All Grow Reviews
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Thomas (TC)
Media Production, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Lowering the barrier to entry on data visualization at scale
Katie
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Helpful Strategic Planning Software
Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.
PROSGrow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.
CONSThe new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.
Vendor Response
Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!
Replied February 2021
Thomas
Media Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
Lowering the barrier to entry on data visualization at scale
Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.
PROSThe two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.
CONSThe two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.
Reasons for switching to Grow
The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.
Vendor Response
Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.
Replied December 2020
John
Research, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Grow Is an Easy to Use Business Intelligence Solution
This business intelligence solution has been working so well for us. Grow is accurate and reliable for analytics.
CONSI do not have dislikes for Grow. Grow works so well.
Greg
Restaurants, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2017
Not for those wanting to really look into their data
We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard. We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk. It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.
PROSTheir UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.
CONSNot data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times. Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard. Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule. Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.
Abhilash
Textiles, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Grow Has Effective and Reliable Features
Grow has been a reliable and easy to use business intelligence solution. I like the efficiency of Grow.
CONSGrow meets our needs. No dislikes at all.
Jeff
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great, easy-to-use non-technical tool for business insights
Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.
PROSCan do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.
CONSCan be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.
Reasons for switching to Grow
PowerBI was way too powerful and developer dependent. Virtually impossible to build and maintain anything without heavy dependence on technical resources. We needed something simpler to maintain without technical dependencies.
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
Great business data tool
The capability of bringing all KPIS to one location to be compared side-by-side and even layered to more precisely set goals. the visual impact and the ability to see the company's statistical position and future direction.
CONSIt can occasionally be a little overpowering. It would be beneficial to have a few more color options to distinguish between the various sections.
Christian
Newspapers, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
An Insightful Review of Grow Business Intelligence Platform
I have been using Grow for a few months now and have been very pleased with the results. The platform is easy to use and provides comprehensive data insights that help me make well-informed decisions.
PROSGrow Business Intelligence Platform provides an intuitive and user-friendly interface that makes data analysis a breeze. The automated data insights feature allows users to easily visualize and interpret data to make informed decisions.
CONSThe only downside to using Grow is that it can be a bit costly. The basic package may not be suitable for everyone as it does not include all features.
Reasons for switching to Grow
Grow Business Intelligence Platform is a great choice for anyone looking for a comprehensive and user-friendly data analysis platform. It is more cost-effective than many of its competitors and provides a wide range of features that make data analysis a breeze.
Joshua
Automotive, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Usability and functionality are fantastic!
As an end user, my experience has been extremely favorable, especially compared to the previous data and analytics software we used. The data is generally easy to locate, and when I need assistance setting up a report that I need, I can save the report and reference it in the future without additional assistance.
PROSWhen I need to filter down information on hundreds of employees to a specific employee, customer, region and/or time frame, Grow.com makes it easy to get what I need fast. I am a user in the company that utilizes the data to make sales decisions and review performance on previously sold deals.
CONSSometimes I experience difficulty with the time frame filters and comparing data. As a relatively untrained user, most reporting filters are self explanatory, but I have had difficulty with some and have had to reach out to our data team for assistance in getting the information I need.
Reasons for switching to Grow
I was informed during the decision process but not a part of it. It was determined that Grow.com could better handle the large amounts of data that we get every day from our customers and visualize it for us in a way that helps us make better business decisions.
Matt
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
Incredible BI Software
We rely heavily on Grow for our business decisions every day. It gives us insights that we were really missing before getting set up with Grow
PROSNative integration with our CRM, which is surprisingly hard to find. The report building UI is second to none. Also need to mention customer support is super helpful. Having access to a BI engineer has saved me on multiple occasions.
CONSThe dashboard filters are limited. The dashboards are also not as customizable as Data Studio
Reason for choosing Grow
Native integration with Infusionsoft, intuitive report creation
Vendor Response
Thanks for your feedback, Matt! We'll be coming out with some dashboard updates in the next couple of months that you guys are going to love.
Replied February 2021
Christian
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
Data Analyst Review
I would say it's a fair experience overall. Needs to be more adaptable to data quantity when multiple connectors are in use.
PROSI mostly like the built in Transforms.
CONSI certainly think the connectors could be improved.
Reason for choosing Grow
Cost
Reasons for switching to Grow
Looker has terrible version control.
Eric
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Grow Dashboard
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
PROSGrow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
CONSIt would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reason for choosing Grow
Cost and display were drivers in the decision.
Reasons for switching to Grow
The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Solid BI Dashboard Solution
It's been great to build out the dashboards that we need to see what's working in real-time so we can make smart, data-backed decisions, in real-time.
PROSAs a marketer who tends to geek out on performance data, it's been great to have a solid dashboard solution that allows me to connect multiple data sources, aggregate all the data and slice and dice to create visual charts, graphs and tables that paint a clear picture of how our marketing initiatives are performing.
