All Xtensio Reviews

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Nicole

Online Media, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

An integral part of my business

User Profile

Marcelo

Verified reviewer

Marketing and Advertising, 1 employee

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2019

Buyer Persona - All in one

Simple, fast, exact. Amazing experience.

PROS

All of you need about Byuer Persona is on Xtensio. Bio, details, images, demographic date.

CONS

I Just use Buyer Persona feature. I cant speack about others.

Vendor Response

Hey Marcelo, We're glad to hear that the persona template has been useful for you! Keep in mind that you can use the editor to build any sort of business document or presentation you need! Cheers, Lauren from Xtensio

Replied March 2019

Douglas

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

A very capable and competitive way of creating content

I like Xtensio. For generating content quickly and without a lot of fuss, in specific topical areas, this is my go-to tool. The learning curve is fairly shallow, and as I learn new tricks it is easy to go back and make changes. I have found that over time, lots of things start to look the same - there is an Xtensio "look." This isn't a problem for mostly-internal documents, but I also use other tools to create a wider variety of content.

PROS

It is modular - if your content needs align with an existing template, it is quick and easy to create a customized high-quality and informative infographic. Wide range of customization options. Things work pretty much as you'd expect them to. Excellent customer support.

CONS

Although there are lots of options, the existing set of templates feels constrained - if they serve your specific needs then you are in luck. If not, you can create a template from scratch but without a lot of guidance.

Reason for choosing Xtensio

Good looking, shallower learning curve, a better fit for business process infographics.

Vendor Response

Thank you for the detailed review, Douglas. We appreciate your feedback and are happy to hear Xtensio has saved you time creating high-quality content!

Replied May 2020

Patrick

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2021

Buggie Software and Terrible Customer Service

Found Xtensio on a Sunday evening, looking to create Operational memos for team and our CEO. Software seemed alright though I noticed some weird nuances from the beginning. I also noted that the sign up process was struggling with autofill and simply typing in information. Paid my money, confirmed by Apple Card notification, and the very next day I am unable to log in, reset password, or get any help. I have never received confirmation of purchase from company. I just need to edit the memo I created and I paid money to be able to do that exactly and I cannot do it. Not sure where they are based but if you aren't running tech support by 8 AM EST you're not serious about customer support and service

PROS

Made one document, fairly easy to use and intuitive.

CONS

No Refund policy after purchase Glitchy log in and account creation process Non-responsive technical support and customer service Text boxes are no longer accessible once base text is deleted. You have to delete it and create a new one

Reasons for switching to Xtensio

Bad experience

Vendor Response

Hi Patrick, Thank you for your review and I'm sorry for your frustration. As we touched on yesterday when speaking, it seems that you misspelled your email when signing up which accounts for why you weren't able to login and why you didn't receive a receipt. We are located in California and are a small team so we can't always reply back right away or specifically in your time zone, but I do make an effort to reply back as soon as possible and within 24 hours. I do see that we were able to help you out with your account login within 30 minutes of your initial reply so I'm sorry if you were unhappy with that support. Regarding modules, you can always add additional content into an existing module without deleting and adding a new one. Just place your cursor inside the module and start typing! If you have any further questions or concerns, let me know and I'm happy to help. We also offer onboarding calls to help you get started. Best, Lauren

Replied May 2021

Anonymous

2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great Templates and Design for Documentation

It's a great tool that everyone should try.

PROS

I liked the templates that i can work with and easily customise them.

CONS

Saving the work was an issue for me in the past.

Adam

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Product Sales Sheets

PROS

The ease of being able to create branded sales sheets for our various partners is amazing. The digital sales sheet that can be constantly updated without having to send our partners new links and files is a massive win!

CONS

There were a couple of times that the section formatting didn't match from the editable page vs the link to the presentable page. This seemed to correct itself in a short amount of time so it wasn't that big of an impact.

Reason for choosing Xtensio

I had previously utilized Xtensio in my prior startup and loved the solution.

User Profile

Amel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2019

Easy to use

PROS

Template are really nice to create beautiful presentation and document. It's a good way to help business that don't have graphic designer or cannot pay for one. Since i started using Xtensio there is a lot of new option that have been added like customize the template with the colors of the business by just go on the website and extract them.

CONS

They only cons it's you cannot be two at the tome in the same document or modification are going to be messed up.

