D&B Connect
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Most Helpful Reviews for D&B Connect
1 Review
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
DnB is a good product
Territory Management Mainly. But also for account enrich, and contact enrich. We also have started to use the CDP (Visitor Intel) modules. DnB Rev.Up has a ton of features that help research total addressable market based on a vast number of filter criteria. this includes revenue segment, geography, sector, industry, NAICS, as well as internal fields that can get mapped into Rev.Up
PROSAccount Hierarchy Management: relationships between accounts in established - this includes DUNs with Immediate DUNs, as well as Domestic ultimate parent DUNs - this then extends to global ultimate parent DUNs Visitor Intelligence - de-anonymizes visitors to your tagged websites. Provides for a way to understand clicks and footfalls within the web pages so that prospecting and customer service can be improved Account enrich: Keeps account data real by providing near-real-time enrichment.
CONSContacts - data: The data is sometimes stale and does not reflect the reality. I found that when contacts leave thier organization, the details are not updated Sync with CRM - we have had some challenges in integrating the several modules with our CRM. also tracking credits across these modules is not intuitive Account (Prospecting) management is great - also if you need to establish relationships between accounts / companies; Contacts data needs to improve. Instances of stale data and lack of mobile ph etc. is a bummer. Another thing is it is difficult to track monitor and manage credits (RUM, Account, Contact) across the various platforms.
Vendor Response
Thank you so much for your kind words! We’re glad you’re pleased with D&B Connect and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Replied April 2024