All Kompyte Reviews
1-25 of 37 Reviews
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Emily
Verified reviewer
Computer Software, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
One stop shop for competitive intelligence
I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both.
CONSIt could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated.
Tara
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Daily intelligence tool
Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization
CONSI like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers.
Vendor Response
Hi Tara, Thank you so much for your genuine and comprehensive review of Kompyte. We appreciate the praise for our customer service team — we're always striving to go above and beyond! We're glad that you find value in features such as our SEO Tables, ad tracking, and insight automation. It's rewarding to hear that these tools are serving you well. Your detailed feedback regarding the limitations in exporting Battlecards to PowerPoint and tables to Excel has certainly touched base with us. We understand that this can cause extra manual work for you, and we apologize for the inconvenience. Although we currently do not have a solution in place for this particular issue, we're always seeking ways to enhance user experience. Your feedback makes an immense difference, as it provides our team with a clear insight into the areas where potential improvements can be made. Thanks again for taking the time to share your experience and suggestions.
Replied October 2023
Cody
Telecommunications, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Adequate for my needs
Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call.
PROSThe UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search.
CONSSometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal.
Vendor Response
Thank you for taking the time to leave us a review, Cody! We are happy to hear you find the UI intuitive and that Kompyte's centralized Battlecards and competitive knowledge are helpful during your sales calls. Can you please explain what issues you are experiencing with our search feature so we can take the necessary steps to improve our search capabilities? Any additional feedback would be highly appreciated.
Replied May 2023
Camila
Information Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Kompyte’s great!
The Kompyte tool takes the complexity of tracking competitor updates and makes it easy to scroll through and see highlighted word posts. I like the addition of monitoring all social media posts. These posts often give insights into a competitor's strategy not seen on their website. The system's design is intuitive in getting the data from a website or social post into an easy to read feed. Their Customer Success group is always available to help and set up the system to meet competitive intelligence objectives.
PROSKompyte does an excellent job gathering up all the info about competitors and providing an easy-to-read format. It makes it faster to be updated about what's going on across many competitors. I can do quick checks on what's going on specifically with one competitor or scroll down the feedback to get a sense across all the competitors tracked. I can focus more on finding the key insights that I can share across different groups. Kompyte’s search engine pulls the data and sorts it in a clear, simple way The UI for the desktop version is very intuitive and easy to use. It's been great to get started; the Customer Success team's support in setting up the system and keeping things going is wonderful!
CONSThere’s nothing I dislike. I like Kompyte's redesigned Phi platform. There’s more functionality with it.
Vendor Response
Thank you for your kind words! We are honored to partner with you!
Replied October 2020
Miranda
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Kompyte saves us valuable time
Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling.
CONSKompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team.
Sebastian
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Great software
One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need. The platform also offers detailed reports and alerts that provide users with real-time updates on their competitors' activities, allowing businesses to stay on top of market trends and make informed decision
CONSLimited social media coverage: While Kompyte does offer social media monitoring, some users have found the platform's social media coverage to be limited
Vendor Response
Thank you for taking the time to leave us a review, Sebastien! We monitor posts on key social media networks and metrics around the number of followers, posts, and engagement. We also have tools to help identify boosted social posts. If there are additional social media sources or metrics you are interested in, please let us know. Your feedback is incredibly valuable as we evolve our product.
Replied March 2023
Fabrice
Computer Software, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Quick-access battlecards
Very easy to access quick information about a competitor or unfamiliar product to further conversations with a prospect and overcome objections
CONSLimited library, would like access to more general, unbiased information about other products/services that weren't specifically produced by our teams. Outside of the battlecards created by your org, knowledge base is limited
Vendor Response
Thanks for your review, Fabrice! Glad to hear Kompyte provides you with easy access to your competitor Battlecards! Kompyte does offer a robust library of templated Battlecards and reports along with a report builder for custom reports. All of these assets can be published in the consumer portal and your CRM. I'd share feedback with your Kompyte Admin as to which additional reports you would like access to. They can reach out to their dedicated Customer Success Manager if any support is needed in creating or publishing these assets.
Replied March 2023
Harleen
Telecommunications, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great user experience
We use Kompyte for CI the overall experience is seamless
PROSI love how easy the program is to use. The options of customization are ver user friendly and allow to great results.
