Traction Complete
About Traction Complete
Traction Complete Pricing
Contact Traction Complete for pricing information.
Starting price:
$15.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Traction Complete
1 - 9 of 9 Reviews
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Traction Complete for Salesforce
Good and easy to use
PROSGreat for seeing the roll-up of leads for an Account-Based view.
CONSThere are only so many fields you can see at once and they have to be customized across the board.
James
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Great Lead Routing Tool
Their tool cleans and enriches our lead records. It helps with complex lead routing. And gives us visibility into Account Hierarchy.
PROSTraction Complete solved our complex lead routing issue. We use an account based selling model so matching leads to existing accounts and assigning leads to owners is a crucial step whenever a lead is created. We found that domain and account name matching wasn't accurate enough by themselves and wrote code to also match on Company DUNS, Domestic DUNS, and Global Ultimate DUNS. Traction Complete updates every lead when it is created and inputs the DUNS numbers, which is often not available from list buys, tradeshows, etc. This process has significantly improved our lead to account matching. Company, Domestic, and Global DUNS matching is now a native feature in Traction Complete. Traction's support has been great. They are quick at responding to any issues we have.
Vendor Response
Thanks James, we have really enjoyed working with you and the team at Veracode for the past two years. We're looking forward to helping meet your evolving lead routing needs with our latest release, which includes fully customizable lead to account and contact matching.
Replied July 2017
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2018
Still work that needs to be done
The ability to have it look to see if the account exists and assign it to the account owner and convert it automatically is really great. Support team helps very quickly.
CONStoo many exceptions make it not work all of the time. When configuring it, it would seem that is works but there you realize it didn't because a lead came in with gmail.com email address. Continuously testing Traction Complete to see if it works fully and we are always finding we need to add exceptions.
Vendor Response
Thank you for your review! We recently released the ability to data load a list of blacklisted domains via CSV so you don't need to add them manually. We have a list of almost 4000 junk domains from free email providers (and even common typos) which can be loaded into Complete. Please reach out to us for assistance with setting this up!
Replied October 2018
Sharlet
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Responsive Problem Solving!
We purchased both Data.com and Traction Complete to increase our industry segmentation for targeted marketing. We track our address data on our contact records, so standard Data.com clean wasn't able to match and augment additional SIC code details at the account level. Adding Traction Complete to the mix, filled the gap and we were able to assign missing industry groupings to a large percentage of our accounts. The customer success manager we worked with was very responsive and creative with finding work arounds to our non-standard implementation issues we encountered!
CONSI am excited to see expansion to run Traction Complete against additional records, on demand, in addition to the lead object in Salesforce.com.
Vendor Response
Thanks for the great review Sharlet! We're happy to hear that Traction Complete is helping with your targeted marketing efforts.
Replied July 2017
Rick
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Awesome capability, reliability, and customer support from the vendor.
We purchased both Traction Hierarchies and Traction Complete to enhance our often sketchy lead quality from visitors who provide incomplete information. We now know exactly who people are, including phone numbers and company info. We use Hierarchies for its Data.Com contact database and corporate structuring capability for large enterprises to identify all the business units and their key contacts, and Complete to batch or single update leads with D&B data.
Vendor Response
Hi Rick! It's been great to work with you and your team. Thanks for taking the time to write a review!
Replied July 2017
Chris
Computer Software, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Well done, solid product for keeping accounts clean
Great experience. Great tool.
PROSWell done integration into Salesforce, install and configuration are also easy to understand and implement.
CONSI don't think you can blame the software, but it's very difficult to organize accounts when some companies just do so many different things. Categorizing them and keeping that clean is almost impossible. Then new parent companies come along and dealing with real-time data updates after mergers/acquisitions can be a daunting task. Hierarchies, definitely helps though!
Jennifer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Easy and Affordable Tool for Lead Routing
I'm happy with the tool and plan to keep using it.
PROSThe tool is affordable and able to do what I need done most - match leads to accounts and route leads.
CONSThe UI for managing lead routing rules is a bit hard to use, but I know that Traction is working on improving that.
Vendor Response
Thanks so much for your review Jennifer! It has been great working with you. As you said, we are working on improving the UI and will be sure to reach out as soon as we have released it.
Replied October 2018
Kristen
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Quality, easy to use hierarchy & enrichment tool at a great cost
Excellent customer support & innovative company
CONSDependence on D&B/Data.com for hierarchy info
Aaron
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Lead Routing and Account/Contact Matching
High quality onboarding and support. Lead Routing (domain + phone + company exact and fuzzy matching) works as expected, and has allowed us to significantly improve our process.
CONSSetup wasn't simple, but we have a fairly complex use case so that was to be expected.