All Glew Reviews
1-25 of 57 Reviews
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Jonathan J
Verified reviewer
Sporting Goods, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
The best "SNAPSHOT" Solution to Understand your eCommerce Business!
Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect. They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans. This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.
PROSGlew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report. I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly. What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business. This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.
CONSLike all aggregator data platforms, not everything is supported or can provide all things to all users. That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us. It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis. This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.
Reason for choosing Glew
Glew was just custom-tailored for eCommerce and did everything we asked for and at a reasonable price.
Nihar
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
All in one eCommerce strategy planning machine
As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.
PROSAs an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why? By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).
CONSAll of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.
Gary
E-Learning, 2-10 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
Scam Company With Bait & Switch Approach
One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts. Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .
PROSDidn't do anything we needed it for and what it was promised to do.
CONSThey wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.
Reason for choosing Glew
They promised it would do what we needed, it didn't.
Vendor Response
Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby
Replied March 2020
Nathan
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Exactly what we needed
For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before I found Glew, I used Google Analytics and a custom purchasing dashboard in Magento. neither of which suited our needs very well. I have experienced a few issues with Glew and the data veracity and consistent accuracy thereof, but the support team is generally pretty responsive and helpful. Naturally, the more complex the problem, the longer it takes to resolve. The one pain point of Glew is the occasional instability and inaccuracy of data aggregation. Unless I notice sales data that's obviously wrong or new SKUs that are missing, it's highly likely it will fly under the radar, which concerns me. I wish an error code was thrown or a flag raised if data is not aggregating correctly. Glew was exactly what our company needed and alleviated a few high priority pain points. Everyone in our company receives the daily snapshot, which is an awesome feature. When it comes to sales and purchasing, I cannot think of one question that arose and was unable to be answered by Glew or exportable data from Glew. I, quite literally, use Glew multiple times every single day. Couldn't live without
PROS- Glew provides much of the data that we were unable to export from Magento in an easily accessible way. - Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights. - Bespoke reports can be set to be delivered to your inbox at a specific time. - The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.
CONS- every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team. - it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.
Vincent
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great tool for our Agency
One of the key highlights is the customer service. There is support through chat and they are usually very responsive in resolving any issues that I have.
PROSMost features are fairly standard on an analytics tool like this but the biggest value for us is the ease of customer segmentation to assist us in building out re-marketing and lookalikes. The lifetime value feature also helps us benchmark success targets for our clients.
CONSMost of the reporting are not customizable to our personal needs, but we are acquiring access to BI Tunnel which will solve this issue.
Charlie
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed July 2021
Great sales pitch, not so great in practice
Dissapointing :(
PROSVery visually impressive analytics look great in the sales pitch
CONSThe software stopped working, and then we had to keep paying for software that didn't add value to our business and our clients. Customer support didn't budge and they just kept billing us.
Reason for choosing Glew
I chose Glew because of the flashy sales pitch. But now wish I'd gone with Metrilo.
Chase
Verified reviewer
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Glew Brings It All Together
Glew is an easy to implement data analytics tool for marketing teams that would like to begin utilizing their data in a meaningful way.
CONSThe report builder in the software could be a little better, but over all no real cons.
Robbie
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best Platform for Ecommerce Attribution
Glew is awesome!
PROSIn a world of clouded data and platforms competing for conversion attribution, Glew breaks down all your data so it can be easily interpreted and you can tell where sales are really coming from. Great monthly retention cohorts for subscription.
CONSI wish Glew conversion rate calculation excluded subscription reoccuring orders.
Miguel
Verified reviewer
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Glew provides the overview I was looking for
I've always wanted one central location to see my daily performance, not only in sales numbers, but where and why those sales came in. By integrating my marketing channels (including email), i'm able to get a clear picture on where those sales came from, and how trends are affecting them.
CONSThe commitment period is long, but you're locked in with your price, which is good.
Jamela
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Highly Recommend Glew
We've been using Glew for just over 6 months now and can't even imagine that there was a time when we did not. We are huge fans of the the product segmentation, marketing analytics, and number of App integrations. Glew has been instrumental in helping us analyze our business in a quick and efficient way. As a small brand time is everything!
CONSWe've found that at time some screens can be slow to load.
Stuart
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Data made simple. Easy to use and always improving.
Responsive support, always improving the software, informative and hosting webinars that educate its users - there's a lot that I like about Glew. Their communication by email is always on point (precise and to the point) keeping you in the loop with improvements, new features, software/data changes, and upcoming features. You always are left feeling that your money is well spent with Glew improving the software and bringing out new integrations. So many more e-commerce app and software providers could learn a thing or two here about not resting on their laurels and not updating their software to keep ahead of the curve.
