About Spider Impact

Achieve Your Strategy.

The world continues to experience unprecedented change. You need to quickly adapt by focusing both employees and initiatives on achieving strategic outcomes. Spider Impact helps you succeed, regardless of how frequently or dramatically market conditions change.

Spider Impact is the industry's leading strategy planning, execution, and management software. It easily automates your balanced scorecard and your KPIs and metrics to optimize your business performance. But its real differentiation is its ability to assist businesses in rapidly adapting and executing their strategies to survive today's ever-changing market environment and challenges.

Spider Impact’s Key Advantages:

1. Strategy Execution. Achieve strategic alignm...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Spider Impact

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

August 2018

Julie from VersAbility Resources

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Mission and Vision Tracking

Monthly tracking of our KPIs has helped assist us in tracking what is important to us. We get together as a team monthly and review our KPIs, discuss barriers to meeting our goals, and problem-solve our way to success. This software allows endless Scorecards within, allowing departments to have their own, as well as our newest creation, a Scorecard developed to track our new Strategic Plan.

Pros

Visual and data tracking for endless measures to ensure we are meeting our mission and vision. Forced us to ask the tough questions when developing the KPIs.

Cons

I am not great with the calculations and setting up the metrics, but that is not the software's issue.

August 2018

User Profile Picture

Shelly from Novitex Enterprise Solutions

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2018

Spider Strategies Scorecards

Biggest Benefit: -My sites can make intelligent business decisions because the can see right on the screen if they are meeting SLAs - Biggest Benefit - a reduction in the financial credits due to non-compliance issues. - Scoring KPIs help the site determine where adjustments need to me made within production/labor management. Benefit - sites are adjusting their labor pool to incorporate cross-training and new skills for new services. Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.

Pros

I love the fact that I can create a template of a scorecard/its reports/dashboards for an organization and then replicate it across its children organizations. This is a HUGE time saver for me. The Briefing Books allow me to create a monthly Briefing Book for my sites. This allows the sites to quickly access the metrics/dashboards/reports in one location and send this information to PowerPoint to prepare for QBRs. I LOVE the fact that I can pull data from outside resources into the KPIs using Connect. This allows me to automate data import and decrease user errors when entering data into the scorecards. BIG WIN there.

Cons

The ONE thing that irks me is the inability to import calculations from Excel like I can when building a scorecard. I usually export the Metric IDs to excel and create the calculations. I then have to manually cut and paste the calculations into the KPI via Builder. It would be nice if I can import calculations.

June 2018

User Profile Picture

Alberto from Koombea

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

June 2018

It might give you a lot of options to review your KPI's, but you'll spend lots of time learning it.

Pros

The many options that you have to view your data, and once you get the hang of the import format needed it is really easy to get your data in & out of the software.

Cons

It is really not intuitive, and you rely on youtube tutorials and videos to learn how to use it. Also, when it comes to customization of your experience and your reports, your options are limited.

September 2018

Eleatrice from Army Strategic Management System

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Best Executive Dashboard System I've Used

Scoreboard has helped us get all our data into one place and accessible by a common dashboarding solution that we can then brief live from. It is saving us hundreds of hours of staff time by eliminating the need to create PPTs for all our meetings. We brief directly from Scoreboard for all metric meetings.

Pros

Powerful metric tracking capability Easy to use Quick to implement and start using Visually stunning dashboards Briefings function has eliminated PPT from our organization

Cons

I wish the data connection tool ("Connect") was integrated into Scoreboard and not a separate, stand alone system. This would make it more user friendly and intuitive.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

One of the simplest, but just right, balanced scorecard tools

Very happy with the software, which was very intuitive to pick up by my users

Pros

So easy to setup and use, and already wired for the balanced scorecard (and other scorecards) very well.

Cons

Almost simplistic, with not enough calculation capabilities and needs better integration with other systems and data sources