Tugger
About Tugger
Tugger Pricing
Tugger operates a subscription model with no tie in so you're free to leave at any time. There are four core prices, starting from £75 pcm as well as a bespoke option. Price is dependent on how much data you want to transfer.
Starting price:
£75.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Tugger
1 - 5 of 21 Reviews
Dean
Verified reviewer
Business Supplies and Equipment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A fantastic option for simPRO > Power BI Reporting!
The Tugger platform and support from the Tugger team has meant extracting data from our field service management software (simPRO) to Microsoft Power BI seamless, pain-free and cost-effective! The standard reports made available for free are excellent, and the customisations and bespoke reports that Tugger have supported us on have been just as excellent!
CONSNone! We haven't found any fault with the Tugger platform itself!
Josiah
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Review of Tugger from Electrical Company using Simpro
Our overall experience has been fantastic; even when we had a few technical issues the Tugger team provided amazing customer support and service.
PROSTugger has revolutionised the way we can extract Data from the job management system we use; Simpro. By integrating Tugger with Simpro it has allowed us to visualise and analyse all aspects of our jobs from quoting and sales to project management, purchase orders and financial reviews including WIP, Profitability and Cashflow.
CONSthere was a bit of setup but once done it has just worked with minimal ongoing input
Reason for choosing Tugger
Simpro Integration with pre-made reporting templates.
Rebecca
Accounting, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Tugger Xero
Fantastic staff very helpful, really enjoying it so far
PROSThe team at Tugger are fantastic listen to your opinions and take them on board when developing the reports. The reports out of xero are fantastic and fill a big gap in xero
CONSThe connectors I wish there was a way of logging on to “a portal with all Tugger clients we’ve added and just being able to select the client we want to add job done.
Reasons for switching to Tugger
It’s more complicated and I couldn’t seem to get breakdown of the figures even with support
Craig
Electrical/Electronic Manufacturing, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
A great presentation tool
Good, early days, excited to see how it can help the business present at a corporate level
PROSThe graphics and technical support are have been the main reasons for my positive review this early into my use.
CONSIntegration with 3rd parties has been testing at times.
Mark
Facilities Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Tugger Review
Very good. Probably the one of the best for customer support.
PROSEase of loading the tables into Power BI
CONSSome tables are not correctly labelled with some columns not connected correctly to our software.