PROSDue to the data and reports that Glew provides and brings to the surface I have quicker access to reviewing our e-commerce practices. Insights to LTV and campaigns now mean I can see what is making money long-term a hell of a lot easier and adjust our focus to those channels that are providing greater LTV per customer or better net profit margins - this also extends into brands and categories on the website. Such a report previously as a small company was time consuming and meant a job list being negatively impacted. Glew cuts that time down to just mere minutes.
CONSNot that it's Glew's fault, but the fact that I'm having to pay for this software in the first place when Bigcommerce shopping cart has the data, offers 'analytics' but is not focused on the stats we need unlike Glew.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Top Notch Customer Service and Product
We have some very specific needs on the enterprise side. The team at Glew is always there for us no matter how big or how small the request. Our needs are unique as we use Glew's analytics for all our clients and the Glew team has become an extension of our company. There have been several calls where their team has provided invaluable insights and expertise that has lead to numerous clients of ours being very satisfied. Working with their team has been a pleasure as they always come prepared and with solutions to our challenges. Highly recommend their service and their team. What ever you need done they find a way to do it.
PROSI come from companies who use very sophisticated systems to gather and analyze data and Glew's prebuilt data sets are very useful because they help you to think of ways to analyze you data in areas you may have not thought about before. I love the way it looks and how I am able to with their team customize it based on what our clients needs are.
CONSWe have a unique design that we have worked with the Glew team to put together. They have done everything we have asked of them.
Alexander
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
The Best Tool for Insights
As an agency, we help businesses achieve their growth-related goals. We do that by leveraging Glew to gain a deep understanding of our clients' businesses quickly and make strategic decisions based on data that lead to measurable results.
PROSThe integrations are incredibly easy and streamlined. The data visualization and reporting tools that come out of the box are top-notch.
CONSThe Magento integration is a module, not an API, so we need to wait for our deployment/release cycles to get started with each of our big clients.
Vendor Response
Hey Alex, thank you so much for your great review! Just wanted to give you a heads up - we have an update scheduled to move away from the Magento plugin and use their API, so that should be resolved very soon. :)
Replied February 2020
Caroline
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Fantastic CRM & BI Tool
We are solving CRM, customer data, product data and inventory data insights and issues with Glew.
PROSIntegrating all of the data is very simple and easy through custom API calls. Sync your accounts, hit sync and data is there in 24-28 hours.
CONSIf you use Enterprise, you really need a skilled team to develop dashboards who know SQL, Python and R.
Noah
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Excellent out-of-box analytics & turn-key integrations for ecommerce
Overall, this is an excellent product to quickly integrate multiple data sources critical to your eCommerce environment and get actionable insights. The GLEW team is constantly rolling out new integrations and expanding the out-of-box analytics for added value.
PROSThe deployment is minimal effort due to the out-of-box integrations and robust reporting included. The standard integrations with Magento, Google Analytics, and Facebook with the baseline product are easy to setup. The insights GLEW provides to our team have proven to be valuable and actionable in many ways.
CONSYou can't do deep customization on the reports without upgrading to the Pro version which is much more expensive - but that is to be expected to get that level of enterprise capabilities.
Chris
Industrial Automation, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Daily Snapshot
With on-line marketing and the need for results, Glew provides as easy to read, user friendly snapshot of our performance. For the price, Glew provides a cost effective ideal solution for sales and marketing. A great product from a team who provides outstanding customer service. I recommend it for all of my representatives.
PROSWe love the daily snapshot in our management review meetings. Each morning we receive an automated email telling us the number of visitors and quick view of sales for the day. Ideal for a quick look as to if we are winning or losing. We can always dig into the details by logging into our dashboard.
CONSSome may say the daily snapshot if very basic but for me it is exactly what I need. Quick view, easy to read and if I need more details I can always dig in.
Gene
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Advanced Analytics for eCommerce
Glew makes it easy to segment and target very specific customer demographics or cohorts, plugging in easily to your ESP. It enables customized reporting, combining data from all of your essential sources.
PROSIt aggregates data from many sources, giving you a centralized hub to understand your online business. It makes data visually appealing, easier to understand, easier to segment for marketing and customize for reporting. It is affordable for really any merchant and an essential tool for insights and growth.
CONSI don't have any issues that are troublesome.
Matt
Verified reviewer
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Excellent analytics service
The Glew views allow us to view everything that is going on with our business from traffic to sales, users to products. We take advantage of the Amazon and Mailchimp integrations as well. The customer service is excellent and the platform is easy to use. An essential and well like part of the management of our business.
PROSI like how easy it is to get at my key data, and that I can pull in data from other sources and still see everything in one view.
CONSI didn't really find anything to be a drawback.
Jamie
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed September 2020
Not meant for small businesses or startups
During the time we used Glew, it was exceptional insight into our business without having to do too much digging across multiple applications. It gave us some valuable suggestions to allow us to focus on the right items in our store and reposition our brand.
