All Piwik PRO Reviews
1-17 of 17 Reviews
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Marco
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Great Alternative to Google Analytics
Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first choice. But if you rely heavily, like myself, on Google's tools, you might find easier just to use Google Analytics. Piwik is a lot more transparent, cleaner, easier to use as a standalone tool though.
PROSI loved the way information is presented to the users. For some aspects it's way clearer and more intuitive than Google Analytics.
CONSWhile Google Analytics belongs to the same ecosystem as many of the other tools (Google Ads, Search Console, remarketing etc) you would use if you work in digital marketing or you need to get an idea on the data related to your website, Piwik doesn't belong and this makes harder integrating it with other tools. Also, I had some issues when using Piwik in terms of impact on loading and data retention (disk usage was growing exponentially when one of my website ramped up).
Maxime
Verified reviewer
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2019
Ease of use
I really like the interface and the data visualization tools.
PROSSimple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.
CONSCreating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories
Florian
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2017
Google Analytics for Data Protectors
an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)
PROSThat you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).
CONSOffers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better
Hugo
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Complete analytics platform
Piwik pro offers a great solution for all types of business trying to keep up with analytics tools. The tool is complete with an analytics offer, but a consent management platform and a tag management system too. Servers are located in EU, which is GDPR compliant
CONSThe tool is still in roll-out, and some features regarding the tag management system of Piwik can be outdated for big companies
Katarzyna
Aviation & Aerospace, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Web analytics solution
Privacy protection and it's still possible to store and analyse data while complying with privacy regulations (RGPD). Nice customisation options.
CONSNeeded technical help for the initial set up, so take some time to be confident with it.
Daniel
Information Technology and Services, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Piwik PRO: A great analytics tool that puts data privacy first.
Product is easy to use, implement and report with. I like the consent banner tool as well as the many out-of-the-box tracking functions. Privacy is always first and there are a lot of options to protect user data.
CONSThe enterprise account can get pretty pricey
Mory
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Software to analyze your marketing
Good working tool for online business that I recommend to everyone
PROSThe analysis is simple but the software satisfies me on other points more
CONSNo, everything is fine, so nothing is bothering me.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
P pro
It keeps life private
PROSAn efficient tool for data analysis and tracking
CONSFor me I don't really have a fable point, it's effective for large companies too.
Damien
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2023
L'outil de collecte de données le plus complet
Le premier point fort de Piwik Pro Analytics est que les serveurs hébergent la donnée sur le sol européen. C'est donc une entreprise européenne et qui a une solution validée par la CNIL. Pas de soucis de compliancy donc. L'outil propose plusieurs formule et est 3 en 1. Un TMS, une CMP et un outil analytics. L'outil est également compatible avec Looker Studio
CONSOn regrette la technologie et la librairie assez limitée de Piwik Pro qui se compare simplement à Universal Analytics. Le Tag management system est aussi quelques peu archaïque
Mandy
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2023
Une alternative de qualité à Google Analytics
J'ai quelques clients qui ont choisi de migrer de GA à Piwik pour la conformité RGPD, honnêtement, une fois l'outil en main, tout cela s'est passé sans problème. D'un point de vue fonctionnalités, Piwik Pro est tout de même au dessus !
CONSJ'ai un peu de mal à utiliser le gestionnaire de bannière cookie. je conseille toujours de passer par un logiciel dédié.
Reasons for switching to Piwik PRO
Souhait du client de se conformer aux normes RGPD
Julien
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Meilleure solution analytics RGPD Compliant
Piwik Pro est selon moi la solution la plus aboutie en termes d'interface, tout en respectant les directives RGPD en vigueur.
CONSL'interface reste limité sur la partie tag management et consent management.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.
This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.
CONSIt came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.
Clémentine
Internet, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Analyse web et consentement
La protection de la confidentialité des données et le point fort. Solution parfaite pour collecter, stocker et analyser les données en restant conforme aux réglementations RGPD.
CONSUn peu de complexité de mise en oeuvre + des coûts associés car c'est une solution payante. Cela varie en fonction de la taille de l'entreprise.
Stephanie Faris
Used free trial
OVERALL RATING:
5
Reviewed February 2014
Easy to use analytics features for web professionals
Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.
PROSEasy to use, customized features
CONSFree version offers good enough features without the price
Florin
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2018
Now called Matomo, great piece of software if you self-host it
No costs Self hosted, so only you have access to your data, Can setup different plugins from the marketplace
CONSExpensive plugins on the marketplace, that should be free ( they are basic for analytics ) Constantly upgrading and maintaining the software versions
Ethan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great way to get the data
We just integrated Piwik into our CRM software for general field services. It is amazing the data we were missing out on before using Piwik. Very happy with the results of the product.
Ricardo
Verified reviewer
Computer Software, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2019
Not of the bests UI but its functional
The basic use cases gives you a lot of user's behavior. If implement hooks of determined activities your result will be powerful, though.
CONSOnly the user interface, it could get more enhancements.