CONSAt this time, I do not have any dislikes towards the software
Erin
Building Materials, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Kompyte, a valuable tool to enable sales team and more
Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day.
CONSIt is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Essential For Sales Teams
Kompyte is excellent for giving your sales team fast access to information like competitors strengths and weaknesses while on sales calls.
CONSI have some bugs with the chrome extension but its not that big of a deal
Jay
Broadcast Media, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Review
Form a 1-10, I can give it a 8
PROSEasy to use and understand and navigate through.
CONSSlow performance at times and could be faster.
Vendor Response
Thank you for sharing your feedback with us, Jay! We appreciate hearing that you find Kompyte user friendly. However, we apologize for any inconvenience caused by the occasional slow performance you have experienced. It would be helpful if you could share the specific areas where you have noticed slow performance so that we can investigate.
Replied May 2023
Fernando
Telecommunications, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed February 2023
Great tool, can improve
Great
PROSComparison on market technology and market brands, it gives you an overall on the companies in your market but I think most of the functionalities are not being updated every 3 months. Information sometimes is outdated
CONSNo updated to 2023 tech functionalities
Vendor Response
Thank you for leaving a review and for bringing this to our attention. Kompyte's automated data sources are tracked and updated in your account daily. If you are not seeing recent competitor insights, please have your admin reach out to your Customer Success Manager so they can investigate. If you are referring to strategic elements of a Battlecard or report (for example, why you win, why you lose, landmines, etc.) these traits will require some manual updating from your Battlecard Admin. You would want to discuss this with them directly.
Replied March 2023
Kayla
Consumer Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Kompyte is Awesome!
I like how easy it is for me to look up battle cards for our competitors and explain to customers why we are better.
CONSI don't like that there are not more of our competitors listed on there for battel cards
Ranya
Telecommunications, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Great software
Key software for competitive intelligence!
CONSAt this stage there’s nothing that I dislike about the software
Carli
Telecommunications, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Amazing product for sales teams
When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a seamless and organized way to keep reps on their toes and drive revenue from competitors.
PROSKompyte was extremely easy to use as a new sales rep. I had several sales calls that were saved by sharing information about competitors with customers and moving sales along.
CONSI can't think of anything that I didn't enjoy or like about Kompyte.
Andrew
Telecommunications, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy To Find Information
I like that all of the information I am looking for is in one place and I know exactly where it's at every time.
CONSAlthough the information I need is all in one place it can seem a bit disorganized at times.
Calil
Telecommunications, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Komptye is good when being competitive.
I like Komptye option to be competitive when it comes to selling different products and comparing the differences.
CONSNot all the competition is on Komptye sometimes I have to dig through google to find information about certain companies.
Eric
Telecommunications, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
A great tool for research
Kompyte is a great tool for researching market trends and also conducting competitive analysis
CONSIt would be nice to be able to add tags such as "industry" to battle cards to allow for fast/easy searching in the navigation.
Sergei
Retail, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Great competitive analysis tool!
Great experience, nothing to complain about!
PROSEasy to use and to set up, pretty good pricing, great business development team
CONSHard to tell, nothing bothers me so far, maybe the mobile version will make it a bit better
Zack
Marketing and Advertising, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Provides a Competitive Edge
Being able to see how we compare to competitors in the space has been very helpful.
CONSNot all of our competitors are loaded into the dashboard.
Michael
Retail, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great competitive analysis tool!
Ease of use mostly, great tool for competitive analysis
CONSProbably the only thing that pos up in my head is the lack of proper mobile version
Moo
Computer Software, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Really cool application!
Battle cards are extremely useful during sales calls.
CONSI never feel sure about how up to date the information is. My field changes a lot.
Trevor
Computer Software, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Kompyte Review
Easy to use to find competitive intel on other businesses
CONSIt doesn't always have the most current information
Shadi
Retail, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Good
Very easy to use I like how it auto compares to our service
CONSFrom the little time I have had with it nothing
Tim
Telecommunications, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2023
Sales Enigineer
easy to access presented in an usable format
CONSdifficulty in identifying updates or changes to info
Vendor Response
Your feedback is appreciated! To keep on top of the latest updates, I'd suggest subscribing to Battlecards so you will receive an email notification each time the Battlecard is updated. Your Battlecard admin can also expose trait version histories so you can easily identify what specifically has been updated.
Replied March 2023