The iPaaS software is something we've recently started exploring, but the options that are available seem to be never ending. With the addition of Dynamic Forms in the platform, we are so excited to start exploring use cases for this and have already started the implementation for a project we are currently working on.

To use iPaaS, you do need to be a software dev or have some understanding of coding/workflows/logic. That is the only negative thing I can say, and it's not even negative.

iPaaS makes it easy to implement extremely technical integrations and support solutions in a relatively short amount of time. Something that could take days or weeks of coding could take mere hours.

There are still a few scenarios where connectors to some platforms may not yet be possible due to complex authentication mechanisms.

ease of moving information from one area of TDX to another

I don't use it enough as a developer to have an opinion here.

The ability of using other features like AI Chat bot.

Very limited. Some TDX features require iPass even if you use a different integration software like Boomi.

Automation of simple, repetitive tasks. Ticket creation. Workflow of tickets and tasks.

Allows for creativity and problem solving, communication, automations, and so much potential to work smarter, not harder

A bit of a steep learning curve, but what it can do is worth this.

I enjoy the ease of use and the availability of support.

I am still new to the product and learning. The integration was easy.

The library of pre-built connectors is a good start.

The admin interface is a little lacking. It's easy to accidently delete flows.

Easy to use and understand. Block based programming makes it easy for anyone to understand.

my only gripe is that they dont use same technical terms as other languages and arrays start at 1

Beginner

The ability to integrate various data points and push out a new end point. ETL processes.

Takes a bit to get used to, but it is powerful once you understand it.

All the integrations, flows, and automations that can be built with iPaaS. It really helps with data flow and accuracy of submitted forms.

The price. We are hesitant to go all in on iPaaS as the amount of flows we need would get quite expensive. We would like to remain consistent with our services without breaking the bank.

- Multiple API tie ins, constantly adding - They listen to customers

- Not necessarily for everyone, but after learning curve people can use the product.

iPaaS is a great solution to connect many products

There is really not a lot but more connections. They are making improvements on this every day

I just started using iPaaS and don’t have much to share just yet. But excited to learn more!

Need more experience to make a comment.

We are only in the investigation phase, but from what we learned we could make a lot of manual processes more efficient with iPaaS. We currently use alternative automated routes, but iPaaS would be more efficient than what we are currently doing.

The price. Since we currently have processes that work, it is hard for us to justify the cost just for eddifiency.