User Profile

Yvon

Verified reviewer

Professional Training & Coaching, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Business Data Management & Coaching Services

PROS

The templates offered are highly valuable and enlightening, effectively alleviating the challenges of writer's block by providing comprehensive examples and guidelines for both myself and my students to follow in our specific contexts.

CONS

The complimentary version offers access to 3 templates. It would be advantageous if they could offer approximately 5 free templates for us to evaluate and explore a wider range of desired templates and applications before making a decision to upgrade to the professional version.

Pooja

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great way to be creative

great experience, ease in use

PROS

templates for persona was a great way to incorporate designs into websites

CONS

nothing much, I havent come across any such things

Kotchi-ami Aubin

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2024

Up-to-date platform

I have a good experience with this platform. It's help me to improve more my business skills

PROS

Real time update platform, flexible access to content, easy to access, update information and found template

CONS

Extend some important template in the free trial access

Taylor

Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2024

Xtensio - Critical for UX Designers

My experience has been overall positive, I just wish that everything wasn't so costly

PROS

I love that it helps me build beautiful and sleek User Personas.

CONS

I don't like that it only lets you create one project on the free version

Babatunde

Insurance, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Product Manager Sanlam Life

PROS

Xtensio is very easy to use, I like the readily available features that are there, Also the text editing is something I love most, xtensio makes my job very easy and smooth. It is my go to anytime and anyday.

CONS

The navigation panel could be be worked on more. And also more templates should be added.

Reasons for switching to Xtensio

Xtensio is easier for me to use

Kalle

Marketing and Advertising, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2020

Useful for creating customer profiles

Gives a good basis if you need a starting point for your customer profiles. Easy to use. More questionable whether It’s worth an investment or not.

PROS

I’ve only really used the custom templates for customer profiles. I’ve found them simple to use and edit. Useful for customer profiles when doing marketing or service design.

CONS

I think it seems quite expensive given that with little effort, most of its features can probably be replicated in a more manual way.

Vendor Response

Hey Kalle, Glad to hear the persona template was helpful! That's just one of many different sales, marketing and strategy documents you can create with Xtensio. You can even save your own templates to repurpose. Our business plans in particular are structured for teams as a space where they can collaborate and keep an ongoing content repository for all sorts of business documents, reports and presentations. We hope to see you back in the app for other projects! Best, Xtensio

Replied June 2020

Nicole

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Decent platform, needs to evolve aesthetics

I just replaced it a few weeks ago with realtimeboard but my subscription had to be prepaid for the year. I think it needs to decide whether it’s trying to be a collaboration tool or a website builder because right now it does both mediocre

PROS

The software is simple and easy to use, great business plan features they just added. Has a few great templates

CONS

Aesthetically it leaves something to be desired for sure.

Vendor Response

Hey Nicole, Thank you for sharing your feedback! We're always in the process of optimizing and refining the app and our positioning so really appreciate your suggestions. Hope you'll stay in touch as we continue to grow! Best, Lauren from Xtensio

Replied February 2019

Geoff

Research, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2023

Turbo-charges short document production

Needed to rollout three 2-page info sheets for leave behinds on a pitch. Customized quickly with images, branding and graphics so was freed up to finish the concept and have the end result look professional consistent.

PROS

It essentially allows me to get started on a well-designed template that is easy to customize and saves time.

CONS

Some customization/re-sizing features are not there yet, for example the charts seem to embed well but can't be re-sized within their

Reasons for switching to Xtensio

I'll try anything that works.

Natasha

Hospital & Health Care, 51-200 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

Making life easier for a new supervisor!

Overall this has helped tremendously with my presentations to staff I’ve recommended it to other members of leadership and they feel the same!

PROS

This product is extremely user friendly and that’s what I like most, it even has options that allow you to get more in detail and design to your liking if you are more of a tech savvy individual

CONS

The lack of permafrost template options, currently there are only one per type I.e resume, agenda etc...

Vendor Response

Hey Natasha, Thank you so much for the great review! We're glad Xtensio has been helpful in making presentations for your team. We do have a few examples for each of our templates that you can use as a starting point for your own. Check them out here: https://xtensio.com/examples/ Cheers, Lauren from Xtensio

Replied April 2019

Marie Louise

E-Learning, 51-200 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Xtensio among the best

I used Xtensio to create buyer persona profiles and I was amazed by the functionalities of the templates proposed. I didn't have much to do. Xtensio is very helpful for Marketers. I saw more products that I will need for my swot matrix and more for other projects.

