.

Pros

Easy to use
Lots of integrations
Inexpensive

The dashboard is exactly what I searched for. It's easy for my team and my clients to use without costing an arm and a leg. It's actually underpriced, if you ask me.

Cons

I can't think of anything that I don't like about Cyfe. I guess I'd like to see a HubSpot integration, but I know they're working on that. It's great.

April 2018

Lindsay from Designed For Online

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Cyfe is the best customizable dashboard tool I have come across, and that's saying something.

It's time saving and distraction-less in terms of getting to see all of my data visualizations in one place, rather than logging into Google analytics/search console, email, Mailchimp, etc.

Pros

It's very customizable in terms of layout, theme, etc. The widgets you're able to create and mashup to get unique data visualizations is one-of-a-kind. There is little technical knowledge needed as it's an easy-to-use drag-and-drop interface.

Cons

I wish that there was a repository of templates for users to refer to for ideas and inspiration, sort of like what is available in Trello or Airtable, but I realize that some users' private data would need to be restricted somehow, so this could be a reason why that isn't the case currently.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best analytics tool

All in one social media analytics and statistics tool. Set it up once and see every movement on the scale.

Pros

Simple to use
Many supported social media types
SEO and Ranking
All in one palce

Cons

Even if it has a lot of features and functions as intended and incorporates all my statistic needs from many sites and social activity i do find the price could be lower to make this the best choice and subscribe instantly, or it should have some more widgets enabled in the free version not just 5 than it would be great.

March 2019

Gabriela from Ultimate Software

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2019

Cyfe is very good at handling marketing

Cyfe is an excellent data management platform that allows us to analyze data from platforms such as Adwords, Amazon, Shopify, Stripe and Zendesk. Its interface is well organized and makes its use extremely simple.

Pros

Cyfe allows to properly monitor each department of the company. Your customer service management system is excellent, very simple. It also allows to show statistics in real time of each process.

Cons

Cyfe widgets for Twitter and Facebook are very slow, and their integration into CMS platforms such as Wordpress is quite complicated to perform. Cyfe does not have a sufficient self-service portal, and does not have a good sales intelligence system.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Easy to use & affordable dashboards

Pros

Has lots of integrations, and also the ability to add some of your own if you wish. Can organise dashboards in very easy to read ways and the price is fantastic - much cheaper than most other tools that do similar stuff.

Cons

More integrations are always nice, although there are plenty available already. The dashboards maybe look a little dated compared to some competitors, but then at the price it is you really can't complain.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Keep eyes on the pulse of your business

Pros

Get real time or historical trend stats to inform your management decision making. Stay on top of the most critical metrics you need to monitor without having task someone and wait for a report. Affordable and easy to set up given you have the right people on staff.

Cons

Support team accessible through email, which can get troublesome. Third party integration is limited.

December 2018

Juan from JuanMerodio

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A good way to visualize everything in a single panel.

Its multiple functions and its great features is what makes us continue working with Cyfe, the analyzes that are usually difficult to understand with Cyfe become simpler, an intuitive and innovative software without a doubt.

Pros

Cyfe adapted quickly to our company, we used multiple networks and websites but this software did not have any problem at the time of being configured with them, we like how we can visualize everything in a single panel.

Cons

Having so many tools can be a bit difficult to use, but from there I find nothing wrong with this software.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Swiss army knife analytics app for social and beyond

This platform helped us tie together a lot of our different social networks and create customized reporting on them.

Pros

I've tried several different social media apps. Cyfe is pretty much just analytics, but it's great at it. It has one of the widest catalogues of integrations I've seen. It's also very affordable. It has lots of customization and report sharing o options that make it great for showing the right reports to the to right people. You can create dashboards and use widgets to create custom views. It also pulls in lots of "deeper metrics" that many other platforms don't.

Cons

There isn't much to complain about, honestly. Not all of the integrations work smoothly right off the bat, and in some cases I found that the numbers reported didn't show what I expected. I marked this up to configuration issues with my account, but it's possible it could run deeper into the integration itself.

January 2019

Shama from Zen Media

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

The reports are in a single panel

The statistics shown are very good, the activities of social networks are also shown, it makes the work much easier and that we appreciate, to make our company grow a bit.

Pros

I love all the features Cyfe has, lots of tools that make tasks easier, we can even manage and view the reports in one place, so that each client can read it. It has capabilities to monitor activities and tasks.

Cons

I have found myself using cyfe all the time with only one complaint, and that is when the platform clogs, I feel it is frustrating.

June 2017

James from NJIT

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

June 2017

An outstanding tool to create easy to use social media reports.

I use it for specific reports for our Boards of Overseers and Trustees. It makes recreating the reports each quarter very fast and easy.

Pros

It makes showing social media growth, use, and engagement (particularly with Twitter) easy and efficient. By saving your dashboard items you can generate new reports just by changing the timeframe.

Cons

It is somewhat limited in functionality and can be difficult to understand what the metrics mean (for example year over year, quarter over quarter, month over month and so on.)

October 2018

Mariana from Siemens

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Its really Good

They have a good base to continue improving this software, they have positive points such as the report and the monitoring is easy to use.

Pros

Provides a good workflow when managing your business, reports in real time, has good features such as widgets to handle everything in a more efficient way.

Cons

The fact of not being able to control the graphics tends to hang on occasions and that is a very negative feature in the software.

September 2018

Sorangel Josefina from Linio Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Innovative software with design of boards to visualize activities

Pros

Cyfe is an assistant software that provides an excellent job with the characteristic of boards to visualize the different activities and analyze your business saving time, while keeping you abreast of each movement.

Cons

I can not think of anything that I do not like about Cyfe, I'm really grateful for the help he brings at a totally affordable price.

August 2018

Laura from lauraphillips.co.uk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

3 of 5

August 2018

An unsung hero of business apps

Love this software!

Pros

It pulls in data from a ridiculously huge number of platforms so you can create some really useful dashboards, across an array of business pillars and metrics.

Cons

The user interface is pretty dated now and needs a refresh. It could look AMAZING if they got a good designer on board but that's my only complaint. I also think its a little overpriced.

July 2015

Jamie from Platinum Resource Group

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

2 of 5

July 2015

Great dashboard to monitor your business

I have been looking for a cost effective tool to monitor the overall health of a small business. Cyfe is an awesome application. I have a publishing client that needed to monitor Adsense, Anlytics, Webmaster, Alexa score and quickbooks in one screen. Cyfe allowed us to set it one place. We could also add all of our social media activity to determine if it was impacting the website traffic. Looking at all of these metrics on once screen make it easier to see trends and make decisions based on those trends.

Pros

Easy to set up! We were able to create a dashboard in 30 minutes that gives us an overview of our many metrics. The widgets let you connect to your different accounts and bring your information.

Cons

We have not started on pulling in the custom excel pivot table reports so we look forward to testing these out. We have not found any issues so far.