PROSGlew has amazing analytics that tell you a few insights that are hard to get anywhere else unless you have a financial analysis on staff. Some things I find incredible are the analytics that actually allow you to see suggestions on different items to offer customers as a bundle deal. You can also see quite easily which items don't bring you enough profit to make it worth advertising and keep focused on only the most profitable items in your store.
CONSThis application is incredible but way too much for any business not bringing in at the very least $50k per year. If you bring in less than this, utilize whatever free tools you can find until then. For medium-larger businesses, this tool seems practically essential.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2022
Software features do not work properly and poor customer service
In addition to the product issues mentioned above, our account manager often cancelled calls at the last minute, leaving us to reschedule and wait weeks between meetings, while we were desperately trying to work out how to solve the issues we had. Also, Glew refused to provide us with an invoice that had a currency listed, and we had to argue with the [SENSITIVE CONTENT] to get one.
PROSThere are some great features on this software but the main one we wanted (understanding our sell through rate) did not work.
CONSWe purchased this software to understand our sell through rate. My business partner spent months trying to set up the platform to calculate this. We were told repeatedly by the Glew team that it was a question of setting up the right tags on our products in order to correctly understand the sell through, but in the end, the account manager told us that the software wasn't working as it was supposed to. We were offered no compensation and paid for a year of services that we couldn't use.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2018
HORRIBLE CUSTOMER SERVICE DO NOT USE
You really don’t want me to write this. Trust me. Just run.
PROSThe interface is easy enough but it leaves you wanting more. My client tried to use this and it provided zero value.
CONSCustomer service. Hands down. Not initially, but once you are “closed” forget it. It’s like boiler room.
Vendor Response
Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We do everything we can to ensure each of our clients is successful on our platform, including providing customers with a high level of support, and we appreciate any feedback to help us grow in that regard. If there¿s anything we can do for you in the future, please reach out anytime.
Replied November 2018
Ashley
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
5 Star Customer Service!
Great reporting and analytics that our key to business decisions on our E-Commerce platform. Customer service is always spot on, and I receive personal support with any reports that I need. Great product!
CONSGreat reporting and analytics that our key to business decisions on our E-Commerce platform. Customer service is always spot on, and I receive personal support with any reports that I need. Great product!
Anonymous
1 employee
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2020
Like a Gym Membership
I have been using the software for the past year. When I use it, it is nice and sexy but I haven’t been able to really benefit from the tool. They make you subscribe to a year contract. It’s been a year and not worth the money. I emailed them to cancel and it worse than trying to cancel a gym membership. They have a 30 day notice period which doesn’t make any sense for a software company. They just try squeeze you for every last cent which doesn’t leave a good taste in my mouth. In general, the tool is nice but after going through this cancelation procedure I think the company is pretty scummy and I wouldn’t recommend them.
CONSDifficult cancelation process. They make you give them a 30 day warning. There is a 12 month minimum.
Vendor Response
Hi there! Like many apps, we do operate on an annual contract, and while we understand that model isn't the right fit for every business, we make that clear during the signup process. We are glad you had an otherwise positive experience with Glew - if there's anything we can do or any questions we can answer, don't hesitate to reach out to our team at support@glew.io.
Replied March 2020
Aneisha
Consumer Goods, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2021
Scam
Terrible
PROSThere wasn’t anything to lie. It doesn’t deliver what it says it does
CONSI signed up for the trial to understand our subscription metrics and I was told they weren’t able to share that information on the trial and it would only be unlocked once I paid for the service. I shared examples of what I was looking for and asked for confirmation that’s what they would give me and they confirmed this. Two months on they had lost the information I have previously supplied had been lost and I had to rearrange a call to say it had been two months and nothing had happened. After further chasing they shared the report which wasn’t correct. I fed back and they delayed responding and then requested screenshots for me to prove the information was incorrect. They then requested a download of information which didn’t exist and then went silent. After informing them I would like no further payments to be taken, a new contact [SENSITIVE CONTENT HIDDEN] got in contact and continued to feed the same line and say they wouldn’t stop payments. I have chased up with my credit card company to resolve. DO NOT WORK WITH THESE GUYS - the data is not to be trusted
Reason for choosing Glew
They falsely claimed they could provide information that I needed
Sara
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Love this software!
We launched our e-commerce store about 2 years ago and Glew has really helped us capture important data necessary for the growth of our business.
PROSWe love the ease of use of this software. It provides us with easy ability to see where our online sales are generated from. We use Glew mostly for the reporting and are able to learn buying patterns of our customers. The data that Glew provides us also allows us to send targeted emails out to customers based on what category they fall under. We have lot's of luck with sending out coupon codes to customers that haven't shopped in a specific amount of months.
CONSI don't think that we have any cons to using this software.