Grow Software

4.56 / 5 (222) FrontRunners

Our advisors have recommended this product 9 times in the last 30 days

About Grow

Grow is a cloud-based business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities.

Grow pulls business data from a variety of sources and merges it into one single platform. It supports connection with Salesforce, Dropbox, Google Analytics, Twitter, MySQL, among hundreds of other sources, including databases and spreadsheets. It supports blending, mashing, cleaning, filtering and comparing of data sets from single or multiple sources.

Grow brings real-time data into the dashboard, allowing users to view trends as they occur and share information with their team. The built-in data editor allows users to create cust...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

222 Reviews of Grow

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(148)

148

4 stars

(58)

58

3 stars

(12)

12

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 222 results

February 2021

Christine from Stanford University

Verified Reviewer

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Exactly what we needed!

We needed a way to connect the Marketing, Finance and Program Management Teams in order to have intelligent discussions around the planning , promotion and budgeting for our programs. Grow has allowed us to do that! Programs understand the impact of marketing efforts and the marketing team can see, on a daily basis, the impact a new campaign or online promotion has had. We are able to be more agile as a department. These dashboards get people talking and thinking!

Pros

Grow is easy to get started with and is quite powerful with an intuitive, easy to use interface. It has automatic connections for the data sources our department uses and allows me to visually provide useful and insightful data to multiple teams. It is so easy to customize the metrics and I like the fact I can specify which users have access to which dashboards, and what their permission levels can be.

Cons

The connection with Marketo isn't as stable as I would like and I can't pull in as much data as I was hoping to. This has more to do with Marketo than Grow. I get around it by uploading weekly Smartlists for metrics that's don't need to be viewed daily, or only really need to be viewed on a monthly basis. For daily metrics, I restrict the pulls to 7 or 14 days and things work well most of time. Marketo is the only data source I have ever had problems with - all the other connections work flawlessly

Reasons for Choosing Grow

The flexibility and ease of building the dashboards and sharing them with team members was key. You can start building metrics immediately. The onboarding team at Grow was fantastic and their ongoing customer support team is quick to respond to any issues or questions you have.

Response from Grow

Replied February 2021

Thank you so much for the review, Christine! And we'll send the feedback to our integrations team on Marketo :)

July 2019

Jeff from OneSaas

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Great, easy-to-use non-technical tool for business insights

Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.

Pros

Can do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.

Cons

Can be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.

Reasons for Switching to Grow

PowerBI was way too powerful and developer dependent. Virtually impossible to build and maintain anything without heavy dependence on technical resources. We needed something simpler to maintain without technical dependencies.

February 2021

Matt from Awesomely

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2021

Incredible BI Software

We rely heavily on Grow for our business decisions every day. It gives us insights that we were really missing before getting set up with Grow

Pros

Native integration with our CRM, which is surprisingly hard to find. The report building UI is second to none. Also need to mention customer support is super helpful. Having access to a BI engineer has saved me on multiple occasions.

Cons

The dashboard filters are limited. The dashboards are also not as customizable as Data Studio

Reasons for Choosing Grow

Native integration with Infusionsoft, intuitive report creation

Response from Grow

Replied February 2021

Thanks for your feedback, Matt! We'll be coming out with some dashboard updates in the next couple of months that you guys are going to love.

July 2017

Greg from Malawi's Pizza Enterprises

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2017

Not for those wanting to really look into their data

We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard. We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk. It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.

Pros

Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.

Cons

Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times. Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard. Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule. Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.

December 2020

Thomas from MarketScale

Company Size: 51-200 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2020

Lowering the barrier to entry on data visualization at scale

Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.

Pros

The two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.

Cons

The two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.

Reasons for Switching to Grow

The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.

Response from Grow

Replied December 2020

Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.