CONSAgain as a marketer (vs. a data analyst), there is a bit of a learning curve at first when figuring out how to leverage Grow's data manipulation and filtering tools. But the Grow team has continually made improvements to these systems, which have dramatically improved the metric/dashboard building experience. My main criticisms, which are probably not unique to Grow, just revolve around the integrations that they provide. They are still missing some popular platform connections that we need.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Time Savvy Data analysis Tool
My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on zonal front or asm level, or store level, or product level.It helped me to save my time and enhance data analysis which resulted in drawing better insights.
PROSThe user interface is so convinient.One can easily make dashboard and draw insights of large data.Connectors can be used to connect data and make your dashboard lively.
CONSThe free version doesn't provided much services to users, also the forcasting can also be enhanced.Once forcasting and free trial services are improves it is really good alternative for any dashboard tool.
Dave
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Most Comprehension and Easy to Use Dashboard Platform!
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.
PROSI have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.
CONSThe only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.
Heidi
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Adaptive Product with Responsive Support
Grow has been great for presenting a lot of complicated data from different sources in ways that make the results clear. While sometimes the software is limited, that is made up for by the excellent support. They understood their products strenghts an current limits and were able to provide me with the code that I needed. At the same time, they were working to improve the software so that I could easily do what I wanted in the future without the extra help.
CONSAt times, it isn't clear how to get what I want. Also, while they are working to improve this, Grow doesn't always take data from external sources in the best format so I have extra steps to manipulate the data to work with Grow.
Vendor Response
Thanks so much for your feedback, Heidi! We're coming out with a lot more data warehousing in the next few months so that should make it easier to manipulate the data.
Replied January 2021
Angelica
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
For beginners and advanced users
I like that you can either use the tools given to you as a beginner or dig deeper and use the advanced tools like PostgreSQL to really bring your dashboards to life. The customizations are great for the charts. I like that I can dump information in there and extract it after transforming it (fixing it up). It's a lot faster than using Excel since the tools are already set up to do it all.
CONSGrow doesn't send anything out to their customers letting them know when updates are happening. They do have a support area with Epicor with news, but they should have something in place for the less tech savvy people out there. It seems they do a lot of updates (On one hand that's great because they're trying to keep things fresh, but on the other hand that means that things break more often).
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
You need a Grow.Com Expert to Setup a Dashboard
There are lots of integrations and the customer support is quite helpful.
CONSYou cannot setup a dashboard easily. It is not for non tech savvy people. Even as a techie, I couldn't setup one right off the bat.
Dan
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
Decent Product, Poor Account Management Team
The product itself is decent. Can take care of most needs. As our business has grown, we have outgrown it. There are limitations with both the database functionality and visualizations.The account teams that have serviced the accounts over the years have not been good to work with. [sensitive content hidden] (our latest rep) has been awful. No communication from her and had to constantly follow up with her to get information. When we had issues, neither her nor her manager [sensitive content hidden] would respond to my emails or meet with me.
PROSEasy to use and set up charts, graphs, etc.
CONSCould not support more complex data sets / kpi's (e.g. Heat Maps)
Sarah
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Amazing Dashboard Software
- Cross connect data and from different sources and view them in one dashboard. Eg. CRM with Facebook ads - SQL made easy- the software is so easy to use that you end up running SQL queries without even realizing it - Easy, digestible dashboards to share with the rest of the team - Amazing onboarding, training, and customer success team. They make sure you're all set up - Easy set up of LTV graphs and modeling
CONS- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up. - Steep learning curve- but so worth it!
Mark
E-Learning, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use, great support
I've never used a dashboarding tool before and with a little bit of training, I've found Grow to be a powerful and simple tool to use.
CONSA small nitpicky thing, when you create a new metric the charts don't snap to fit in a grid system - you have to drag all of your charts around to accommodate anything new or just drag your new one to the bottom.
Vendor Response
Thanks for your review, Mark! Love to hear how easily you were able to learn how to use Grow and gain immediate, powerful insights from it. And without prior experience with a dashboarding or BI tool. Impressive! As for the UI/UX request, I've submitted a ticket to our product team for review and consideration. Thanks for the feedback!
Replied June 2022
Ben
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
BI Platform For Experts
We built a very comprehensive dashboard showing all our most important KPIs. However, so many changes were being made to the platform that it was hard to keep up because it required us to make major changes to our metrics. We decided to switch to a different product.
PROSBrought in every single data point that we needed to bring in. The customer service was also top notch! Their support staff was very responsive and helped out above and beyond their commitment.
CONSNot much customization available. Lack of features. When we had our account we weren't able to change a date filters for the entire dashboard, but I believe they have fixed that. But i was disappointed in the lack of customization.
Kody
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Grow keeps everything in one place
Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.
PROSGrow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.
CONSBuilding the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.
Tim
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Visibility!
We enjoy being able to see all our satay very clearly streamlined and optimized in one place!
CONSThere really aren’t many negatives, maybe just trying to integrate to other systems as that can be difficult at times.