PROS

With Xtensio I was able to save a lot of time while conceiving my buyer persona presentation. I used a template that I customised. The result was just outstanding. Xtensio is easy to use but very professional. The library is very helpful.

CONS

My experience was generally good. As a beginner, I had some little issues while editing text. But I managed to do it after a while.

Anonymous

2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Investor One Pager with Xtensio

Overall, I loved Xtensio. It was great bang for your buck and we were able to produce a clean, professional, graphically pleasing one pager that we use at my startup when we do Investor reach out.

PROS

It allowed us to build a one pager for free!

CONS

There are certain things - not being able to move images to the correct spot on the page, some rigidity format wise, that are a little bit frustrating to work with.

Vendor Response

Hi there, Thank you for your kind review! It's great to hear that Xtensio helped your team create clean and professional business documents. You can always use Xtensio for free. Our free plan allows you to keep one active folio on your dashboard, access all basic editing features and share your finished folios as live web pages or full-screen digital presentations. For formatting, canvases are a great way to divide your folios into columns and have more control of where you can move modules on the page! Let us know if you have any questions in the app, we're always happy to help. Best, Lauren Haynes

Replied March 2019

Danielle

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2020

One stop shop for all your PM needs

Overall, this is a great product as a Product Manager - I can create Product Canvases, User Personas, Comparative Personas.

PROS

Xtensio has some great templates and is easy to get started. Navigation is simple once you've used it a few times.

CONS

I don't like the notifications/chat pop up - there is always a message for me and it's usually not something I need but I feel obligated to click it because it's displayed right in front of me.

Arman

Gambling & Casinos, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2019

Xtensio

PROS

It's a nice software for creating presentations with several templates divided into respective categories. The templates have modern look, there can be added several sections to the templates like social media icons with inserted links, email form and other modules.

CONS

The cons are as follows: the software is not free, which means one cannot download the result in PDF or PNG formats which are only available in upgraded purchased plan mode. The software does not allow to use more than one template in free mode. Thus having a nice templates, the software offers very limited functions for free usage.

Vendor Response

Hey Arman, Thanks for the review! We're glad to hear you've liked Xtensio's templates. Keep in mind that you can always archive a folio to make room for a new one on your free plan. Cheers, Lauren

Replied March 2019

Cheyanne

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

McMurrays odd jobs

PROS

Easy to use and very great always love designing

CONS

Nothing it works amazingly and great designs

Reason for choosing Xtensio

Yes agree

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Its good for one pagers, with some coding knowledge

It is fine for a starter product for creating marketing pieces. It is affordable and does the job for simple projects.

PROS

The clean design and layout options present an institutional image.

CONS

It feels like I am designing a website at times. I am often frustrated by needing to modify the HTML code in order to edit the line spacing and the limited ability to adjust image size.

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Excellent Value for price

It gets it done for us. It's been a game changer for our 1-pagers.

PROS

Xtensio allows my company to look professional in the same ways that other companies do who have full time graphic design teams.

CONS

There are some features I wish were available that aren't.

Reason for choosing Xtensio

Price and templates.

Peter

Verified reviewer

Marketing and Advertising, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Great functionality for a low price-point.

Using the lean and business model canvasses in presentations! I haven't found another platform that gives you those specific templates along with a bunch of others.

PROS

- Lots of templates - Great options for incorporating into presentations - Really responsive team

CONS

The UI for editing specific canvases is a little clunky at times, but nothing that gets in the way of being productive.

Vendor Response

Hi there, Thanks for the glowing review! It's great to hear that Xtensio has been useful for your projects. Let us know if you need anything as you use the app more! Cheers, Lauren from Xtensio

Replied March 2019

greg

Hospitality, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

exactly what I was looking for

Very happy, gave me the ability to create my business plan/ pitch deck.

PROS

customer service and live chat is excellent and really helpful very user friendly allows you to import your own text/ fonts

CONS

They only thing found is when switching between live to the 'view' option formatting would distort. And then it would do the same once you would open the saved and downloaded file. Very frustrating, just takes a lot of time to fiddle with spacing etc the get it looking perfect.

Vendor Response

Thanks for the great feedback, Greg! We're working on optimizations to the editor to touch on these pain points as we speak so be on the lookout for updates from us.

Replied June 2020

Showing 1 - 25 of 175 Reviews